Business Analyst - News Production, Reuters

Our organization drives the rapidly evolving and strategic technology initiatives of the world's most trusted news organization, Reuters News. The successful candidate will provide business and technical analysis to help drive the delivery of our technology solutions. They will work on identifying, defining, and building capabilities that add value to our editorial tools and services, which support the entire editorial workflow for Reuters News journalists around the globe. The candidate must have excellent technical and analytical skills, as well as be self-motivated, keen to learn new skills and willing to take initiative to get things done.

As a Business Analyst - News Production you will be an integral part of the software development life cycle.  Your responsibilities will include analysis, design, testing, support and maintenance of the News Technology products and platforms.  You will be expected to become a subject matter expert for specific implementations and tools.  Projects will include implementing new features and expanding the product offering for existing clients, as well as ensuring proper functioning of existing functionalities. 

About the Role

In this opportunity as Business Analyst - News Production, you will:

• Capture and articulate software requirements by understanding client’s needs and goals
• Visually represent business and software processes through process maps
• Create testing strategies and test cases (positive and negative)
• Design user flows for new applications and visually represent them
• Write user stories following agile principles
• Create customer journeys and personas
• Collect, analyze, and synthesize data; create reports and dashboards
• Collaborate closely with Development, QA, DevOps and Project Management teams when needed, to ensure all requirements are understood and can be delivered effectively
• Identify project and development dependencies and line-up deliveries appropriately

About You

You're a fit for the role of Business Analyst - News Production, if your background includes:

• Strong analytical and problem-solving skills, and an ability to deconstruct activities into manageable tasks
• Proficiency in writing and testing functional and non-functional software requirements
• Ability to quickly learn new subject areas and apply technology solutions to them
• Strong knowledge of data analysis and data visualization techniques and tools (Tableau, Power BI)
• Experience in latest AI technologies is highly advantageous (Gen AI, NLP, ML, Data Mining)
• Experience working with Figma and project management software like Jira/ADO/Trello
• Proficiency with Miro, Lucidchart, or equivalent tools is advantageous
• Experience in a Business analyst/Product management role
• Excellent written and verbal communication skills in English is a must
• Ability to work with virtual/geographically dispersed and multi-cultural teams, in various time zones
• Experience with Agile software development is preferred
• Ability to work on multiple tasks and projects and prioritize as required
• Drive, initiative, and the ability to work unsupervised when required
• SQL and Programming languages experience is an advantage but not required
• Exposure to news / media industry is highly advantageous

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What’s in it For You?

Join us to inform the way forward with the latest AI solutions and address real-world challenges in legal, tax, compliance, and news. Backed by our commitment to continuous learning and market-leading benefits, you’ll be prepared to grow, lead, and thrive in an AI-enabled future. This includes:

• Industry-Leading Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.

• Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, and hybrid model, empowering employees to achieve a better work-life balance.

• Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.

• Culture: Globally recognized and award-winning reputation for inclusion, innovation, and customer-focus. Our eleven business resource groups nurture our culture of belonging across the diverse backgrounds and experiences represented across our global footprint.

• Hybrid Work Model: We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.

• Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.

Do you want to be part of a team helping re-invent the way knowledge professionals work? How about a team that works every day to create a more transparent, just and inclusive future? At Thomson Reuters, we’ve been doing just that for almost 160 years. Our industry-leading products and services include highly specialized information-enabled software and tools for legal, tax, accounting and compliance professionals combined with the world’s most global news services – Reuters. We help these professionals do their jobs better, creating more time for them to focus on the things that matter most: advising, advocating, negotiating, governing and informing.

We are powered by the talents of 26,000 employees across more than 70 countries, where everyone has a chance to contribute and grow professionally in flexible work environments that celebrate diversity and inclusion. At a time when objectivity, accuracy, fairness and transparency are under attack, we consider it our duty to pursue them. Sound exciting? Join us and help shape the industries that move society forward. 

Accessibility 

As a global business, we rely on diversity of culture and thought to deliver on our goals. To ensure we can do that, we seek talented, qualified employees in all our operations around the world regardless of race, color, sex/gender, including pregnancy, gender identity and expression, national origin, religion, sexual orientation, disability, age, marital status, citizen status, veteran status, or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity/Affirmative Action Employer providing a drug-free workplace.

We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law.

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More information about Thomson Reuters can be found on https://thomsonreuters.com.