Local Account Manager

To be considered for the Local Account Manager position at Townsquare Media, candidates should ideally have prior experience in the marketing or advertising fields. Strong organizational and time management skills, as well as proficiency in Excel, PowerPoint, and Word, are highly preferred. Additionally, outstanding communication skills, both verbal and written, along with a detail-oriented mindset, are essential for success in this role.

A typical day for a Local Account Manager at Townsquare Media involves a variety of tasks, including entering and managing sales orders, collaborating with the sales and operations teams, producing reports, and providing administrative support. The role demands a high degree of organization and effective communication, allowing you to assist in campaign management and enhance sales processes.

As a Local Account Manager at Townsquare Media, you can look forward to an attractive benefits package. This includes a competitive base salary along with a bonus plan, 3 weeks of PTO, 9 paid holidays, health, dental, and vision insurance. Additionally, you’ll enjoy a 401(K) plan, company-provided laptop, and ongoing training opportunities for your professional development.

At Townsquare Media, especially within the Ignite division, there’s a strong commitment to internal promotions. The company fosters an environment of continuous learning and growth for Local Account Managers, providing comprehensive training programs and a supportive culture that encourages each team member to achieve professional goals and excel in their careers.

Successful Local Account Managers at Townsquare Media are typically organized, detail-oriented individuals with excellent communication skills. They thrive in fast-paced environments, exhibit strong interpersonal skills, and demonstrate an eagerness to solve problems creatively while maintaining collaboration with team members and clients.

The Local Account Manager position at Townsquare Media is an in-office role based in Flint, MI. This allows for greater collaboration with the Operations Team and sales department, enhancing the support provided throughout various projects and campaign management.

As a Local Account Manager at Townsquare Media, familiarity with tools such as Wide Orbit for processing sales orders is essential. You will also regularly use software like Excel, PowerPoint, and Word to create reports and presentations, so a solid understanding of these applications will greatly benefit your work.

In response to this question, highlight your organizational techniques, such as prioritizing tasks based on urgency, utilizing project management tools, and implementing a clear communication structure with team members to ensure deadlines are met efficiently.

When discussing your experience, be specific about the systems you've used, like Wide Orbit, and the processes you followed to manage orders. Share examples illustrating your role in a campaign's lifecycle from proposal to launch, emphasizing the collaborative nature of the work.

Explain your approach to conflict resolution. Start by emphasizing the importance of open communication and active listening, then describe a specific instance where you addressed a misunderstanding effectively, ensuring a harmonious team environment.

Discuss how you view collaboration as vital for success, mentioning clear communication, shared goals, and the establishment of trust. Offer examples of how you facilitated a successful working relationship between these departments in past roles.

Share your methods for organization, such as maintaining detailed project timelines, using digital tools for tracking progress, and regularly checking in with clients and team members to keep everyone informed. Highlight how this ensures quality and timely delivery.

Detail the steps you'd take in generating a performance report, including data gathering, analysis of campaign metrics, and compiling your findings into a coherent presentation. Emphasize your focus on making the information accessible and actionable for stakeholders.

Talk about your enthusiasm for continuous learning and the resources you use to get familiar with new tools. Discuss how you actively seek training opportunities, experimentation, and support from colleagues to ensure you can use new software efficiently.

Identify your motivators, which could include achieving client satisfaction, personal growth, and contributing to team success. Share specific goals that inspire you to excel in your role and how you measure your own accomplishments.

Outline your approach to providing support, focusing on collaboration and constructive feedback. Discuss how you would encourage exploration of new ideas and provide resources or training to improve their skills in creating compelling proposals.

Share your perspective on the fulfillment that comes from building relationships with clients, being a crucial part of a team, and seeing successful campaign results. Reflect on how these aspects of the role drive your passion and commitment to excel.