Sales Specialist - (Inside sales)

As a Sales Specialist at Too Good To Go, you will focus on making cold calls to potential partners such as restaurants and cafes to promote our platform. You'll be responsible for educating these businesses about the benefits of joining us in the fight against food waste. A huge part of your job will be to onboard new partners, ensuring they have a smooth start in using our app, and maintaining follow-up communication for about a month to set them up for long-term success.

To thrive as a Sales Specialist at Too Good To Go, experience in sales, particularly phone-based sales, is essential. You should have excellent communication skills, both verbal and written, a strong data-driven mindset, and the ability to manage your own pipeline efficiently. While not required, familiarity with CRM systems, especially Salesforce, and experience in a similar role will give you an edge.

As a Sales Specialist at Too Good To Go, you will play a key role in driving our mission forward. By converting interest into partnerships, you'll be directly contributing to reducing food waste. Your efforts will help onboard businesses that can collectively save millions of meals, making an impactful difference in the fight against food waste while promoting sustainability in your local community.

When you onboard new partners at Too Good To Go, you'll guide them through their first month, ensuring they feel comfortable and excited about using our platform. This includes hands-on training, setting up their accounts, and providing insights on how to best utilize our services. Following up with them is critical in establishing a strong relationship and helping them succeed in their food-saving journey.

At Too Good To Go, teamwork is paramount. As a Sales Specialist, you'll collaborate with various departments to streamline processes and share insights. We celebrate successes together and genuinely work towards our shared mission of fighting food waste. Our inclusive company culture encourages you to bring your authentic self to work, making every day enjoyable and collaborative.

When discussing your experience with cold calling, share specific strategies you utilized to connect with potential clients. Highlight examples of overcoming rejection and staying motivated. Demonstrating resilience is key, so mention how you developed your pitch and adapted to feedback to improve your success rate.

Establishing rapport is all about active listening and empathy. Start by being genuinely interested in the partner's business, asking open-ended questions to understand their needs, and providing tailored information on how Too Good To Go can specifically benefit them. Encourage a conversational tone to make the interaction feel less transactional.

To maintain an organized sales pipeline, I utilize CRM tools effectively to track interactions with potential partners. Prioritizing tasks and setting reminders for follow-ups is vital. I also analyze data from past sales to enhance my approach, ensuring I touch base with leads at the right moments.

Share a personal story of resilience here. Highlight your initial rejection, the reflection that followed, and how you subsequently reached out again with a tailored solution. Discuss how this persistence paid off and resulted in a successful partnership with the business.

Ensuring that new partners have a positive experience starts with thorough onboarding. I provide comprehensive training and continuous support for the first month, ensuring all their queries are addressed and that they understand the platform fully. Following up regularly is also crucial to check for any hurdles they might encounter.

Express your passion for sustainability and your belief in Too Good To Go's mission to combat food waste. Share personal anecdotes or experiences that motivate you to contribute positively, such as understanding the environmental impact of food waste and wanting to be a part of the solution through sales.

Discuss how you have tracked key metrics like conversion rates and call volumes and used this data to identify successful strategies. Explain how you adapted your sales tactics based on this analysis, leading to improved performance and outcomes.

Teamwork is essential in achieving sales goals as it fosters an environment of shared achievements and ideas. I actively seek collaboration with other departments to improve our approach and share feedback. Collective brainstorming sessions can often lead to innovative solutions and better outreach methods.

Planning to educate involves summarizing our unique value proposition clearly and concisely. I would prepare personalized pitches, focusing on how our platform directly benefits them, such as addressing their surplus food and boosting their customer base through our community initiatives.

To achieve and exceed sales targets, I would focus on setting realistic daily call goals while diversifying my outreach methods. Regularly evaluating my scripts and adjusting my strategies based on customer feedback will also help. It’s important to maintain a positive attitude and celebrate small wins along the way to stay motivated.