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Senior Product Manager

Level AI was founded in 2019 and is a Series C startup headquartered in Mountain View, California. Level AI revolutionizes customer engagement by transforming contact centers into strategic assets. Our AI-native platform leverages advanced technologies such as Large Language Models to extract deep insights from customer interactions. By providing actionable intelligence, Level AI empowers organizations to enhance customer experience and drive growth. Consistently updated with the latest AI innovations, Level AI stands as the most adaptive and forward-thinking solution in the industry.


You will collaborate directly with professionals who have contributed to major technology companies worldwide, including Amazon, Facebook, and Google.This is an exceptional opportunity to immerse yourself in the AI Tech domain, contributing to critical feature launches, customer engagement, and growth initiatives.


Responsibilities :
  • Identify, analyze, and prioritize new features based on business and customer impact through data analysis, cost-benefit analysis, and customer research.
  • Drive product execution and implementation by coordinating with cross-functional teams to manage product milestones, budget, and timeline, prioritizing roadmap scope based on key deliverables.
  • Execute product planning and development, including defining customer goals and business requirements for product release, ensuring implementation aligns with product goals and requirements, and owning product positioning.
  • Drive product launches to meet release goals, ensuring cross-functional teams are aligned, prepared, and have plans in place to execute and monitor outcomes.
  • Build a go-to-market strategy for new product/feature launches to deliver results that align with customer and business goals in operational launch plans.
  • Gain a thorough understanding of customer experience, identify and fill product gaps, and generate new ideas to grow product adoption, improve customer experience, and drive growth.
  • Oversee the product lifecycle, including ideation, prototyping, customer research, design, launch, iteration, and end-of-life decisions.
  • Collaborate with engineering to continuously improve software delivery best practices, including helping the team make tradeoffs based on customer requirements and QA/testing of the product.
  • Critically assess emerging technologies, analyze technology constraints and requirements, perform risk assessment, and build risk mitigation strategies.


Requirements :
  • Bachelor’s degree in computer science, mathematics, systems engineering, MIS, or a related field; preferably an MBA from an esteemed university.
  • At least 5 years of experience in product management, with at least 2 years in building AI products
  • Experience in defining, developing and managing new products in a fast-paced environment is a plus.
  • Strong detail orientation, organizational skills, and project management skills.
  • Compensation will be competitive and commensurate with qualifications.
  • We offer standard startup perks.


Compensation will be competitive and reflect the applicant's level of qualification for the role. We offer standard perks of a startup and are open to remote work.

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Average salary estimate

$140000 / YEARLY (est.)
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$120000K
$160000K

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What You Should Know About Senior Product Manager, Level AI

Are you ready to take your career to new heights as a Senior Product Manager with Level AI in Noida? At Level AI, we’re pushing the boundaries of customer engagement by transforming contact centers into valuable strategic assets through our innovative AI-native platform. We're looking for someone who is passionate about harnessing advanced technologies like Large Language Models to extract insightful data from customer interactions. In this dynamic role, you'll have the chance to work alongside seasoned professionals who have made their mark in global tech giants like Amazon, Facebook, and Google. Your responsibilities will include identifying and prioritizing new product features, launching key initiatives, and guiding cross-functional teams to ensure alignment and successful execution. You'll play a pivotal role in shaping product strategies, enhancing customer experiences, and driving business growth. Plus, with a friendly startup culture that embraces flexibility, you can enjoy standard startup perks while making an impact in the AI Tech domain. If you have a knack for detail, strong organizational skills, and at least 5 years of experience in product management (including 2 years focused on AI products), we want to hear from you. Join us in Noida and be part of a forward-thinking company that’s redefining the industry!

Frequently Asked Questions (FAQs) for Senior Product Manager Role at Level AI
What are the key responsibilities of the Senior Product Manager at Level AI in Noida?

As a Senior Product Manager at Level AI in Noida, your key responsibilities will include identifying and analyzing new product features based on customer and business impact, leading cross-functional teams through product execution, driving product launches, and overseeing the entire product lifecycle. You will also be responsible for understanding customer experiences, fostering product adoption, and creating innovative solutions to enhance growth.

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What qualifications are required for the Senior Product Manager position at Level AI?

To qualify for the Senior Product Manager position at Level AI, candidates need a Bachelor's degree in computer science, engineering, mathematics, or a related field, and preferably an MBA. A minimum of 5 years' experience in product management, particularly with AI products, is required. Strong project management skills, attention to detail, and the ability to thrive in a fast-paced environment are also essential qualifications.

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What does the product lifecycle look like for a Senior Product Manager at Level AI?

At Level AI, the product lifecycle for a Senior Product Manager involves several stages, including ideation, prototyping, customer research, product development, launching, and assessing performance post-launch. You'll collaborate closely with engineering and other teams to ensure the product not only meets market needs but also aligns with customer goals.

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How does Level AI support growth and development for Senior Product Managers?

Level AI supports growth and development for Senior Product Managers by providing a collaborative and innovative work environment where continuous learning is encouraged. Employees have the opportunity to work with leading-edge technologies and contribute to meaningful projects within the AI sector, making day-to-day challenges a chance for personal and professional growth.

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What type of work culture can a Senior Product Manager expect at Level AI in Noida?

Level AI boasts a dynamic and inclusive startup culture where creativity and innovation are highly valued. As a Senior Product Manager, you'll work with a passionate team that shares a commitment to redefining customer engagement through AI. There is a strong emphasis on flexibility, collaboration, and flexibility, with an openness to remote work arrangements.

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Common Interview Questions for Senior Product Manager
Can you describe your experience in product management related to AI products?

In answering this question, focus on detailing specific AI products you've managed, the challenges you faced, and how you overcame them. Be sure to highlight any measurable outcomes such as increased adoption rates or improved customer satisfaction, indicating your impact on the product's success.

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How do you prioritize features when planning product releases?

When discussing your feature prioritization methods, emphasize data analysis and customer feedback as key drivers. Explain how you balance business objectives with customer needs and provide examples of how this approach led to successful outcomes in past roles.

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Describe a time when you had to manage a project with tight deadlines. How did you handle it?

For this question, narrate a specific instance where time constraints challenged you. Discuss the strategies you utilized—such as agile methodologies, effective communication with teams, or time management tools—which helped you deliver the project on time.

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What is your approach to gathering customer feedback during the product lifecycle?

Here, highlight your methods for gathering customer insights, including surveys, interviews, and user testing. Discuss how you integrate this feedback into the product development process and how it informs your decisions as a Senior Product Manager.

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How do you ensure that cross-functional teams are aligned during a product launch?

Explain your communication strategy for keeping cross-functional teams aligned, such as regular meetings, shared documentation, and clear project milestones. Provide an example of a successful product launch where team alignment was crucial to its success.

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What challenges have you faced when developing AI products, and how did you overcome them?

Talk about specific challenges such as data quality issues or technology constraints related to AI. Describe how you addressed these challenges while ensuring project delivery, and illustrate your problem-solving skills.

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How do you measure the success of a product after its launch?

Discuss specific KPIs you track post-launch, like customer engagement metrics, retention rates, and revenue contributions. Emphasize the importance of analyzing both qualitative and quantitative data to continuously improve the product.

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How do you stay updated with the latest trends and technologies in AI?

Share your methods for staying informed, such as attending industry conferences, participating in webinars, or reading research papers. Explain how these trends influence your product management strategies at Level AI.

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What role does risk assessment play in your product management approach?

Discuss your experience with risk assessment processes, including how you identify potential risks during product development and launch phases. Outline your strategies for mitigating these risks and ensuring project success.

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Why do you want to work with Level AI as a Senior Product Manager?

When answering, express your interest in Level AI’s innovative approach to AI and customer engagement. Mention specific aspects of the company’s culture or mission that resonate with you and align with your career goals.

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Full-time, remote
DATE POSTED
January 9, 2025

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