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Senior Product Manager, Aviation

Who is Flock?

Flock Safety is an all-in-one technology solution to eliminate crime and keep communities safe. Our intelligent platform combines the power of communities at scale - including cities, businesses, schools, and law enforcement agencies - to shape a safer future together. Our full-service, maintenance-free technology solution is trusted by communities across the country to help solve and deter crime in the pursuit of safer communities for everyone.

Our holistic public safety platform is comprehensive and intelligent, providing the actionable evidence needed to solve, deter and reduce crime across neighborhoods, schools, businesses and entire cities. Without compromising transparency or privacy, we are turning unbiased data into objective answers.

Flock strives to offer a career-defining experience where you can also make an impact on your community. While safety is a serious business, we are a supportive team that is optimizing the remote experience to create strong and fulfilling relationships even when we are physically apart. Our group of hard-working employees thrive in a positive and inclusive environment, where a bias towards action is rewarded. 

We have raised over $500M in venture capital from investors including Tiger Global, Andreessen Horowitz, Matrix Partners, Meritech Capital Partners, and Initialized Capital. Now surpassing a $5.5B valuation, Flock is scaling intentionally and seeking the best and brightest to help us meet our goal of reducing crime in the United States by 25% in the next three years.

The Opportunity:

We are seeking a dynamic and customer-focused Senior Software Product Manager to lead the development and integration of cutting-edge software solutions into the Flock Aerodome platform. In this role, you will collaborate closely with customers, software engineering teams, and cross-functional system teams to ensure seamless software integration. You will act as the primary bridge between customer needs and technical execution, driving the development and deployment of state-of-the-art software features. Your role will involve defining software requirements, managing cross-functional collaboration, and ensuring successful software integration to support Aerodome’s advanced Drone as a First Responder (DFR) platform.

A critical aspect of this role is shaping the future of platform capabilities, collaborating with both in-house development teams and 3rd party vendors. You will work directly with engineering leads and software suppliers to define the next-generation of DFR. This will include feature development within the Aerodome platform, integrations with 3rd parties, and the Aerodome mobile applications for iOS and Android. By being onsite with customers, you will gain a first-hand understanding of their operational needs, enabling you to prioritize features and enhancements that deliver maximum impact. The ideal candidate has a passion for software development, thrives in customer-facing environments, and excels at driving technical solutions from concept to completion. If you’re looking to make a tangible impact in the public safety drone space, this role offers the opportunity to be at the forefront of innovation.

Skillset

  • 6+ years working with software development teams, cloud platforms, and cross-functional product teams to drive seamless software integration.

  • Must possess or obtain an FAA Part 107 certification within the first 30 days.

  • Ability to work effectively with engineering, product, and customer success teams to align technical execution with customer needs.

  • Strong understanding of software product development processes, including design, prototyping, testing, and production.

  • Ability to manage software development timelines, coordinate cross-functional teams, and ensure on-time delivery of integrated software solutions.

  • Proactive approach to identifying potential integration issues and leading solutions that prioritize operational efficiency and product quality.

  • Clear and effective communicator, capable of distilling complex technical concepts for both technical and non-technical stakeholders.

  • Travel Requirement: Ability to travel up to 20% to support customer engagements, onsite testing, and hardware integration activities.

90 Days at Flock

We are a results-oriented culture and believe job descriptions are a thing of the past. We prescribe 90 day plans and believe that good days lead to good weeks, which lead to good months. This serves as a preview of the 90 day plan you will receive if you were to be hired as a Senior Product Manager at Flock Safety.

The First 30 Days

  • Meet the team for 1:1s to build context and learn about our products and services.

  • Review the product vision, strategy, and software product roadmap.

  • Get familiar with the product development process, tools, metrics, and best practices.

  • Schedule and attend relevant meetings to build relationships and learn from others.

  • Identify the key stakeholders and establish regular communication channels with them.

The First 60 Days

  • Start to understand the competitive landscape.

  • You will have visited at least one customer which conducts daily flights with the Aerodome platform.

  • Define and prioritize the product goals, objectives, and key results (OKRs) for the next quarter with other Product Managers.

  • Update the product roadmap and backlog for each product line, based on user research, customer feedback, and market trends.

  • Collaborate with Software engineering teams to plan and execute the roadmap.

The First 90 Days

  • You have a strong collaboration and have built trust with the Software, Hardware, Design, and Product teams.

  • You provide guidance, advice, and inspiration to your teammates.

  • You lead cross-functional product initiatives that add value and solve problems for the company and its customers.

  • You are actively creating clear product requirement documents, collaborating with Design and Engineering teams, and incorporating customer feedback into product development.

The Interview Process 

We want our interview process to be a true reflection of our culture: transparent and collaborative. Throughout the interview process, your recruiter will guide you through the next steps and ensure you feel prepared every step of the way. 

  1. Our First Chat: During this first conversation, you’ll meet with a recruiter to chat through your background, what you could bring to Flock, what you are looking for in your next role, and who we are. 

  2. The Peer Interview: You will meet with another seasoned Senior Product Manager here to learn more about the team, responsibilities, and workflows. You should be prepared to speak about past projects, how you collaborate and communicate with others, and how you live our values.

  3. The Technical Assessment: Our technical assessments seek to test the hard skills required to do the job. Engineers may find themselves in coding interviews or architecture discussions, sales roles may present mock discovery calls, and leadership roles may craft 90 day plans. Your recruiter will inform you of which assessment you will be assigned and ensure you are fully prepared for your big day. 

  4. The Executive Review: You will meet with your potential future boss to really dive into the role, the team, expectations, and what success means at Flock. This is your chance to really nerd out with someone in your field. Be prepared to ask well-thought-out questions about the company, culture, and more. 

Salary & Equity

In this role, you’ll receive a starting salary between  $170,000 and $190,000 as well as Flock Safety Stock Options.

The Perks 

🌴Flexible PTO: We seriously mean it, plus 11 company holidays.

⚕️Fully-paid health benefits plan for employees: including Medical, Dental, and Vision and an HSA match. 

👪Family Leave: All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time.

🍼Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. In 2024, Flock will provide a $ 50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses.

🧠Mental Health: All employees receive an annual subscription to Headspace.

💖Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support 

💸Carta Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions. 

💚ERGs: We want all employees to thrive and feel like they belong at Flock. We offer three ERGs today - Women of Flock, Flock Proud, and Melanin Motion. If you are interested in talking to a representative from one of these, please let your recruiter know.

💻WFH Stipend: $150 per month to cover the costs of working from home.

📚Productivity Stipend: $250 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly and so much more.

🏠Home Office Stipend: A one-time $750 to help you create your dream office.

🐾Pet Insurance: We’ve partnered with Pumpkin to provide insurance for our employee’s fur babies.

Flock is an equal opportunity employer. We celebrate diverse backgrounds and thoughts and welcome everyone to apply for employment with us. We are committed to fostering an environment that is inclusive, transparent, and collaborative. Mutual respect is central to how Flock operates, and we believe the best solutions come from diverse perspectives, experiences, and skills. We embrace our differences and know that we are stronger working together.

If you need assistance or an accommodation due to a disability, please email us at careers@flocksafety.com. This information will be treated as confidential and used only to determine an appropriate accommodation for the interview process.

At Flock Safety, we compensate our employees fairly for their work. Base salary is determined by job-related experience, education/training, as well as market indicators. The range above is representative of base salary only and does not include equity, sales bonus plans (when applicable) and benefits. This range may be modified in the future. This job posting may span more than one career level.

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What You Should Know About Senior Product Manager, Aviation, Flock Safety

Flock Safety is on the hunt for a talented Senior Product Manager, Aviation to come on board and help us steer the future of public safety technology! At Flock, we're passionate about providing communities with the tools they need to eliminate crime and ensure safety through our cutting-edge Flock Aerodome platform. In this role, you will be the main link between our customers and technical teams, ensuring that we integrate innovative software solutions seamlessly into our products. You will engage directly with customers to understand their needs and work closely with software engineering and cross-functional teams to define and prioritize software features that address those needs. With at least 6 years of experience in software development and a solid understanding of product development processes, you'll play a crucial role in shaping the next generation of our Drone as a First Responder platform. We value proactive team players who can identify integration challenges and communicate solutions effectively. Here at Flock, the culture is inclusive and collaborative; we believe in building strong relationships, even from a distance. So if you're ready to make a real impact in the world of public safety innovatively and enjoyably, we can't wait to meet you!

Frequently Asked Questions (FAQs) for Senior Product Manager, Aviation Role at Flock Safety
What are the responsibilities of a Senior Product Manager, Aviation at Flock Safety?

As a Senior Product Manager, Aviation at Flock Safety, your key responsibilities will include defining software requirements, driving the development of features for the Flock Aerodome platform, and ensuring smooth integration with 3rd party vendors. You'll act as a primary bridge between customer needs and technical execution, manage cross-functional collaboration, and prioritize features based on customer feedback and operational needs, all while striving to enhance our Drone as a First Responder platform.

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What qualifications do you need to become a Senior Product Manager, Aviation at Flock Safety?

To be suitable for the Senior Product Manager, Aviation position at Flock Safety, you should have at least 6 years of experience working with software development teams and cross-functional product teams. A strong grasp of software product development processes, FAA Part 107 certification, and excellent communication skills are essential. We are looking for someone who has a proactive approach to problem-solving and the ability to manage timelines effectively to ensure on-time delivery.

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How does Flock Safety support professional development for Senior Product Managers?

At Flock Safety, we prioritize continuous learning and development. Senior Product Managers are encouraged to engage in our 90-day onboarding plan that focuses on relationship building, product strategy reviews, and collaboration with software engineering teams. Additionally, we offer a Productivity Stipend for resources that can enhance your professional skills, such as courses or tools relevant to product management.

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What type of work environment can a Senior Product Manager, Aviation expect at Flock Safety?

A Senior Product Manager, Aviation at Flock Safety will thrive in a positive and supportive work environment. We believe in optimizing remote experiences, fostering an inclusive culture, and rewarding a bias towards action. You’ll collaborate closely with dynamic teams across the organization and have regular interactions with customers, creating a rich, engaging work atmosphere aligned with our mission to enhance community safety.

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Is travel required for the Senior Product Manager, Aviation role at Flock Safety?

Yes, the Senior Product Manager, Aviation role at Flock Safety involves some travel, with an expectation of up to 20% travel. This travel is essential for supporting customer engagements, conducting onsite testing, and participating in hardware integration activities, allowing you to gather valuable firsthand insights into customer operations.

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Common Interview Questions for Senior Product Manager, Aviation
Can you describe your experience with integrating software solutions in a product management context?

When answering this question, focus on specific examples of projects where you successfully integrated software solutions. Discuss the methodologies you used, any tools or frameworks that were beneficial, and how you collaborated with engineering or cross-functional teams. Highlight your understanding of customer needs and how your contributions helped meet those needs effectively.

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How do you prioritize product features when managing conflicting requests from different stakeholders?

Begin by explaining your approach to stakeholder communication, such as conducting regular meetings to gather input. Emphasize your experience with tools like a prioritization matrix or customer feedback studies to evaluate the potential impact of each request. Conclude with examples of how you've used data and user research to guide your prioritization to ensure alignment with business goals.

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Describe a time you overcame a significant challenge in a product development cycle.

Select a specific challenge, whether it’s related to miscommunication, technical roadblocks, or market shifts. Describe how you identified the problem, the strategy you devised to address it, and the outcome of your actions. Focus on demonstrating your problem-solving skills, adaptability, and ability to maintain team morale through challenging times.

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What strategies do you use to collect and analyze customer feedback?

Discuss the various methods you deploy to gather customer feedback, such as surveys, interviews, user testing sessions, and analytics tools. Highlight your experience in synthesizing this information to identify trends, prioritize feature categories, and craft actionable insights. This shows your capability to translate customer needs into product enhancements effectively.

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How do you ensure successful collaboration and communication among cross-functional teams?

Talk about the importance of clear communication lines and regular check-ins. Describe specific practices you implement, such as updated documentation, shared collaboration spaces, or weekly status meetings. Emphasize your role as a communicator and coordinator, ensuring that all teams are aligned and informed of project updates or changes.

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What is your experience with Agile methodologies in product management?

Share your understanding and experience with Agile processes, including disciplines like Scrum or Kanban. Highlight specific examples where Agile methodology improved the team’s efficiency, responsiveness to change, or product quality. Share insights on how you applied Sprint Planning, Review, or Retrospective sessions to enhance team performance.

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How would you define the product roadmap for the Flock Aerodome platform?

In your response, outline your process for developing and refining a product roadmap. Emphasize your analysis of market trends, customer needs, and competitive landscapes. Discuss how you would involve stakeholders, set priorities, and ensure that the roadmap aligns with Flock's strategic goals for enhancing the Aerodome platform.

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What metrics do you consider crucial for measuring the success of a product?

Identify relevant metrics such as customer satisfaction scores, adoption rates, and feature usage statistics. Discuss how you’ve used these metrics in the past to evaluate product performance and guide future development decisions. Linking metrics to business objectives will demonstrate your understanding of product success in a corporate context.

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Can you share an example of how you worked directly with customers to improve a product?

Select a specific instance where direct customer interaction led to significant product improvements. Detail how you gathered their feedback, the steps you initiated to implement changes, and the positive outcomes that resulted. This illustrates your commitment to aligning product development with customer expectations.

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What excites you about working in the public safety field as a Senior Product Manager?

Express your passion for public safety and how technology can transform community security challenges. Highlight personal motivations to contribute to social good and innovations in this sector. Articulate your enthusiasm for working with cross-functional teams and customers to create impactful solutions that address real-world problems.

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Flock Safety provides the first public safety operating system that empowers private communities and law enforcement to work together to eliminate crime.

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BENEFITS & PERKS
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Learning & Development
Equity
Paid Holidays
Paid Time-Off
WFH Reimbursements
Child Care stipend
Maternity Leave
Paternity Leave
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 7, 2025

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