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Trendyol GO - Marketplace Development Professionals

Ready to learn more about us?

We were founded in 2010 with a dynamic and agile start-up spirit. The trust of around 30 million customers and 250,000 sellers has made us the first decacorn in Turkey. Our success is backed by renowned investors such as Alibaba, General Atlantic, Softbank, Princeville Capital and several sovereign wealth funds. In 2022, we opened our first dedicated international office in Berlin and expanded to Amsterdam, Luxembourg and London. And that's just the beginning!


Tech at the root

We believe that technology is the driver and e-commerce is the outcome. Thanks to the dedication of our team, we have become one of the top 5 e-commerce companies in EMEA and one of the fastest growing worldwide. We currently deliver over 1.5 million parcels daily to 27 countries.


Growth is in our DNA

As a young and dynamic company, we are constantly growing and expanding. With Trendyol Tech, one of the leading R&D centres, Trendyol Express, the fastest growing delivery network, Dolap, the largest platform for second-hand goods, and Trendyol Go, our instant food and grocery delivery service, we are gearing up to become the world's leading e-commerce platform.


Focused on positive impact

Our vision goes beyond business success. We strive to make a sustainable and positive impact on our customers, business partners, and society. By digitizing merchants and SMEs, helping businesses grow, and promoting women's economic empowerment, we are dedicated to creating a better future.


ABOUT THE TEAM

Trendyol Go, the local commerce arm of Trendyol Group, works to meet all the daily needs of our users and brings local merchants, couriers and Trendyol users together. We make seamless connections in real time and we are able to expand our offer to include food and fresh groceries thanks to our on-demand solution. We are delighted to strengthen local commerce with Trendyol's operational excellence by bringing marketplace solutions backed by our last mile delivery network.


We are all working with the same purpose: To create a positive impact in our ecosystem by enabling commerce through technology.


YOUR MAIN RESPONSIBILITIES
  • Conduct projects end-to-end from early-stage research through development, in consultation with stakeholders,
  • Lead the projects, to provide requirements and prioritization for seller/partner needs to improve the quality of experience and journey,
  • Create and update guidelines/procedures for the Seller life cycle,
  • Finding new, innovative project ideas and pre-analysis,,
  • Work closly with Growth team for the seller growth plans, execute growth programs, optimize the revenue and improve quality
  • Having a growth mindset with an understanding of key on-demand metrics,
  • Organize monthly or quarterly focus groups with seller and understand their need,
  • Seller NPS tracking for all grocery business unit.


QUALITIES WE'RE LOOKING FOR
  • Bachelor's or Master’s Degree from a reputable university preferably in Engineering, Management, Business, Economics and other quantitative studies,
  • Minimum 4 years of process development or end to end process design experience in start-up, e-commerce or FMCG,
  • Analytical thinker, result-oriented, high achiever, good team player, high sense of responsibility,
  • Strong interpersonal & communication skills,
  • Able to work within a dynamic and fast-paced environment,
  • SQL, Excel, Looker knowledge is plus
  • Proficiency in English,
  • This position includes senior specialist or executive roles.


JOIN US AND

* Take responsibility from day one and develop your skills with a talented and diverse international team.

* Experience open communication, flexibility, and a start-up spirit in our unique culture.

* Tackle big challenges in e-commerce with Agile practices and encourage growth by learning from mistakes.

* Join creative and focused teams that prioritize collaboration and problem-solving.

* Access our extensive training platform for continuous learning and personal growth.

* Benefit from the support of a global team of experts with mentoring and professional development opportunities.

* Focus on talent and potential, not just job titles.

* Connect with teammates regardless of physical distance through events, meetings, and social activities.

* Enjoy competitive benefits such as Trendyol shopping budget, central and international office locations, and top-of-the-line technical equipment.



We're looking forward to receiving your application!


We offer a hybrid model that combines the productivity of remote work with the bonding and collaboration of in-office work. Teams are expected to work from our offices on designated days each week, fostering team spirit, creativity and cross team collaboration as part of our culture.


We also provide a summer working model, with a two-month fully remote work opportunity during July and  August.


The hybrid working model only applies to hybrid roles; on-site roles require regular office presence.



Discover more about our #LifeatTrendyol and our culture on our WebsiteLinkedIn and YouTube channels.


At Trendyol, we believe in the power of an inclusive workplace. We value diversity and believe that every team member contributes to our vibrant culture. Our platform is for everyone, and so is our workplace. We encourage the representation and amplification of diverse voices in our business, as it allows us all to thrive, contribute, and shape the future together.

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CEO of Trendyol
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Demet Suzan Mutlu, Evren Ucok, Erdem Inan and Caglayan Cetin
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What You Should Know About Trendyol GO - Marketplace Development Professionals, Trendyol

Looking to take your career to the next level? Join Trendyol as a Marketplace Development Professional, and be part of a dynamic team that’s redefining e-commerce in Istanbul / Maslak. Since 2010, Trendyol has grown into Turkey's first decacorn, supported by renowned investors and serving over 30 million customers. In this role, you'll lead exciting projects from inception to completion while working closely with stakeholders to enhance the seller experience. Your innovative approach will help drive the development and implementation of seamless solutions that connect local merchants and couriers with Trendyol users. If you have a Bachelor's or Master's degree in a relevant field and at least four years of process development experience in a fast-paced environment, we want to hear from you! You will have the chance to collaborate with a talented team, track seller satisfaction metrics, and contribute to sustainable commerce practices. Trendyol’s unique culture fosters personal growth, encourages open communication, and champions flexibility—whether you prefer working in the office or remotely. You'll find plenty of opportunities for professional development, including access to a vast training platform and support from global experts. If you're ready to embrace challenges head-on and help us increase our impact, Trendyol is the perfect place for you to thrive. We can’t wait to see what you bring to our team!

Frequently Asked Questions (FAQs) for Trendyol GO - Marketplace Development Professionals Role at Trendyol
What responsibilities does a Marketplace Development Professional at Trendyol have?

As a Marketplace Development Professional at Trendyol, your main responsibilities include leading projects from research through development, prioritizing seller needs, and creating guidelines for the seller lifecycle. You will conduct analysis to identify innovative project ideas, collaborate closely with the Growth team to execute strategies that improve seller revenue, and organize feedback sessions to understand seller feedback and needs.

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What qualifications are required for the Marketplace Development Professional role at Trendyol?

To qualify for the Marketplace Development Professional position at Trendyol, candidates should possess a Bachelor's or Master's degree from a reputable university, preferably in fields like Engineering, Management, or Economics. Additionally, a minimum of four years of experience in process development or design in a startup, e-commerce, or FMCG environment is required.

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How can a Marketplace Development Professional at Trendyol influence seller satisfaction?

A Marketplace Development Professional at Trendyol influences seller satisfaction by tracking metrics such as Net Promoter Score (NPS) and establishing protocols that enhance the seller experience. By actively engaging in focus groups and implementing seller feedback into growth strategies, you can help ensure that the needs of sellers are consistently met, thereby improving their overall satisfaction with the Trendyol platform.

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What are the growth opportunities for a Marketplace Development Professional at Trendyol?

At Trendyol, Marketplace Development Professionals can expect numerous growth opportunities. The dynamic nature of the work allows for continuous learning and development, and employees have access to extensive training resources. Additionally, the supportive environment fosters collaboration and innovation, enabling professionals to implement creative solutions and advance their careers.

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Is remote work possible for Marketplace Development Professionals at Trendyol?

Yes, Trendyol offers a hybrid work model for Marketplace Development Professionals that combines remote work productivity with in-office collaboration. Employees are expected to work on designated days each week in the office to maintain team cohesion while also enjoying the flexibility of remote work, particularly through the summer working model.

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Common Interview Questions for Trendyol GO - Marketplace Development Professionals
How do you approach project management as a Marketplace Development Professional?

When answering this question, highlight your project management methodologies, such as Agile or waterfall. Discuss how you prioritize tasks based on stakeholder needs and project impact. Provide an example of a project you successfully managed, focusing on challenges faced and how you overcame them.

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Can you share your experience in process development?

In your response, outline specific experiences related to end-to-end process development, detailing your role, the techniques you employed, and the results achieved. Emphasize how your analytical thinking and teamwork contributed to successful outcomes.

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How do you ensure effective communication with stakeholders?

Discuss your strategies for maintaining open channels of communication, including regular updates and feedback loops. Use examples to demonstrate how effective communication has positively impacted project outcomes and relationships with stakeholders.

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What metrics do you think are crucial for tracking seller satisfaction?

Mention key metrics such as Net Promoter Score (NPS), satisfaction surveys, and seller engagement rates. Explain how these metrics provide insights into areas of improvement and help in crafting strategies to enhance the seller experience.

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How would you deal with resistance from stakeholders during a project?

Share your approach to managing resistance, which could include actively listening to concerns, finding common ground, and using data to highlight project benefits. Provide an example of a past experience where you effectively navigated stakeholder objections.

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Describe a time you led a team to achieve a challenging goal.

Outline the context of the challenging goal, the methods you employed to lead the team, and the eventual outcome. Focus on your role in fostering collaboration and encouraging innovation among team members.

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How do you keep up with trends in e-commerce and marketplace development?

Explain your methods for staying informed about industry trends, such as attending webinars, reading relevant publications, and participating in professional networks. Share how you apply this knowledge to your role at Trendyol.

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What do you think is key to a successful seller lifecycle management?

Discuss the importance of understanding seller needs at various stages of their lifecycle and how effective communication and support contribute to their success. Mention tools and strategies you would implement to enhance lifecycle management.

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How do you foster a growth mindset in your projects?

Talk about the significance of learning from failures and embracing feedback. Provide examples of how you encourage your team to adopt a growth mindset by recognizing achievements and encouraging experimentation.

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What do you understand about Trendyol's company culture?

Convey your understanding of Trendyol's culture as inclusive and focused on collaboration. Highlight how you align with their values and demonstrate how you would contribute to this enriching work environment.

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We were founded in 2010 with a dynamic and agile start-up spirit. Since then, we have grown into a decacorn, backed by Alibaba, General Atlantic, Softbank, Princeville Capital, and several sovereign wealth funds. We believe that technology is the...

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Full-time, hybrid
DATE POSTED
January 8, 2025

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