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QA Lead - Telecommunication

About Truelogic

At Truelogic we are a leading provider of nearshore staff augmentation services headquartered in New York. For over two decades, we’ve been delivering top-tier technology solutions to companies of all sizes, from innovative startups to industry leaders, helping them achieve their digital transformation goals.

Our team of 600+ highly skilled tech professionals, based in Latin America, drives digital disruption by partnering with U.S. companies on their most impactful projects. Whether collaborating with Fortune 500 giants or scaling startups, we deliver results that make a difference.

By applying for this position, you’re taking the first step in joining a dynamic team that values your expertise and aspirations. We aim to align your skills with opportunities that foster exceptional career growth and success while contributing to transformative projects that shape the future.

Our Client

The company provides a cutting-edge text messaging platform that enables brands to engage directly with their audience through personalized, one-on-one conversations at scale. By leveraging innovative messaging solutions, it helps businesses build stronger customer relationships and enhance communication efficiency.


Job Summary

We are looking for a hands-on QA Lead with strong experience in manual testing and team management. The role involves leading a small team (1-2 manual QAs), collaborating with leadership on updates and escalations, and planning testing strategies. The ideal candidate will have expertise in software testing lifecycles, regression, usability, and performance testing, along with proficiency in database management and AWS Lambda functions. Experience with tools like k6, TestRail, Grafana, PostgreSQL IDE, jMeter, and Postman is essential. While this is a manual QA role, automation experience is a plus.

Responsibilities

  • Lead and manage a team of 1-2 manual QA testers while remaining hands-on in testing.

  • Collaborate with leadership on status updates, escalations, and team planning.

  • Plan and execute manual testing strategies in alignment with product development.

  • Analyze software requirements and specifications to define the scope of testing.

  • Create and execute detailed test cases covering various scenarios and functionalities.

  • Document and report defects or issues identified during testing.

  • Conduct regression, usability, and performance testing.

  • Manage database testing and work with AWS Lambda functions.

  • Utilize tools such as k6, TestRail, Grafana, PostgreSQL IDE, jMeter, Postman, and more.

  • Review designs using Figma and ensure UI/UX consistency.

  • Optimize testing procedures and improve QA processes.

Qualifications and Job Requirements

  • Proven ability to lead QA teams and oversee testing processes.

  • Hands-on experience in manual testing and testing procedures.

  • Expertise in regression testing to ensure software stability.

  • Strong understanding of usability testing for optimal user experience.

  • Experience in performance testing to assess system efficiency.

  • Knowledge of test automation to improve testing scalability and efficiency.

What We Offer

  • 100% Remote Work: Enjoy the freedom to work from the location that helps you thrive. All it takes is a laptop and a reliable internet connection.

  • Highly Competitive USD Pay: Earn an excellent, market-leading compensation in USD, that goes beyond typical market offerings.

  • Paid Time Off: We value your well-being. Our paid time off policies ensure you have the chance to unwind and recharge when needed.

  • Work with Autonomy: Enjoy the freedom to manage your time as long as the work gets done. Focus on results, not the clock.

  • Work with Top American Companies: Grow your expertise working on innovative, high-impact projects with Industry-Leading U.S. Companies.

Why You’ll Like Working Here

  • A Culture That Values You: We prioritize well-being and work-life balance, offering engagement activities and fostering dynamic teams to ensure you thrive both personally and professionally.

  • Diverse, Global Network: Connect with over 600 professionals in 25+ countries, expand your network, and collaborate with a multicultural team from Latin America.

  • Team Up with Skilled Professionals: Join forces with senior talent. All of our team members are seasoned experts, ensuring you're working with the best in your field.

Apply now!

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About QA Lead - Telecommunication , Truelogic

At Truelogic, we're thrilled to announce an exciting opportunity for a QA Lead in the Telecommunication sector. We're a leading provider of nearshore staff augmentation services based out of New York, and we've been making waves in the tech industry for over two decades. As part of our dynamic team comprised of over 600 skilled professionals from Latin America, you’ll play a critical role in helping U.S. companies achieve their digital transformation goals. The QA Lead will oversee a small but mighty team of manual testers, diving deep into manual testing while collaborating with leadership on updates and strategic planning. Your expertise in software testing lifecycles, including regression, usability, and performance testing, alongside your familiarity with tools like k6, TestRail, and Grafana, will be invaluable. You'll also manage database testing and work with AWS Lambda functions, ensuring that our messaging platform meets the highest standards for user engagement and communication efficiency. While this role is primarily focused on manual testing, any automation experience is a bonus. Plus, you’ll enjoy the freedom of 100% remote work, competitive USD pay, and a culture that genuinely values your well-being and career growth. If you’re ready to make an impact in the world of telecommunications and be part of a team that thrives on innovation, we can’t wait for you to apply!

Frequently Asked Questions (FAQs) for QA Lead - Telecommunication Role at Truelogic
What are the main responsibilities of a QA Lead at Truelogic?

As a QA Lead at Truelogic, your primary responsibilities include managing a small team of manual QA testers, planning and executing testing strategies in line with product development, analyzing software requirements, creating test cases, and conducting various types of testing such as regression, usability, and performance testing.

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What experience is required for the QA Lead position at Truelogic?

The ideal candidate for the QA Lead position at Truelogic should have proven experience in manual testing, team management, and a strong understanding of testing procedures, including regression testing and usability testing. Familiarity with testing tools like k6, TestRail, and jMeter is also essential.

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What testing tools should I be familiar with for the QA Lead role at Truelogic?

For the QA Lead position at Truelogic, familiarity with tools such as k6, TestRail, Grafana, PostgreSQL IDE, jMeter, and Postman is crucial as these tools will assist you in effectively managing the testing processes and coordinating with your team.

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Is experience with automation important for the QA Lead at Truelogic?

While the QA Lead role at Truelogic is primarily focused on manual testing, having experience with automation is a plus and can enhance your effectiveness in scaling testing processes and improving overall testing efficiency.

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What benefits do QA Leads receive at Truelogic?

QA Leads at Truelogic enjoy numerous benefits, including 100% remote work flexibility, competitive pay in USD, paid time off, autonomy in managing work schedules, and opportunities to collaborate with top American companies on high-impact projects.

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Common Interview Questions for QA Lead - Telecommunication
What is your approach to managing a QA team?

In managing a QA team, I prioritize open communication and collaboration, ensuring that every team member feels valued and empowered. I also believe in setting clear expectations and goals, providing coaching when needed, and actively seeking feedback to improve our processes.

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Can you explain your experience with regression testing?

Certainly! My experience with regression testing involves systematically verifying that new code changes do not adversely affect existing functionalities. I utilize test cases and track defects to ensure all features remain stable throughout the product development cycle.

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How do you handle defects found during testing?

When I encounter defects during testing, I document them meticulously, using clear steps to reproduce the issue, and categorize their severity. I then communicate effectively with the development team to ensure timely resolutions and retest once fixes are implemented.

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How do you ensure quality in the testing process?

Ensuring quality in the testing process involves creating thorough test cases derived from clear requirements, performing various types of testing to cover all angles, and continuous improvement of testing strategies based on past feedback and outcomes.

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What role does automation play in your testing strategy?

While my primary role is manual testing, I see automation as a valuable complement. It helps scale testing efforts, particularly for repetitive tasks, allowing our team to focus on more complex testing scenarios, which ultimately enhances testing efficiency.

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How do you prioritize testing tasks?

I prioritize testing tasks based on project timelines, understanding which features or fixes are critical for the upcoming release. I collaborate with the development and product teams to align priorities and adapt as project needs evolve.

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Describe a challenging testing scenario you've faced.

In a past project, we faced a significant challenge with performance testing due to unforeseen system load. We ramped up our testing efforts, adjusted our strategies, and collaborated intensively with the dev team, which ultimately led us to a successful resolution and improved system performance.

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What techniques do you use for usability testing?

For usability testing, I employ user feedback sessions, heuristic evaluations, and A/B testing methods. These techniques allow us to gather valuable insights into user experience, guiding us in making informed decisions to enhance our product's interface.

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How do you keep your team motivated in their testing roles?

I keep my team motivated by cultivating a positive work environment, acknowledging their successes, encouraging professional development, and fostering a sense of ownership over their work. Regular team-building activities also help strengthen our bond and collaboration.

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What do you find most rewarding about being a QA Lead?

The most rewarding aspect of being a QA Lead is the impact I can have on product quality and user satisfaction. Seeing the teams come together to deliver a successful product that meets user needs is truly fulfilling, and I'm proud to be a part of that.

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DATE POSTED
March 23, 2025

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