Commercial.e sédentaire - Paris

As a Commercial.e sédentaire at Too Good To Go, your main responsibilities include prospecting and acquiring a network of merchants through telephonic outreach, nurturing client relationships, ensuring merchants are satisfied and engaged with our app during their onboarding first month, and collaborating with marketing for operational feedback. You will essentially be our voice, to convince merchants to engage in the food waste movement.

Too Good To Go seeks candidates who are passionate about reducing food waste, possess strong communication and negotiation skills, and hold a bearable experience in sales or prospecting. Being comfortable with making calls and showing empathy towards clients are crucial, and any knowledge of a foreign language will be considered a plus. We prioritize individuals who embrace challenges and are driven by interpersonal connections.

The role of a Commercial.e sédentaire directly contributes to Too Good To Go's mission by creating awareness among merchants about the impact of food waste. By onboarding them onto our platform, you are crucial in ensuring that surplus food reaches the hands of people rather than ending up in landfills, encouraging a cultural shift towards sustainability within local communities.

The work culture at Too Good To Go is energetic and supportive, focusing on teamwork, independence, and creativity. As a Commercial.e sédentaire, you will join a warm community of over 1300 'Waste Warriors' who celebrate collective achievements while promoting individual growth and personal development in a high-impact environment.

At Too Good To Go, growth opportunities for a Commercial.e sédentaire are plentiful. The company advocates for continuous personal and professional development, allowing you to advance your skills and embark on new career paths within a supportive international framework, while making valuable contributions to our anti-food waste mission.

When answering this question, focus on your strategic thought process. Discuss how you identify potential merchants, the tools you use for outreach, and share any successful techniques you've implemented in the past to establish rapport and engage them in the conversation about joining Too Good To Go.

Use the STAR method (Situation, Task, Action, Result) to describe a memorable experience where you resolved a challenging client issue. Emphasize your communication skills, empathy, and how you turned a potentially negative situation into a positive one.

Discuss your personal values and how they align with Too Good To Go's mission. Highlight your passion for sustainability and the importance of preserving resources, and perhaps share a specific instance that sparked your interest in the cause of food waste.

Reflect on your negotiation style and discuss how you balance assertiveness and empathy. Provide a scenario showcasing how your approach has effectively persuaded merchants to join a cause or a deal in the past, emphasizing the importance of building lasting relationships.

Speak about the specific techniques you use to ensure consistent communication and check-ins with merchants. Highlight the importance of follow-ups, feedback collection, and proactively addressing any concerns to foster long-term partnerships.

Convey your strategies for staying organized and efficient when making calls. Talk about prioritizing tasks, scheduling breaks to avoid burnout, and utilizing CRMs or tracking tools to manage and monitor your outreach progress.

Frame your response using a specific example that illustrates your persuasive skills. Share the context, your negotiation tactics, and the outcome, underscoring how your approach led to successful collaboration.

Discuss your methods for maintaining motivation, such as setting daily goals, rewarding yourself for accomplishments, and seeking support from colleagues. Emphasize how keeping the larger mission in focus aids in maintaining enthusiasm.

Discuss the critical role of clear, personable, and effective communication in customer relations. Provide examples where your communication style led to positive interactions and successful onboarding of merchants.

Be honest about your passion for their mission and values. Discuss how you admire their approach to food waste and sustainability and express your eagerness to contribute to an innovative, socially impactful company.