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Security Operations Engineer

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

Are you ready to join a dynamic team safeguarding cutting-edge restaurant technology? Toast is seeking a Security Operations Engineer to bolster our security team and help protect our innovative restaurant platform.

Key Responsibilities

  • Participate in  incident response efforts, including the forensic investigation of security incidents.
  • Influence and align with the team’s strategy working on specific multi-year roadmaps and projects.
  • Analyze alerts and anomalies from monitoring solutions in our environment.
  • Collaborate with engineering teams to develop Incident Response and Investigative solutions.
  • Create and refine detection rules for malicious activity in our corporate environments.
  • Utilize EDR solutions to respond to suspicious activities and maintain system baselines.
  • Participate in threat hunting efforts.
  • Work closely with Toast R&D teams to foster a security-first mindset.

Required Qualifications

  • 3+ years of experience in security operations, incident response, or detection engineering.
  • Ability to communicate investigative findings and strategies to technical staff, leadership, and legal.
  • Strong understanding of cloud architectures and security best practices in AWS, Azure, or GCloud.
  • Experience using security tools for log analysis, incident response, and vulnerability assessment.
  • Familiarity with digital forensics tools to analyze and respond to security incidents effectively.
  • Coding/scripting experience in one or more general purpose languages. (e.g., Python, Ruby, Go, etc).
  • Experience with SIEM platforms such as Splunk, IBM QRadar, MS Sentinel etc.

Preferred Qualifications

  • Degree in Information Security, Information Technology, or a related field. 
  • Experience with Malware Analysis and Reverse Engineering.
  • Knowledge of regulatory requirements in FinTech or similar high-security industries.
  • Relevant certifications (e.g., GCIH, CySA+, CISSP, AWS CSA) are preferred.

Bonus*

  • Experience with AI applications in cybersecurity, particularly for threat detection and response.
  • Knowledge with securing mobile platforms (Android / iOS).

 

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

 

*Bread puns encouraged but not required

#LI-Remote

The base salary range for this role is listed below. The starting salary will be determined based on skills and experience. In addition to base salary, our total rewards components include cash compensation (overtime, bonus/commissions if eligible), equity, and benefits.
Pay Range
$79,000$126,000 USD

 

Diversity, Equity, and Inclusion is Baked into our Recipe for Success

At Toast, our employees are our secret ingredient—when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences.

We Thrive Together

We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: https://careers.toasttab.com/locations-toast.

Apply today!

Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com.

Average salary estimate

$102500 / YEARLY (est.)
min
max
$79000K
$126000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Security Operations Engineer, Toast

Toast is all about empowering the restaurant industry with a platform that helps businesses thrive, and we know that security is a top priority in today’s digital world. That's why we're on the lookout for a talented Security Operations Engineer to join our dynamic team. As a Security Operations Engineer at Toast, you'll dive into incident response efforts, helping us quickly address and investigate security incidents while collaborating closely with our engineering teams. Your day-to-day will involve analyzing alerts from monitoring solutions, developing incident response solutions, and even creating detection rules to fend off any malicious activities. You will also play a crucial role in fostering a security-first mindset within the team. With over three years of experience in security operations or incident response, you’ll bring your expertise in cloud infrastructures and security best practices to the table, making sure our innovative restaurant technology stays safe and secure. If you're looking for an engaging role where you can use your skills in a meaningful way and contribute to a thriving community, Toast is excited to have you onboard. Let’s make security a cornerstone of our success in supporting the restaurant industry!

Frequently Asked Questions (FAQs) for Security Operations Engineer Role at Toast
What are the key responsibilities of a Security Operations Engineer at Toast?

As a Security Operations Engineer at Toast, you will be responsible for participating in incident response, conducting forensic investigations of security incidents, and analyzing alerts from various monitoring solutions. You'll collaborate with engineering teams to create effective incident response strategies and refine detection rules for potential threats in our corporate environment.

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What qualifications are needed for the Security Operations Engineer position at Toast?

Candidates for the Security Operations Engineer role at Toast should have at least three years of experience in security operations or incident response. A strong understanding of cloud architectures, experience with security tools, and coding or scripting abilities in languages like Python or Ruby are key. Familiarity with digital forensics tools and SIEM platforms is also essential.

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How does Toast support the professional growth of its Security Operations Engineers?

Toast believes in fostering growth through ongoing training and development opportunities. As a Security Operations Engineer, you'll not only work on exciting projects but also gain access to resources that support your career advancement, whether it be through certifications or hands-on experiences in a collaborative environment.

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What security tools does a Security Operations Engineer at Toast work with?

At Toast, Security Operations Engineers utilize a variety of security tools, including SIEM platforms like Splunk and Microsoft Sentinel, incident response tools for log analysis, and digital forensics tools. These resources are critical to ensuring effective monitoring and swift response to threats.

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What is the expected salary range for a Security Operations Engineer at Toast?

The salary range for a Security Operations Engineer at Toast typically falls between $79,000 and $126,000 USD, depending on your skills and experience. Additionally, Toast offers competitive benefits and total rewards components that aim to support your overall well-being.

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Common Interview Questions for Security Operations Engineer
Can you describe your experience with incident response in security operations?

In your response, highlight a specific instance where you successfully managed an incident. Detail your approach, the tools you used, and how you collaborated with your team to rectify the issue. Be sure to emphasize the importance of thorough investigative processes and the lessons learned.

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What tools do you prefer for monitoring and detection in security operations?

Mention a few specific tools you have used, such as Splunk or IBM QRadar. Discuss why you prefer these tools, focusing on their features and effectiveness in detecting anomalies. This will show your familiarity with essential security technologies.

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How do you prioritize security incidents when faced with multiple alerts?

Explain your method for evaluating the severity and impact of various alerts. Highlight the criteria you use for triaging incidents and how you ensure critical threats are addressed promptly, showcasing your analytical skills and decision-making process.

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Can you give an example of how you've developed detection rules in a previous role?

Share a specific project where you created or refined detection rules. Talk about the thought process behind these rules and how they enhanced security measures regarding malicious activities. This demonstrates your hands-on expertise in security engineering.

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What experience do you have with cloud security best practices?

Detail your experience with cloud environments like AWS or Azure, mentioning specific security practices you employed, such as identity management or data encryption. This shows your understanding of critical safety measures in cloud computing.

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How do you stay updated with current cybersecurity trends and threats?

Discuss any continuous learning practices you follow, including attending webinars, participating in forums, or reading relevant industry publications. This reflects your commitment to staying informed and adapting to the evolving security landscape.

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What scripting languages are you proficient in, and how have you used them in your work?

Mention the scripting languages you are comfortable with, like Python or Ruby, and provide examples of how you've used them to automate tasks or analyze data. This showcases your technical skills and how they enhance your problem-solving ability.

Join Rise to see the full answer
Describe your experience with threat hunting.

Outline your approach to threat hunting, providing a specific example of a threat you identified. Explain the tools you used and teamwork involved. Highlight your proactive mindset and ability to anticipate potential security issues.

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How would you communicate your findings from an investigation to non-technical stakeholders?

Emphasize the importance of clear communication and using simple language when conveying technical details to stakeholders. Provide an example of a situation where you successfully communicated findings, showcasing your ability to bridge the gap between technical and non-technical audiences.

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What is your approach to collaborating with engineering teams to help foster a security-first mindset?

Discuss your strategies for building relationships with engineering teams, such as conducting workshops or offering support during development. Highlight your ability to integrate security best practices into their workflows.

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DATE POSTED
April 17, 2025

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