Job details

Inside Sales Relationship Manager

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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

Summary of This Role

Responsible for selling merchant services offerings to businesses. Activities include pricing, customer segmentation, customer presentations, account sign-up and activation, and account management. Answers inbound customer calls regarding product and service information, and identifies upselling opportunities from such calls. Accepts orders, closes sales, maintains customer records, and completes required documentation.

What Part Will You Play?

Manages a portfolio of clients for the company. Identifies revenue opportunities within assigned territories through communications with prospective clients, marketing programs and other activities as needed. Telephones prospects to identify appropriate contacts, qualifies and drives leads through the sales pipeline. Ensures suspect identification, planning, account qualification, and needs analysis at all prospect levels. Responds to customer requests for information and gives online presentations. Identifies and closes additional product and/or service sales with existing clients to further develop the client relationship. Manages client relationships and expectations during the sales cycle.
Maintains existing/prospective client records, in accordance with company policies, to include call notes, scheduled client interactions, contact information, and other relevant client information, in the Customer Relationship Management (CRM) system; currently SalesForce.com. Keeps management informed of all activity, including timely preparation of reports.
Continuously builds and develops knowledge of current product/service portfolio as well as changes and developments within the payments industry, to remain up-to-date.

What Are We Looking For in This Role?

Minimum Qualifications

High School Diploma or Equivalent
Typically Minimum 2 Years Relevant Exp
Related Experience

Preferred Qualifications

Typically Minimum 2 Years Relevant Exp
B2B sales experience, cold calling sales experience, demonstrated successful performance in previous sales job

What Are Our Desired Skills and Capabilities?

Skills / Knowledge - Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision in resolving issues or in making recommendations.
Supervision - Normally receives little instruction on daily work, general instructions on newly introduced assignments.
Industry Knowledge - Expert knowledge of the merchant payment industry
Decision Maker - Advanced ability to be an effective problem solver and act quickly to resolve issues
Communication - Effective listener and communicator who is able to establish long lasting customer relationships

Compensation

A first-year professional may expect an average of $60,000 - $80,000+ if you are in the top 25% in the form of uncapped weekly commissions and residuals.

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Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact jobs@globalpay.com.

Average salary estimate

$70000 / YEARLY (est.)

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$60000K

$80000K

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What You Should Know About Inside Sales Relationship Manager, TSYS

As an Inside Sales Relationship Manager at Global Payments in Oklahoma City, OK, you’ll become an integral part of a thriving team dedicated to making money movement seamless for businesses and consumers alike. Every day, you’ll sell our innovative merchant services offerings to a diverse portfolio of clients, helping them understand and leverage our top-notch payment solutions. Your daily activities will keep you on your toes, as you'll be engaged in pricing, account sign-ups, customer presentations, and ongoing account management. You’ll manage inbound customer inquiries, always on the lookout for upselling opportunities that benefit both the customer and our bottom line. With a focus on building strong client relationships, you’ll identify revenue opportunities through proactive communication and keep detailed records in our CRM system. As you develop professionally within the payments industry, you’ll stay informed about our comprehensive array of products, ensuring that you can provide the best solutions to our clients. Join Global Payments and elevate your sales career as you contribute to helping over 3 million businesses thrive through cutting-edge payment technology!

Frequently Asked Questions (FAQs) for Inside Sales Relationship Manager Role at TSYS

What are the primary responsibilities of an Inside Sales Relationship Manager at Global Payments?

The Inside Sales Relationship Manager at Global Payments is responsible for selling merchant services to businesses. This involves activities such as pricing, signing up clients, conducting presentations, managing accounts, and identifying upselling opportunities from inbound customer inquiries. The role also requires maintaining client records and preparing reports for management.