Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Senior Content Designer image - Rise Careers
Job details

Senior Content Designer

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Seattle, San Jose, Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.The TikTok Shop Consumer team's mission is to create a world class e-commerce experience that helps TikTok users find and discover amazing new products and goods. We're looking for an experienced Content Designer with e-commerce expertise to help shape UX strategies and craft content experiences that meet the needs of our users. Through clear, expressive writing, content designers build products that captivate and engage our users, and transform product features and concepts so that they're intuitive and easy to understand. You'll actively build relationships with stakeholders including Product Management, Product Design, Brand and Marketing, Engineering, and Localization teams to promote content design within TikTok. You will also partner closely with Content Designers on the Seller and Creator side of the TikTok Shop ecosystem.Responsibilities:• Execute content design and UX writing for TikTok Shop Consumer workstreams.• Lead initiatives to improve our processes and increase our ability to drive impact.• Craft, proofread, and edit concise, conversational product UI content.• Contribute to and evolve TikTok Shop's content, voice, and style guidelines.• Meet and align with teams across global time zones to drive a cohesive product narrative.• Collaborate with and influence design, product, research, and marketing teams in a fast-paced, dynamic work environment.• Participate in design critiques to drive consistency and improve content quality across monetization products• Mentor and support other Content Designers on the team.Qualifications• Minimum of 7 years of content design or relevant UX writing experience for e-commerce focused web or mobile applications.• Bachelor's degree in English, Journalism, Communications, Technical Writing, UX, HCI, or equivalent practical experience.• Writing portfolio including, but not limited to: user interface copy, microcopy, user education.• Proven ability to make smart project prioritization calls.• Ability to rationalize design choices and content variations.• Ability to communicate decisions with stakeholders and leadership.• Ability to drive product strategy and vision.• Experience designing and shipping end-to-end products with complicated flows, multiple scenarios, and edge cases.• Experience collaborating with product management, product design, user research, engineering, and localization teams.• Experience using Figma.TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at ecommerce.accommodations@tiktok.comJob InformationCompensation Description (annually)The base salary range for this position in the selected city is $142,000 - $263,000 annually.Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.Our Company Benefits Are Designed To Convey Company Culture And Values, To Create An Efficient And Inspiring Work Environment, And To Support Our Employees To Give Their Best In Both Work And Life. We Offer The Following Benefits To Eligible Employees:• We cover 100% premium coverage for employee medical insurance, approximately 75% premium coverage for dependents and offer a Health Savings Account(HSA) with a company match.• As well as Dental, Vision, Short/Long term Disability, Basic Life, Voluntary Life and AD&D insurance plans.• In addition to Flexible Spending Account(FSA) Options like Health Care, Limited Purpose and Dependent Care.• Our time off and leave plans are: 10 paid holidays per year plus 17 days of Paid Personal Time Off (PPTO) (prorated upon hire and increased by tenure) and 10 paid sick days per year as well as 12 weeks of paid Parental leave and 8 weeks of paid Supplemental Disability.• We also provide generous benefits like mental and emotional health benefits through our EAP and Lyra. A 401K company match, gym and cellphone service reimbursements. The Company reserves the right to modify or change these benefits programs at any time, with or without notice.For Los Angeles County (unincorporated) Candidates:Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:• Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;• Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;• Exercising sound judgment.
TikTok Glassdoor Company Review
3.4 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
TikTok DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of TikTok
TikTok CEO photo
Shou Zi Chew
Approve of CEO

Average salary estimate

Estimate provided by employer
$202500 / ANNUAL (est.)
min
max
$142K
$263K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Content Designer, TikTok

As a Senior Content Designer at TikTok in Seattle, WA, you play a pivotal role in creating engaging and intuitive e-commerce experiences for our users. TikTok is all about fostering creativity and joy, and your expertise in content design will help bring that mission to life within our Shop Consumer team. With a focus on user-centric design, you'll have the opportunity to leverage your seven years of experience in content design and UX writing to write clear, conversational product UI content that resonates with users. You'll collaborate with cross-functional teams, including product management and product design, to ensure a cohesive narrative that spans our global reach. Your knack for content strategy will shine as you contribute to TikTok Shop's evolving voice and style guidelines. Moreover, your mentoring skills will uplift the team, ensuring that everyone strives for excellence. Experience in using tools like Figma and a solid understanding of e-commerce applications are essential. Join us at TikTok, where every challenge is an opportunity to innovate, and help us create experiences that thrill and engage users across the globe!

Frequently Asked Questions (FAQs) for Senior Content Designer Role at TikTok
What are the main responsibilities of a Senior Content Designer at TikTok?

As a Senior Content Designer at TikTok, your primary responsibilities will include executing content design and UX writing for various e-commerce workstreams. You'll lead initiatives to improve processes, craft and edit user interface content, and collaborate with stakeholders across different time zones. The role also involves participating in design critiques to ensure consistency in product communication and mentoring other content designers on the team.

Join Rise to see the full answer
What qualifications do I need to become a Senior Content Designer at TikTok?

To become a Senior Content Designer at TikTok, you should have a minimum of seven years of relevant experience in content design or UX writing tailored to e-commerce features. A Bachelor's degree in fields such as English, Journalism, or UX is typically required, alongside a strong writing portfolio showcasing your skills. Proficiency in design tools like Figma and experience collaborating with cross-functional teams are also important.

Join Rise to see the full answer
How does TikTok promote collaboration among teams for the Senior Content Designer role?

At TikTok, promoting collaboration is key, especially for a Senior Content Designer. You will build relationships with diverse teams such as Product Management, Engineering, and Marketing to drive a cohesive product narrative. Meetings are held across global time zones, emphasizing teamwork and communication to align on project goals and user experiences effectively.

Join Rise to see the full answer
What type of content will I be creating as a Senior Content Designer at TikTok?

In the role of Senior Content Designer at TikTok, you will be responsible for crafting concise and engaging product UI content. This includes microcopy and user education materials. Your writing will aim to be clear and expressive, transforming complex product features into intuitive experiences that enhance user engagement and understanding.

Join Rise to see the full answer
What is the company culture like for Senior Content Designers at TikTok?

TikTok fosters an inclusive and dynamic work culture that values creativity and innovation. As a Senior Content Designer, you'll be part of a team that believes in inspiring joy and celebrating diverse voices. The company encourages professional growth, collaboration, and a supportive environment where new ideas can flourish, allowing you to make a significant impact on the user experience.

Join Rise to see the full answer
Common Interview Questions for Senior Content Designer
Can you describe your approach to content design for e-commerce applications?

When approaching content design for e-commerce applications, I prioritize user needs and the overall flow of the user experience. I focus on creating clear and concise content that is not only informative but also encourages interaction. Understanding the target audience and their pain points helps me tailor messaging that is both accessible and engaging.

Join Rise to see the full answer
How do you handle feedback during content design reviews?

I view feedback as an essential part of the design process. During reviews, I actively listen to suggestions and concerns, asking clarifying questions to fully understand the feedback. I then evaluate how the input aligns with the project goals and the user experience before making adjustments, ensuring that all voices are heard.

Join Rise to see the full answer
Could you provide an example of a complex project you worked on and how you managed it?

One complex project involved redesigning the content structure for a multi-feature e-commerce platform. I collaborated with product, design, and engineering teams from the outset, gathering insights to inform my content design. Utilizing project management tools, I established timelines and checkpoints, which helped in prioritizing tasks and ensuring alignment throughout the project lifecycle.

Join Rise to see the full answer
How do you ensure that your content remains consistent across different platforms?

To maintain consistency across various platforms, I create and adhere to comprehensive content guidelines that outline tone, style, and voice. Additionally, I regularly coordinate with other teams working on different touchpoints to align our messaging and visual identity, ensuring users have a seamless experience.

Join Rise to see the full answer
What role does user research play in your content design process?

User research is vital in my content design process. It provides insights into user preferences, behaviors, and pain points, allowing me to create content that truly resonates with them. I use various research methods, such as surveys and usability testing, to gather feedback and iteratively refine content based on actual user experiences.

Join Rise to see the full answer
How do you stay current with content design trends and best practices?

I stay current with industry trends and best practices by regularly reading design blogs, attending webinars, and participating in relevant workshops. Networking with fellow content designers and joining industry forums also helps me to exchange knowledge and insights, which I can apply to my work.

Join Rise to see the full answer
How would you approach mentoring a junior content designer?

When mentoring a junior content designer, I focus on nurturing their strengths while providing constructive feedback on areas for growth. I believe in facilitating hands-on learning by involving them in real projects, guiding them to think critically about design decisions, and encouraging them to ask questions to foster their confidence.

Join Rise to see the full answer
Describe your experience in collaborating with product management teams.

In my previous roles, I collaborated closely with product management teams by participating in brainstorming sessions, setting objectives, and drafting user stories. This collaboration allowed us to align content with product vision and user needs effectively, and I made an effort to maintain open channels of communication to adapt as projects evolved.

Join Rise to see the full answer
What strategies do you use to prioritize your projects?

I utilize a priority matrix to evaluate projects based on their impact and urgency. By focusing on tasks that deliver the most value to users and align with business goals, I can strategically allocate my time and resources. Regular check-ins with stakeholders also ensure that I stay aligned with shifting priorities.

Join Rise to see the full answer
Can you explain how you use data to inform your content decisions?

I leverage data analytics to analyze user interactions with content and identify trends over time. By examining metrics such as engagement rates and user feedback, I can understand what resonates with users, allowing me to make informed decisions about content adjustments and enhancements.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
Performance Bonus
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
Performance Bonus
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Windranger Labs Remote No location specified
Posted 5 days ago
Photo of the Rise User
Posted 5 days ago
Photo of the Rise User
Much Better Adventures Remote No location specified
Posted 7 days ago
Photo of the Rise User
Passport Remote Remote, LATAM
Posted 5 days ago
Oura Remote No location specified
Posted 2 days ago
Photo of the Rise User
Atlan Remote No location specified
Posted 2 days ago

Our mission is to inspire creativity and bring joy.

219 jobs
MATCH
Calculating your matching score...
BADGES
Badge Flexible CultureBadge Future MakerBadge Global CitizenBadge InnovatorBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Take Risks
Casual Dress Code
Startup Mindset
Emails over Meetings
Collaboration over Competition
Fast-Paced
Growth & Learning
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Mixe-Ability Accomodations
Work Visa Sponsorship
Commuter Benefits
Employee Resource Groups
Performance Bonus
Health Savings Account (HSA)
Flexible Spending Account (FSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 1, 2024

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!