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Forklift Operator Lead - Inbound/Outbound Operations (Shift 4)

ABOUT THRIVE MARKET


Thrive Market was founded in 2014 with a mission to make healthy and sustainable living easy and affordable for everyone. As an online, membership-based market, we deliver the highest quality healthy, and sustainable products at member-only prices. Every day, we help our 1.4M+ Members find better products, support better brands, and build a better world in the process. We are a profitable, half-billion-dollar revenue business proving that mission-focused companies can succeed. We are also a Certified B Corporation, recently became a Public Benefit Corporation, and are a Climate Neutral Certified company. Join us as we bring healthy and sustainable living to millions of Americans in the years to come.


THE ROLE


The Forklift Operator Lead will supervise and coordinate the activities of forklift operators, ensuring the accurate movement of inventory and the safe operation of equipment between both Inbound and Outbound operations. This role requires exceptional leadership, attention to detail, and a commitment to promoting safety and efficiency in all aspects of warehouse operations.


SCHEDULE

Thursday, 5pm-5:30am / Friday & Saturday, 6pm-5:30am (overtime as needed)


KEY RESPONSIBILITIES
  • Supervise a team of forklift operators, assigning tasks, monitoring performance, and providing training and guidance as needed.
  • Serve as a point of contact for escalations, troubleshooting issues, and resolving operational challenges.
  • Foster a positive and productive work environment, promoting teamwork and accountability.
  • Oversee the loading, unloading, storing, and transportation of goods using forklifts and other material-handling equipment.
  • Ensure all forklift operations are conducted safely, adhering to company policies and OSHA regulations.
  • Perform routine inspections of forklifts to ensure proper functioning and report maintenance needs promptly.
  • Coordinate with warehouse staff to ensure inventory is moved and stored accurately and efficiently.
  • Monitor stock movement and verify that orders are fulfilled according to company standards.
  • Support the implementation of best practices to improve workflow and operational efficiency.
  • Promote a culture of safety by enforcing compliance with all safety guidelines and conducting regular safety checks.
  • Conduct training sessions on forklift operation and safety procedures for new hires and current team members.
  • Report and address any safety concerns or incidents in a timely manner.
  • Maintain accurate records of forklift activities, inventory movements, and equipment usage.
  • Generate reports on team performance and operational metrics for management review.
  • Assist with planning and scheduling to ensure adequate coverage during shifts.
  • Experience working in a fast-paced distribution environment.
  • Knowledge of OSHA safety standards and best practices for forklift operation (preferred).


QUALIFICATIONS
  • High school diploma or equivalent (vocational training or additional certifications are a plus).
  • Minimum of 2-3 years of experience as a forklift operator in a warehouse, distribution center, or similar environment.
  • Proven leadership experience or the ability to effectively supervise and motivate a team.
  • Certification in forklift operation (required).
  • Strong knowledge of warehouse operations, inventory control, and material handling.
  • Excellent communication and interpersonal skills.
  • Detail-oriented with strong organizational and time-management skills.
  • Familiarity with warehouse management systems (WMS) and other relevant software is a plus.


BELONG TO A BETTER COMPANY
  • Comprehensive health benefits (medical, dental, vision, life, and disability)
  • Competitive pay + equity
  • Multiple work schedules available
  • Opportunities for advancement. We have programs that will start you on a path and train you along the way
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform
  • Free Thrive Market membership and discount on private label products
  • Casual atmosphere and great people to work with

We're a community of more than 1 Million + members who are united by a singular belief: It should be easy to find better products, support better brands, make better choices, and build a better world in the process.

At Thrive Market, we believe in building a diverse, inclusive, and authentic culture. If you are excited about this role along with our mission and values, we encourage you to apply.

Thrive Market is an EEO/Veterans/Disabled/LGBTQ employer

At Thrive Market, our goal is to be a diverse and inclusive workplace that is representative, at all job levels, of the members we serve and the communities we operate in. We’re proud to be an inclusive company and an Equal Opportunity Employer and we prohibit discrimination and harassment of any kind. We believe that diversity and inclusion among our teammates are critical to our success as a company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. If you’re thinking about joining our team, we expect that you would agree!

If you need assistance or accommodation due to a disability, please email us at eeo@thrivemarket.com and we’ll be happy to assist you.

Ensure your Thrive Market job offer is legitimate and don't fall victim to fraud. Thrive Market never seeks payment from job applicants. Thrive Market recruiters will only reach out to applicants from an @thrivemarket.com email address. For added security, where possible, apply through our company website at www.thrivemarket.com.

© Thrive Market 2024 All rights reserved.


JOB INFORMATION
  • Compensation Description - The starting hourly rate for this position is $20.00 + a $1 shift differential.
  • Compensation may vary outside of this range depending on several factors, including a  candidate’s qualifications, skills, competencies and experience, and geographic location and/or shift differentials.
  • Total Compensation includes Base Salary, Stock Options, Health & Wellness Benefits, Accrued PTO, and more! 


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CEO of Thrive Market
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Nick Green
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Average salary estimate

$44320 / YEARLY (est.)
min
max
$41600K
$47040K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Forklift Operator Lead - Inbound/Outbound Operations (Shift 4), Thrive Market

Are you ready to take your skills to the next level with Thrive Market as a Forklift Operator Lead in our Inbound/Outbound Operations team? Based in Wilkes-Barre, PA, you’ll play a pivotal role in our mission to make healthy living easy and affordable for everyone. This isn't just any job; you'll be supervising a team of dedicated forklift operators, ensuring the precise movement of our high-quality inventory. With your leadership skills, you'll assign tasks, monitor performance, and foster a positive work environment, all while adhering to safety protocols. Your background in forklift operations and strong attention to detail will ensure that every item is loaded, unloaded, and stored safely and efficiently. Plus, you’ll conduct training sessions to empower your team. Join us in a dynamic, fast-paced distribution environment where your expertise will help us support our 1.4M+ members in achieving their healthy living goals. With a comprehensive set of benefits, including health coverage and opportunities for advancement, Thrive Market is more than just a workplace; we’re a community dedicated to improving lives. If you're passionate about safety, efficiency, and teamwork, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Forklift Operator Lead - Inbound/Outbound Operations (Shift 4) Role at Thrive Market
What are the main responsibilities of a Forklift Operator Lead at Thrive Market?

As a Forklift Operator Lead at Thrive Market, you will supervise a team of forklift operators, ensuring the efficient movement of inventory and the safe operation of equipment. Responsibilities include assigning tasks, monitoring performance, conducting training sessions, and overseeing all loading, unloading, and storage activities. You will also be the point of contact for troubleshooting issues and promoting a culture of safety in compliance with company policies and OSHA regulations.

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What qualifications do I need to apply for the Forklift Operator Lead position at Thrive Market?

To apply for the Forklift Operator Lead role at Thrive Market, candidates should have a high school diploma or equivalent, along with 2-3 years of experience in forklift operation. A certification in forklift operation is required, and experience in a warehouse or distribution center is preferred. Strong communication skills, leadership experience, and knowledge of OSHA safety standards are also essential for this position.

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What can I expect in terms of work schedule and hours for the Forklift Operator Lead position at Thrive Market?

The Forklift Operator Lead position at Thrive Market offers a schedule that typically includes Thursday from 5pm to 5:30am, and Friday and Saturday from 6pm to 5:30am, with potential overtime as needed. This allows for a concentrated work schedule while providing opportunities to lead and support your team within our warehouse operations.

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How does Thrive Market support the professional development of Forklift Operator Leads?

Thrive Market is committed to your professional development. As a Forklift Operator Lead, you will have access to training programs that enhance your leadership and operational skills. Additionally, there are opportunities for advancement within the company, ensuring that you can grow and build a successful career while contributing to our mission of making healthy living accessible.

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What are the benefits provided to Forklift Operator Leads at Thrive Market?

Forklift Operator Leads at Thrive Market enjoy a comprehensive benefits package that includes medical, dental, and vision coverage, competitive pay with equity options, and multiple work schedules. Additionally, employees benefit from a free Thrive Market membership, discounts on private label products, and enhanced mental health resources, including access to life coaching and therapy sessions.

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Common Interview Questions for Forklift Operator Lead - Inbound/Outbound Operations (Shift 4)
Can you describe your experience with forklift operation?

In answering this question, emphasize your relevant experience with different types of forklifts and any certifications you hold. Discuss specific environments in which you've operated forklifts, highlighting your understanding of warehouse operations and safety protocols.

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How do you ensure safety while supervising a team?

Highlight the procedures you implement to enforce safety, such as conducting regular safety checks, ensuring compliance with OSHA regulations, and providing ongoing training for your team. Mention your approach to fostering an open line of communication regarding safety concerns.

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What strategies do you use for effective team management?

Discuss your leadership style and how you motivate your team. Share examples of how you've assigned tasks, monitored performance, and created a positive work environment through teamwork and accountability.

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How do you handle difficult situations or conflicts among team members?

Explain your conflict resolution techniques, focusing on open communication and problem-solving. Provide a specific example where you successfully addressed a conflict and what the outcome was.

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What is your approach to training new forklift operators?

Detail the key points of your training process, including safety protocols, operational procedures, and hands-on practice. Emphasize your commitment to ensuring new hires feel confident and competent in their roles.

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How do you manage time effectively on your shifts?

Talk about techniques you use to prioritize tasks and maintain productivity, such as creating structured schedules, regularly communicating with your team, and conducting routine inventory checks to avoid downtime.

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What experience do you have with inventory management systems?

Discuss any experience you have with Warehouse Management Systems (WMS). Mention how you've utilized these systems to track inventory, streamline processes, and improve operational efficiency in previous roles.

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Can you give an example of an improvement initiative you've implemented?

Provide a specific example where you identified an opportunity for improvement in warehouse operations, the action you took to implement changes, and the results achieved.

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How do you ensure effective communication within your team?

Highlight the importance of regular meetings, updates, and an open-door policy for discussing concerns. Stress how this communication fosters a collaborative environment and aids in operational efficiency.

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What motivates you to succeed as a Forklift Operator Lead?

Share your intrinsic motivators, such as the desire to foster a safe and efficient work environment, your commitment to supporting your team's growth, and your passion for the mission of Thrive Market.

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To make healthy living easy and affordable for everyone.

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Full-time, on-site
DATE POSTED
December 11, 2024

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