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Quality Assurance Manager/Lead Test Engineer

Turning Point Global Solutions is seeking a highly skilled and experienced Quality Assurance Manager/Lead Test Engineer to join our team. The QA Manager/Lead Test Engineer will be responsible for ensuring the quality of our software products and services through effective planning, coordination, and execution of testing activities. The ideal candidate will have a strong background in both manual and automated testing methodologies, and excellent leadership and communication skills. The successful candidate will focus on managing the QA function within the project and lead a team of QA engineers or testers who are responsible for designing, implementing, and executing test cases, and identifying and reporting defects. This position is required to work closely with other stakeholders, such as developers, product managers, and project managers, to ensure alignment on quality objectives and resolve any quality-related issues that may arise during the software development process. 


Details:

•Specialty: Government IT Support Services 

Location: On-site at TurningPoint’s Rockville, MD office 

•Salary: commensurate with Experience, Skills, and Education

 

TurningPoint offers a robust benefits package that includes health, dental, and vision benefits - 100% towards the employee and 80% towards the employee’s immediate dependent’s standard coverage paid by TurningPoint, a retirement plan with an employer match program, life, AD&D, and disability coverage, and various voluntary benefits. 


Responsibility:

       Lead the creation of detailed test cases covering various scenarios and conditions to ensure thorough testing coverage.

       Manage the execution of manual testing activities, including functional testing, regression testing, integration testing, and user acceptance testing.

       Oversee and streamline the design, development, and maintenance of automated test scripts and frameworks.

       Help the QA team in executing the full software testing life cycle.

       Perform SQL development to support testing activities.

       Develop and implement comprehensive test plans and strategies based on project requirements and specifications.

       Coordinate with cross-functional teams, including developers, business analysts, and project managers, to ensure alignment on quality objectives.

       Track and prioritize defects found during testing using defect tracking tools and drive to timely resolution.

       Generate test reports to communicate testing progress, results, and issues to stakeholders.

       Provide guidance, mentorship, and training to team members on testing best practices, tools, and techniques.

 

Required Skills and Qualifications:

       Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

       8+ years of experience in software quality assurance and testing roles.

       Experience with Agile and DevOps practices and methodologies.

       Strong knowledge of manual testing methodologies, tools, and best practices.

       Hands-on experience with test automation tools and frameworks, such as Selenium and Test Rail.

       Experience with Selenium Test automation, and scripting in Java and Cucumber framework.

       Hands-on experience using Postman for API testing.

       Hands-on experience using Apache JMeter with Selenium for Performance testing.

       Hands-on experience using JIRA or other tools as the defect and task-tracking tool.

       Proficiency in programming languages commonly used in test automation, such as Java, Python, or JavaScript.

       Strong leadership and communication skills, with the ability to effectively collaborate with cross-functional teams.

       Proven track record of delivering high-quality software products and services on time and within budget.

 

Education:

       Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field


Preferred Skills/Certifications:

       Testing in the healthcare IT domain

       Relevant certifications, such as ISTQB Certified Tester, Agile Tester, or similar, are a plus.


U.S. Residency Requirement

 •      Must have lived in the United States at least three (3) out of the last five (5) years.

       Must be able to pass background investigations and obtain Public Trust clearance.


About the Company:

Turning Point Global Solutions (TurningPoint) is a fast-growing system integration, information technology services company that caters to federal, state, and local government and commercial clients. We specialize in full lifecycle system integration and software engineering services involving digital transformation and solution engineering in healthcare IT and telecom business verticals. Our services include software development, software integration, business process outsourcing, and professional services. Founded in 2002, TurningPoint prides itself in a heritage of innovation and strong professional services capabilities, enabling it to provide a full suite of mission-critical solutions in a timely and cost-effective manner. TurningPoint processes are independently appraised at CMMI Maturity Level 5 for Development.

 

All qualified applicants are considered for employment without discrimination due to race, gender, religion, age, marital status, national origin, disability, sexual orientation, or any other characteristic protected by federal, state, or local law. This policy extends to all aspects of employment with TurningPoint, including, but not limited to, recruitment, hiring decisions, assignment, advancement, compensation, benefits, retention, and termination.


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What You Should Know About Quality Assurance Manager/Lead Test Engineer, Turning Point Global Solutions

Are you a talented and experienced Quality Assurance Manager/Lead Test Engineer looking to make a difference? Join Turning Point Global Solutions in Rockville, MD, where your expertise will help ensure the top quality of our software products and services! In this role, you'll be at the helm of our QA function, guiding a fantastic team of QA engineers and testers as they design, implement, and execute test cases. Your leadership will be crucial as you coordinate testing activities, manage defect tracking, and communicate with cross-functional teams, including developers and project managers. With your strong background in both manual and automated testing, you'll help the team navigate the full software testing life cycle, while developing comprehensive test plans that align with project requirements. We value your skills in test automation tools like Selenium and your understanding of Agile methodologies. Plus, our vibrant company culture emphasizes collaboration and innovation, perfectly suited for someone like you! As part of the TurningPoint family, you'll enjoy a robust benefits package and the opportunity to contribute to exciting projects in government IT support services. If you're ready to lead our QA team and ensure high-quality software delivery, we want to hear from you!

Frequently Asked Questions (FAQs) for Quality Assurance Manager/Lead Test Engineer Role at Turning Point Global Solutions
What are the primary responsibilities of a Quality Assurance Manager at Turning Point Global Solutions?

As a Quality Assurance Manager/Lead Test Engineer at Turning Point Global Solutions, your primary responsibilities will include leading the QA function, managing the creation and execution of test cases, overseeing manual and automated testing activities, and coordinating with cross-functional teams to align on quality objectives. You will also track defects, develop test plans, and mentor team members in testing best practices.

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What experience is required for the Quality Assurance Manager role at Turning Point Global Solutions?

To be considered for the Quality Assurance Manager/Lead Test Engineer position at Turning Point Global Solutions, candidates should have a Bachelor’s or Master’s degree in Computer Science or a related field, along with at least 8 years of experience in software quality assurance and testing. Familiarity with Agile and DevOps methodologies, as well as experience with test automation tools like Selenium, is crucial for success.

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How does Turning Point Global Solutions support its QA team?

Turning Point Global Solutions is committed to supporting its QA team by providing a collaborative work environment where team members can thrive. The company offers comprehensive training, mentorship, and access to advanced testing tools to enhance employees' skills and ensure they stay at the forefront of testing methodologies.

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What types of testing methodologies should a Quality Assurance Manager be familiar with at Turning Point Global Solutions?

As a Quality Assurance Manager/Lead Test Engineer at Turning Point Global Solutions, you should be well-versed in various testing methodologies, including manual testing, functional testing, regression testing, integration testing, user acceptance testing, and automated testing techniques. Experience with performance testing using tools like Apache JMeter is also beneficial.

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What certifications are preferred for the Quality Assurance Manager position at Turning Point Global Solutions?

While not mandatory, certifications like ISTQB Certified Tester or Agile Tester are preferred for the Quality Assurance Manager/Lead Test Engineer role at Turning Point Global Solutions. These certifications demonstrate a candidate's commitment to the field and enhance their expertise in testing best practices.

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Common Interview Questions for Quality Assurance Manager/Lead Test Engineer
Can you describe your experience with test automation tools as a Quality Assurance Manager?

When answering this question, provide specific examples of test automation tools you have used, such as Selenium or Test Rail. Highlight projects where you led the implementation of automated testing frameworks and discuss the impact on testing efficiency and quality.

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How do you prioritize tasks and manage deadlines while leading a QA team?

Discuss your organizational skills and tools you use to prioritize tasks, such as agile methodologies and sprint planning. Emphasize the importance of communication with your team to adapt to changing priorities while ensuring high-quality deliverables.

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What strategies do you employ to mentor and guide your QA team effectively?

Share your approach to mentorship, including regular check-ins, knowledge sharing sessions, and encouraging team members to pursue professional development. Show how you foster a supportive environment that encourages learning and growth.

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Can you give an example of a challenging defect you encountered and how you resolved it?

When responding, provide a specific example of a defect that was particularly challenging to resolve. Include the steps you took to identify and fix it, and explain how you communicated with stakeholders throughout the process.

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How do you ensure that your team is aligned with project quality objectives?

Discuss your communication strategies, such as regular team meetings and updates, to align the QA team with project goals. Highlight your collaboration with other teams, like developers and project managers, to ensure a unified approach to quality.

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What is your approach to stakeholder communication during the testing process?

Explain how you keep stakeholders informed of testing progress, potential risks, and quality issues. Discuss your use of test reports and meetings to convey key information and foster transparency throughout the project.

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What experience do you have with performance testing and its importance?

Detail your experience with performance testing tools, such as Apache JMeter, and explain why performance testing is crucial. Discuss how it impacts user experience and software quality, and provide an example of how you conducted performance testing in a past project.

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How do you stay current with industry trends and advancements in QA?

Mention specific resources you utilize to stay informed, such as industry blogs, webinars, and professional groups. Highlight your commitment to learning and adapting new technologies and methodologies to enhance your team's effectiveness.

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Can you explain your experience working with Agile and DevOps methodologies?

Discuss your practical experience using Agile and DevOps practices in QA. Provide examples of how you adapted your testing strategy to fit within Agile sprints and collaborated with development teams in a DevOps environment.

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What key metrics do you track to measure the effectiveness of QA efforts?

Identify specific metrics you use to evaluate QA efforts, such as defect density, test coverage, and resolution time. Explain how these metrics help inform your decisions and improve testing processes.

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DATE POSTED
January 13, 2025

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