Product SME (VP)

As a Product SME (VP) at TradingHub, you will be responsible for defining and enhancing our product offerings by researching new market metrics, designing features, and collaborating closely with engineering teams on implementation. You'll engage directly with customers to gather feedback that shapes product decisions and ensure our offerings effectively combat market abuse.

To be considered for the Product SME (VP) role at TradingHub, candidates should have proven expertise in financial markets, particularly in surveillance, trading, or risk management. An understanding of derivatives and asset classes, along with experience in programming languages like C#, Python, or SQL, is essential. Strong communication skills, particularly in preparing presentations for senior stakeholders, are also crucial.

Contributing to product enhancements as a Product SME (VP) at TradingHub involves conducting rigorous research on market trends, assessing existing features for improvements, and drafting detailed requirements for engineering teams. Your role will also involve testing new user interface elements and creating custom surveillance controls to meet specific customer needs.

Yes, experience in financial markets is fundamental for the Product SME (VP) role at TradingHub. Candidates should have a solid understanding of market surveillance, and familiarity with asset classes and trading strategies is essential to effectively address market risks and enhance our offerings.

At TradingHub, the company culture is characterized by collaboration, innovation, and inclusivity. As a Product SME (VP), you will be part of a team that values individuality and places emphasis on core values like accountability and trust. The organization is committed to your professional growth and offers an environment where your contributions directly impact both the team and our clients.

Effective strategies for gathering product feedback include conducting customer interviews, distributing surveys to collect insights, and engaging in regular check-ins with the sales team. Building strong relationships with stakeholders will facilitate open discussions about the product, enabling you to gather meaningful feedback.

Prioritizing features involves assessing customer needs, market trends, and alignment with business objectives. It's crucial to collaborate with cross-functional teams and analyze competitive offerings. Utilizing a framework like the MoSCoW method can help categorize features into must-haves, should-haves, could-haves, and won't-haves.

A good way to approach this question is by sharing an example where you simplified a complicated technical process for stakeholders. Highlight your ability to break down jargon and focus on key outcomes, illustrating how you ensured everyone maintained a clear understanding.

Programming skills enhance my effectiveness as a Product SME (VP) by enabling me to understand technical feasibility, communicate better with engineering teams, and even prototype solutions. Knowing how to script in languages like Python or SQL allows me to validate data outputs and write custom surveillance controls quickly.

When collaborating with engineering and quantitative teams, I focus on clear, concise communication and establishing common goals. Being open to feedback and maintaining an agile approach helps us adjust processes as necessary while ensuring that product features meet technical requirements efficiently.

Metrics such as user adoption rates, customer satisfaction scores, and performance efficiency are critical in assessing a product feature's success. It's important to define measurable goals upfront and continuously track these metrics to evaluate whether features meet user needs and drive business results.

Handling conflicting feedback requires an open, diplomatic approach. I would facilitate discussions to uncover the root of each perspective, often bringing stakeholders together to align on priorities while ensuring that decisions are data-driven and align with our overall strategic vision.

Staying updated involves following industry publications, attending finance and tech seminars, and actively engaging in professional forums. Subscribing to market research reports and utilizing insights from networking with industry peers also helps keep my knowledge current.

Involving customers in the product development lifecycle includes seeking their input during the requirements phase, involving them in usability testing, and gathering feedback iteratively throughout development. Establishing feedback loops ensures that product enhancements align well with customer expectations.

To assess existing product features for improvements, I would analyze usage data, gather user feedback, and conduct competitive analysis. Regularly reviewing these insights helps identify areas for enhancement and informs strategic decisions on feature upgrades or redesigns.