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Social Media Manager

Our Team
At Trilitech, our mission is to power the Web3 revolution by facilitating the development of cutting-edge solutions on the Tezos blockchain. We specialise in Core Development, Application Development, Tooling & Infrastructure, Developer Experience, and Incubation & Acceleration across three key areas: Culture, Decentralised Finance, and Gaming. We’re committed to pushing the boundaries of what’s possible and continue to set new standards in this ever-evolving space.

Our Technology
Tezos is an open-source platform known for its flexibility, security, and self-amendment capabilities. It’s built to empower developers to create smart contracts and decentralised applications with ease. Today, the Tezos ecosystem is made up of thousands of passionate community members actively involved in various projects and initiatives including the development of decentralised applications, smart contracts, and educational content. We’re proud to partner with the likes of Manchester United, McLaren Racing, Ubisoft, and Societe Generale (to name a few). Some of the exciting projects built on the Tezos blockchain are (fx)hash, Objkt.com, Kord.fi and Kukai.

We encourage you to explore the Tezos website, and follow us on Twitter and Discord to learn more about the project.

The Role

The Growth & Marketing function is the creative force instrumental in driving the growth and success of the Tezos ecosystem. As a Social Media Manager, you will play a pivotal role in overseeing campaign planning, execution, and optimisation, while ensuring alignment with organisational goals.

You will be responsible for regularly reviewing the efficiency and effectiveness of campaigns, while discovering new ways to optimise their growth. If you thrive in driving engagement and possess a data-driven mindset, then you are the kind of person we are looking for. You will be working with an equally talented and innovative team with the goal of expanding the reach and impact of the Tezos ecosystem across diverse audiences.

What you’ll do

  • Owning and executing the social media strategy

  • Overseeing and guiding the production of high-quality, engaging content for all social media platforms

  • Keeping up-to-date on the latest trends and innovations in the blockchain space, ensuring content remains relevant for our target audience

  • Monitoring community sentiment online and addressing any concerns promptly

  • Taking ownership of operating and growing Tezos’ and Trilitech’s social media channels

  • Tracking, monitoring and reporting content performance through insights and analytics

  • Creating cost-effective social media marketing campaigns aimed at increasing Trilitech’s social media presence and general awareness of Tezos

  • Streamlining social media channels to ensure content and tone of voice is consistent


What you’ll need

  • Extensive social media experience within the blockchain space

  • Strong understanding of blockchain technology and its applications

  • Exceptional English communication skills (written and verbal)

  • Proven success managing campaigns across platforms such as Twitter (X), LinkedIn, Farcaster, YouTube, Instagram, and TikTok

  • Proficiency in social media analytics tools with a data-driven approach to reporting and strategy

  • Excellent organisational skills and attention to detail


What you can expect from us

  • Generous LTIP tez token scheme  

  • Flexible hours and a hybrid working environment; work from home and our dog-friendly office in Soho with access to an onsite gym and media room

  • Lunch delivered daily in the office (Dishoom, Honi Poke, Salad Kitchen - you name it, we’ve tried it!)

  • Expense up to £2700 per annum for subsidised commuter costs

  • 25 days paid holiday and an additional day to celebrate your birthday

  • 20 day working abroad policy

  • Enhanced parental & adoption leave to support you in your journey through parenthood  

  • We’ll double match your pension contribution (allowing you to contribute up to 5% of your gross salary, with us contributing up to 10%)

  • Private medical and travel insurance with AXA from day one, inclusive of mental health support

  • Learning and development initiatives to empower you in your career

  • Comprehensive life assurance policy of 5x your base salary to provide you and your loved ones with peace of mind


Why you’ll love it
Our cutting-edge projects offer you a chance to lead the way in shaping the future. We are dedicated to keeping your enthusiasm alive by fostering a fulfilling work environment that encourages open conversations and creativity. Collaboration and mutual support is key!

Our commitment to work-life balance ensures you have the time and energy to excel in your role while still enjoying life beyond the office. We offer competitive compensation, an extensive benefits package, and ongoing development opportunities, empowering your personal and professional growth. We’ll chat more about this throughout the interview process.

We believe in hiring great people and granting them the flexibility to work in a way that suits them best. While we establish OKRs, you’ll have the autonomy to determine your approach. Given the incredibly fast rate the blockchain landscape is evolving, embracing a growth mindset and a commitment to continuous learning are integral to our culture. It’s okay not to have all the answers and to engage in research. We’re all human and we provide formal perks to support your ongoing education. 


Our Values

Desire to Win
In our highly competitive industry, success is all about being at the top of our game. We strive for excellence and aim to be the best.

Agile Adaptability
Adaptability and quick action are essential in maintaining a competitive edge. We thrive on staying ahead of the curve. 

Ownership Mindset
We take pride in our work and lead by example, seizing opportunities, and taking responsibility for achieving positive outcomes.

Pragmatism
Our focus is on making a tangible impact and achieving concrete results. We prioritise actions that make a real difference.

Communication
We believe in transparency and actively sharing information as someone’s insight could be invaluable to another’s success. We foster a culture of collaboration and steer clear of creating information barriers. 


Experience is great, but passion is key. If you don’t meet all of the criteria but believe you have the potential, please still apply. Our diverse talent is our greatest asset and fundamental to our continued success.

Trilitech is an equal opportunity employer. We do not discriminate on the basis of age, ancestry, race, gender identity or expression, national or ethnic origin, religion or belief, sexual orientation, physical or mental disability, or any other legally protected status. 

We’re committed to creating an accessible and inclusive workplace for everyone, so please let us know if you need any accommodations throughout the interview process.

By applying, you consent to your application data being shared with our partner companies for recruitment purposes, in compliance with our privacy policy

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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

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What You Should Know About Social Media Manager, Trilitech

At Trilitech, we’re on a mission to empower the Web3 revolution, and we’re looking for a dynamic Social Media Manager to join our vibrant team! In this exciting role, you’ll take charge of our social media strategy, ensuring it aligns with the goals of the Tezos ecosystem. If you’re passionate about blockchain technology and social media, you’ll thrive here! You’ll oversee the production of high-quality content that engages our community across platforms like Twitter, LinkedIn, YouTube, and more. By keeping a pulse on the latest trends in the blockchain space, you’ll create timely and relevant content that resonates with our audience. Your knack for analytics will shine as you track and report on campaign performance, constantly looking for ways to optimize and grow our presence. Despite being part of a fast-paced industry, we offer a flexible working environment where creativity and collaboration are key. If you have extensive social media experience, a strong understanding of blockchain, and exceptional communication skills, Trilitech might just be the place for you to excel in shaping the future of technology!

Frequently Asked Questions (FAQs) for Social Media Manager Role at Trilitech
What are the primary responsibilities of a Social Media Manager at Trilitech?

As a Social Media Manager at Trilitech, your key responsibilities will include owning and executing the social media strategy, guiding the production of engaging content, monitoring community sentiment, and tracking content performance. You'll be responsible for increasing awareness of Tezos and Trilitech across various platforms while ensuring consistency in tone and messaging.

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What qualifications are needed to become a Social Media Manager at Trilitech?

To qualify for the Social Media Manager position at Trilitech, candidates should have extensive social media experience, particularly within the blockchain space. A strong understanding of blockchain technology and its applications, as well as exceptional English communication skills, are essential. Proven success in managing campaigns across platforms like Twitter, LinkedIn, and Instagram is also crucial.

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How does Trilitech support the professional development of a Social Media Manager?

Trilitech is committed to the professional growth of our employees, including Social Media Managers. We offer learning and development initiatives aimed at empowering your career. Ongoing education is highly valued, and we provide formal perks to support continuous learning and adaptation in the rapidly evolving blockchain landscape.

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What can I expect from the work environment as a Social Media Manager at Trilitech?

At Trilitech, you'll enjoy a flexible and hybrid working environment that promotes work-life balance. Our office is dog-friendly and features amenities such as an onsite gym and a media room. You’ll also benefit from daily lunches, generous holiday leave, and an inclusive culture that values open communication and collaboration.

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How important is data analysis for the Social Media Manager role at Trilitech?

Data analysis is crucial for a Social Media Manager at Trilitech. You will need to regularly monitor and report on content performance using analytics tools, which will inform your strategies for optimizing social media campaigns. A data-driven approach ensures that your initiatives align with organizational goals and effectively engage our audience.

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Common Interview Questions for Social Media Manager
Can you describe your experience with social media management in blockchain?

When answering this question, highlight your specific roles and responsibilities in past positions related to social media management. Focus on your understanding of blockchain concepts, and provide examples of successful campaigns you've handled. Show how you’ve used your expertise to engage communities effectively.

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What strategies do you use to increase engagement on social media?

Discuss your approach to creating and sharing valuable, relevant content that resonates with the audience. Mention the use of visuals, user-generated content, and engaging prompts. Provide examples of metrics you’ve used to gauge success and how you've adapted strategies based on audience feedback.

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How do you stay up-to-date with social media trends and blockchain innovations?

Convey your methods for staying informed, such as subscribing to industry newsletters, following key thought leaders, networking with blockchain professionals, and participating in relevant online forums and communities. This shows your commitment to continuous learning and adaptation.

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What tools do you use for social media analytics?

Be prepared to discuss specific tools you've used, such as Hootsuite, Sprout Social, or Google Analytics. Highlight how these tools help you track performance and gather insights to improve strategies, ensuring your ability to analyze data effectively in-line with Trilitech’s needs.

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Can you give an example of a successful campaign you managed?

Share a specific campaign where you assigned clear goals and utilized creative strategies to achieve them. Include metrics that demonstrate the success of the campaign, as well as what you learned and how you applied those lessons to future efforts.

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How important is community management in your role as a Social Media Manager?

Emphasize the significance of community management in building relationships with your audience. Discuss how addressing concerns, engaging with followers, and boosting positive interactions can drive loyalty and enhance brand reputation, especially in the blockchain space.

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How do you ensure your content aligns with the company's values?

Talk about how you familiarize yourself with the company’s mission, vision, and values, and ensure they are reflected in your content. Describe your process for reviewing and refining content to ensure consistency and alignment with the overall brand story.

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What are your thoughts on the role of visual content in social media marketing?

Express your belief in the power of visual content to enhance engagement and communication. Provide examples of how you’ve successfully integrated visual strategies into your campaigns, and discuss the impact of visuals on audience perception and interaction.

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How would you handle negative feedback on social media?

Showcase your approach to addressing negative feedback constructively. Highlight the importance of prompt, empathetic responses that aim to resolve issues while maintaining the company’s positive image and community trust.

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Why do you want to work for Trilitech as a Social Media Manager?

Use this opportunity to express your passion for blockchain technology and desire to contribute to the Tezos ecosystem. Highlight what excites you about Trilitech’s projects and culture, and how your skills align perfectly with the company’s objectives.

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Full-time, hybrid
DATE POSTED
December 13, 2024

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