Key Account Lead

As a Key Account Lead at Too Good To Go, you will oversee a team of Key Account Managers, focusing on nurturing relationships with significant partners while driving sales performance. Your role involves setting targets, enhancing team capabilities, and ensuring customer satisfaction while contributing to our mission of reducing food waste.

To excel as a Key Account Lead at Too Good To Go, candidates should have strong communication skills, proven sales management experience, and the ability to strategize effectively. Familiarity with value-based selling and cross-functional collaboration, along with a passion for sustainability, will help you thrive in this role.

The Key Account Lead plays a crucial role at Too Good To Go by driving market penetration and fostering partnerships that contribute to our mission. You'll help clients achieve their food waste reduction goals while enhancing Too Good To Go’s footprint in the marketplace, making it an impactful position.

Too Good To Go offers extensive support to its Key Account Lead through professional development opportunities, mentorship from senior leaders, and a collaborative team culture. You'll also benefit from hybrid working arrangements that prioritize work-life balance, allowing for flexibility in your role.

Candidates for the Key Account Lead position at Too Good To Go should have 5-7 years in sales with a proven record of exceeding targets, alongside at least 3 years in a management role. Experience in technology, marketplaces, or food and hospitality sectors would be particularly beneficial.

While full professional proficiency in French and English is considered an asset for the Key Account Lead position at Too Good To Go, what is most essential is the willingness to communicate effectively with diverse partners and customers in the bilingual Canadian market.

Too Good To Go emphasizes values such as collaboration, ambition to exceed expectations, simplicity in communication, and a commitment to leaving a legacy. These values resonate in the Key Account Lead role, as you guide your team to foster impactful partnerships.

Share specific examples of how you've previously managed key accounts, focusing on your strategic approach, the techniques you used to enhance relationships, and any quantifiable results achieved through these partnerships.

Discuss your method for identifying priorities based on business objectives and your approach in collaborating with your team to set realistic and motivating targets. Provide an example of a time this strategy successfully led to exceeding goals.

Showcase a combination of innovative ideas backed by data and your understanding of the food industry. Mention how you would collaborate with partners to analyze waste patterns and implement solutions that align with Too Good To Go’s mission.

Describe your management style and the techniques you use to inspire your team during difficult times, such as open communication, celebrating small wins, and encouraging a spirit of experimentation.

Elaborate on the environmental, social, and economic benefits of sustainability. Discuss how incorporating sustainable practices not only aligns with Too Good To Go’s mission but also enhances brand reputation and customer loyalty.

Detail your experience with CRM systems, focusing on how they’ve helped you track and analyze account performance, manage sales processes, and improve customer relationship management. Cite any relevant accomplishments that showcase your expertise.

Explain your process for conducting research on partners, engaging them in discussions, and utilizing active listening to uncover their needs and objectives in relation to food waste reduction initiatives.

Describe your analytical skills and preferred tools for tracking KPIs. Provide insights on how you analyze data to identify trends and make informed decisions that drive results.

Reflect on potential challenges, such as managing diverse client expectations or strategic alignment among internal teams, and discuss your proactive strategies to mitigate these challenges based on your experience.

Share your personal connection to sustainability and food waste reduction. Articulate why you believe in Too Good To Go’s mission and how you envision contributing to it through the Key Account Lead role.