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Inside Sales Executive

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Sales

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$79,400.00 - $130,900.00

Target Openings

1

What Is the Opportunity?

Responsible for the execution of industry leading sales strategies; initiating and developing highly effective sales relationships with customers, distribution resources, and fellow employees. Dynamic, results driven sales professionals with exceptional sales skills conducts virtual, telephonic sales calls as part of a highly collaborative insides sales team. Within a designated territory assignment, cultivate relationships at every level of the agency. Match agency needs to Travelers Small Business products and services to provide customer solutions. Develop, implement and execute initiatives within territory and individual agencies to achieve the financial plan and support Small Commercial strategy. Prioritize time and opportunities. Develop and manage a pipeline of opportunities that are consistent with the Travelers strategy and capabilities.

What Will You Do?

  • Identify and develop a flow of new customers that fit our profile and exceed our production goal Understand specific industry characteristics of each segment including key needs and buying patterns and use effectively in positioning our products, platform, and services.
  • Create sales call plans and conduct effective virtual sales calls with assigned agents to drive the consistent new business flow required to meet financial and sales call targets.
  • Develop annual agency sales plan, negotiate financial goals with individual agencies and create actionable plans to achieve growth goals.
  • Work with an assigned agency plant to achieve new business growth, mix of business, retention and profit targets. Segments agents accordingly to opportunity.
  • Own the execution of the Select Business Development Process and Best Practices.
  • Understand the small business insurance market and trends. Collect competitive intelligence and uses industry and agency knowledge to maximize outcomes.
  • Develop expertise in Travelers small Business products, platforms and services. Differentiate Travelers from our competitors. Apply knowledge to position solutions for our agents.
  • Work collaboratively with internal business partners to provide an outstanding customer experience, manage pipeline and execute on sales plans.
  • Perform other duties as assigned.

What Will Our Ideal Candidate Have?

  • Bachelors degree preferred.
  • 2 years of marketing or sales experience in the Property & Casualty insurance industry (agency/carrier) preferred.
  • Exceptional verbal and written skills, listening skills and virtual presentation skills; ability to establish rapport and build relationships via phone.
  • Effectively utilizes available office technology and internet applications (Work Queue; MS Suite; SE Toolbox, Lync, etc.).
  • Select/Enterprise Knowledge: Demonstrates and applies knowledge of appetite; product; platform and Agency Compensation as well as Enterprise support services (Service Center, Claims, Billing, etc.).
  • Motivated self-starter who is organized and has the ability to prioritize opportunity.
  • Sales/ Sales Management: Develops short and long term action plans based on analysis of relevant data; demonstrates exceptionally strong Professional Selling Skills; knows when and how to apply consultative and transactional sales skills.
  • Collaboration and Relationship Management & Resiliency: Ability to build and sustain long term productive internal and external relationships; ability to effectively deal with pressure, work related issues in professional and positive manner.
  • Influence the Sale: Ability to effectively influence internally and externally; ability to convince agents to represent and promote Travelers products and services.
  • Agency Management: Thoroughly understands agency business and behaviors; develops flow required to achieve annual goals; advising and consulting to agency constituents to develop mutually beneficial outcomes.
  • Adapting to Change: Adapting to changing situations, restructuring tasks and priorities as changes occur within business unit.
  • Decision Making: Uses resources, and data to make fact based decisions in a timely and efficient manner.
  • Financial and Business Acumen: Demonstrates market knowledge; territory awareness (including headroom opportunities and competitor strengths & weaknesses).
  • Integrity: Upholding a high standard of ethics and professionalism in all actions.

What is a Must Have?

  • High School Diploma or GED required.

What Is in It for You?

  • Health Insurance: Employees and their eligible family members – including spouses, domestic partners, and children – are eligible for coverage from the first day of employment.
  • Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
  • Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
  • Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
  • Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences. 

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/.

Average salary estimate

$105150 / YEARLY (est.)
min
max
$79400K
$130900K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Inside Sales Executive, Travelers

Are you ready to take your sales career to the next level? If so, we have just the opportunity for you! At Travelers, located in sunny Orlando, FL, we are looking for an Inside Sales Executive who will be instrumental in executing industry-leading sales strategies. Imagine a role where you get to cultivate relationships not only with customers and distribution resources, but also within a supportive, collaborative team. Your mission will be to build a pipeline of opportunities by understanding each agency's needs and matching them to Travelers' Small Business products and services. You'll be conducting virtual sales calls, developing action plans, and negotiating financial goals—all while having fun in an innovative workplace. If you've got at least two years of sales experience, particularly in the Property & Casualty insurance industry, and you're a motivated self-starter with exceptional communication skills, we want to hear from you! From comprehensive benefits to a commitment to community involvement, Travelers is a place where you will thrive both personally and professionally. Don't miss your chance to join our dynamic sales team and make a difference in the lives of our customers!

Frequently Asked Questions (FAQs) for Inside Sales Executive Role at Travelers
What are the main responsibilities of the Inside Sales Executive position at Travelers?

The Inside Sales Executive at Travelers is responsible for executing leading sales strategies, building effective relationships with customers, and managing a pipeline of opportunities. This role involves conducting virtual sales calls, understanding industry trends, creating actionable sales plans, and collaborating with internal partners to enhance the customer experience, all aimed at meeting financial and sales targets.

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What qualifications are needed to apply for the Inside Sales Executive role at Travelers?

Candidates for the Inside Sales Executive position at Travelers should ideally hold a Bachelor's degree and have at least two years of marketing or sales experience in the Property & Casualty insurance sector. Strong verbal and written communication skills, proficiency with technology, and the ability to build rapport and influence decisions are also essential.

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How does the compensation structure work for the Inside Sales Executive at Travelers?

Travelers offers a competitive annual base salary range for the Inside Sales Executive position, typically between $79,400 and $130,900. Actual compensation depends on factors like skills, experience, and role complexity. In addition to salary, employees are eligible for performance-based cash incentive awards as part of a comprehensive benefits package.

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What benefits does Travelers offer to Inside Sales Executives?

Travelers provides a range of benefits for Inside Sales Executives, including health insurance from day one, a 401(k) match, pension plans, a minimum of 20 days Paid Time Off annually, wellness programs, and opportunities for community involvement through volunteer rewards and matching gift programs.

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What does a typical day look like for an Inside Sales Executive at Travelers?

A typical day for an Inside Sales Executive at Travelers involves conducting virtual sales calls, developing sales strategies tailored to specific agency needs, managing customer relationships, and working collaboratively with internal teams to provide the best possible customer experience while pursuing new business opportunities.

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Common Interview Questions for Inside Sales Executive
How do you prioritize your sales opportunities as an Inside Sales Executive?

When prioritizing sales opportunities, it's essential to analyze the potential of each lead based on factors such as previous engagement, alignment with your offerings, and the specific needs of the agency. Utilizing a systematic approach helps in effectively managing your time and resources.

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Can you give an example of a successful virtual sales call you've conducted?

In a successful virtual sales call, it’s crucial to establish rapport early on. Begin by understanding the client’s needs, provide tailored solutions that address those needs, and ensure to follow up with clear next steps. Sharing metrics or success stories can reinforce the value you offer.

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What strategies do you use to build relationships with agency partners?

Building relationships with agency partners involves regular communication, understanding their goals and challenges, and showing genuine interest in their success. It's also effective to customize your approach and provide them with valuable insights and resources.

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How do you stay updated on industry trends and competitive intelligence?

Staying informed about industry trends requires continuous learning through resources like industry reports, webinars, and professional networks. Engaging in discussions with colleagues and participating in relevant training sessions can also provide valuable insights.

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Describe a time when you faced a challenge in sales and how you overcame it.

Overcoming challenges in sales often involves a proactive approach to problem-solving. For instance, if faced with a tough negotiation, I focused on understanding the client's needs better and adjusted my offering to create mutually beneficial outcomes, ultimately sealing the deal.

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How do you utilize technology to enhance your sales efforts?

Leveraging technology in sales can significantly enhance efficiency. By using CRM tools to track leads, employing analytics for targeted outreach, and optimizing virtual communication tools for better engagement, you can streamline your sales processes and increase your productivity.

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What is your approach to managing a sales pipeline?

Managing a sales pipeline involves regularly reviewing the status of each lead and ensuring timely follow-ups. Utilizing a structured system to categorize leads based on their stage in the buying process helps maintain focus and maximize opportunities.

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Why do you want to work for Travelers as an Inside Sales Executive?

I am drawn to Travelers because of its reputation for innovation and community involvement. The company values collaboration and offers a supportive environment, making it an ideal place to grow my career while contributing to meaningful customer solutions.

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How would you describe your sales style?

I would describe my sales style as consultative and relationship-driven. I focus on understanding my clients' needs, fostering trust, and providing tailored solutions, believing that long-lasting relationships are key to success in sales.

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What takes precedence for you: meeting sales targets or ensuring customer satisfaction?

While meeting sales targets is important, ensuring customer satisfaction takes precedence in my approach. Satisfied customers are likely to return and refer others, creating sustainable growth and long-term success for both the client and the company.

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EMPLOYMENT TYPE
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DATE POSTED
April 22, 2025

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