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Salesperson - Crown Lexus

Company Description

At Crown Lexus, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: Average is $4000 - $20000 / month

Our associates are happy to work here because:

  • We boast the lowest turnover in the industry.
  • We provide award winning training (Training Magazine Top 125, and Brandon Hall Awards).
  • We are committed to developing and promoting within the company.
  • Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k and PTO.
  • We encourage peer to peer teamwork and recognition.
  • Special benefits to purchasing and leasing a car.
  • Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

(The Representative Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $15.50 and $17.05.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance.  The position also may also pay a production bonus based on individual or team performance that may range from $0.00 (if baseline benchmarks are not met) without any fixed upper limit .)

Job Description

Duties and Responsibilities:

·       Respond to internet inquiries with courtesy, accuracy and professionalism

·       Promptly and accurately enter all customer inquiry data into the CRM.

·       Generate sales appointments

·       Conduct phone surveys to assess customer preferences and quality of experience

·       Effectively utilize lead management tools

·       Compile all necessary reports, forms and other documentation on a timely basis

·       Perform other job-related duties as assigned

·       Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers

Qualifications

·       To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

·       The requirements listed are representative of the knowledge, skill, and/or ability required.

·       Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

·       All applicants must be authorized to work in the USA

·       All applicants must perform duties and responsibilities in a safe manner

·       All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

Additional Information

The Sales Agent is responsible for generating sales appointments with customers that contact the dealership via the internet to purchase new and/or pre-owned vehicles. The eSales Agent delivers a premium customer experience by responding to customer inquiries in a prompt, professional, accurate and courteous manner. This highly accountable position uses lead management tools, CRM software and the internet to manage inquiry flow, update customer files, and closely track customer interest. The eSales Agent will be trained to understand all products and services offered, will become knowledgeable of inventory as well as financing and incentive programs. We offer a huge ad budget, easy to use systems and a great work environment.

All your information will be kept confidential according to EEOC guidelines

Average salary estimate

$144000 / YEARLY (est.)
min
max
$48000K
$240000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Salesperson - Crown Lexus, Sonic Automotive

Join Crown Lexus as a Salesperson and step into a dynamic role where your sales skills and customer service will shine! Located in Ontario, CA, Crown Lexus is a proud member of the Sonic Automotive family, known for its commitment to not just selling cars, but creating an exceptional experience for every customer. Our Salesperson position is perfect for individuals who thrive in a fast-paced environment and love interacting with people. Your primary responsibilities will include responding to internet inquiries in a courteous and professional manner, entering vital customer data into our CRM, and generating appointments for prospective buyers. You'll utilize lead management tools and perform phone surveys to gauge customer preferences, ensuring no detail is overlooked to facilitate the sales process. We value ethical behavior and customer satisfaction, so your role will also involve interacting with clients honestly, providing them with the information they need to make informed purchases. In addition to a competitive base salary and commission structure, we offer award-winning training and a supportive team focused on your professional growth. Whether it's your first role in automotive sales or you're looking to take your career to the next level, Crown Lexus provides an avenue for success that extends beyond merely moving inventory; it’s about building relationships and making impacts. Come and be part of a company that truly cares about its associates and their future!

Frequently Asked Questions (FAQs) for Salesperson - Crown Lexus Role at Sonic Automotive
What are the daily responsibilities of a Salesperson at Crown Lexus?

As a Salesperson at Crown Lexus, your daily responsibilities will include responding to customer inquiries through various channels, entering data into the CRM, generating sales appointments, and following up with clients to assess their preferences. You'll also leverage lead management tools and prepare necessary reports to ensure an efficient sales workflow.

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What qualifications are needed to become a Salesperson at Crown Lexus?

To successfully fill the Salesperson position at Crown Lexus, candidates should possess strong communication skills, a customer-focused mindset, and the ability to use CRM software. Additionally, applicants need to be authorized to work in the USA and may be required to pass pre-employment assessments such as background checks and drug tests.

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How does Crown Lexus support the career development of its Salespersons?

Crown Lexus is committed to promoting from within, which means as a Salesperson, you'll have access to award-winning training programs designed to develop your sales tactics and product knowledge. This supportive environment encourages continuous learning and proactive career advancement.

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What types of commission structures can Salespersons expect at Crown Lexus?

Salespersons at Crown Lexus can expect a commission structure that includes base salary and performance-based commissions. The compensation package is designed to reward successful sales achievements, with no upper limit on commission potential, allowing talented individuals to significantly increase their earnings based on their sales performance.

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What makes Crown Lexus a great place to work for Salespersons?

Crown Lexus stands out as a great workplace for Salespersons due to its low turnover rate, competitive benefits package, and team-oriented culture. Associates here enjoy perks like healthcare benefits, a 401k plan, and personal automotive concierge services, all contributing to a fulfilling work experience.

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Common Interview Questions for Salesperson - Crown Lexus
What strategies do you use to respond to customer inquiries as a Salesperson?

When answering this question, highlight your communication skills and ability to personalize responses based on customer needs. Discuss your proficiency in using CRM systems to track inquiries and ensure timely follow-ups.

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Can you describe your experience with lead management tools?

It's important to demonstrate your familiarity with lead management systems. Share a specific example of how you've used these tools to track customer interactions and generate sales appointments effectively.

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How would you handle a difficult customer situation?

In responding to this question, showcase your conflict resolution skills. Emphasize the importance of listening and empathizing with the customer's concerns before providing solution-oriented responses.

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What motivates you to succeed in sales?

Reflect on personal motivations, whether it's achieving goals, helping customers, or earning commissions. Be authentic in illustrating what drives your performance in a sales environment.

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How do you stay informed about automotive trends and products?

Show your enthusiasm for the industry by discussing how you read automotive news, participate in training, or engage with fellow professionals. This strategy will highlight your commitment to being knowledgeable and effective.

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What is your approach to building relationships with customers?

Discuss the importance of trust and rapport in your sales approach. Share techniques you would use to create lasting relationships, such as regular follow-ups or personalized service.

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How do you prioritize tasks in a fast-paced sales environment?

Detail methods you use to stay organized and manage your time effectively, such as creating to-do lists or using digital tools. Stress the importance of maintaining high standards in customer interactions while meeting sales targets.

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Why do you want to work as a Salesperson at Crown Lexus?

Convey your admiration for Crown Lexus's reputation, culture, and commitment to employee growth. Explain how these aspects align with your values and how you see yourself contributing to their team.

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What do you know about our products and services?

Prepare by researching Crown Lexus’s inventory, financing options, and incentives. This will allow you to provide informed insights during your interview, demonstrating your proactive approach and interest in the company.

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How would you measure your success as a Salesperson?

Discuss the key performance indicators you believe are crucial for success, such as sales volume, customer satisfaction ratings, and personal development goals. Focus on how you continually strive to improve and meet targets.

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Our purpose is to deliver an exceptional experience for our guests and teammates that fulfills dreams, enriches lives and delivers happiness. Our Be Connected! Principles serve as our guiding values for how we fulfill our purpose. We strive to Be...

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Full-time, on-site
DATE POSTED
January 4, 2025

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