Senior Manager, Talent Management

Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy.   The Senior Manager of Talent Management will have accountability for targeted talent identification (succession planning),  talent management (cyclical performance) processes, and resources applied throughout all functions and levels.  They continually seek new talent management approaches. They leverage the unique talents of  PSPs and leaders as they play a pivotal role in identifying and implementing talent management tools and processes including; annual review cycles, talent discussions/calibration, succession planning, promotion processes, career models, and job architecture.

About this roll* (Responsibilities)

• Monitor external trends on talent and develop leading-edge capabilities to apply and create the best talent management practices for Toast aligned with Toast’s business needs
• Work with Sr Director of Talent Development, PLT, and Total Rewards to create a consistent talent review and succession planning process that gives all leaders line of sight into the health of the talent pipeline
• Work with People Analytics to determine appropriate talent metrics 
• In partnership with PSPs and cross-functional COE partners, design and implement successful annual cycle processes and ensure a consistent year over year approach that becomes the DNA of Toast
• Ensure that succession plans for our senior most leaders are in place 
• Design talent processes and solutions that scale and adapt to Toast’s evolving talent needs
• Provide business requirements for enabling succession planning systems
• Partner with Talent Operations to ensure delivery at scale

Do you have the right ingredients*? (Requirements)

• Typically requires a minimum of 12 years of related experience in Talent Management, Performance Management and/or Talent Development with a Bachelor’s degree.
• The ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities
• A track record in developing and implementing pragmatic and innovative Talent Management practices and solutions 
• Proven experience working highly cross-functionally to  design and develop scaled performance systems
• Proactive use of best practice & insight, keeping up to date with latest trends
• Experience with Talent Management Systems and the ability to provide strong business requirements

Our Spread* of Total Rewards:

• Flexible paid time off
• Sabbatical opportunity after five years
• Professional development reimbursement program
• Commitment to employee wellbeing through resources such as a quarterly wellness stipend and mental health benefits
• Parental leave
• Various peer and company recognition programs 
• 401(k) and matching
• Core health and welfare benefits including medical, dental, & vision coverage
• Employee stock purchase plan
• Subsidized backup childcare

*We love a great bread/food pun

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.