Job details

HR Advisor (Claryville Location)

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Job Details:

MUST SIT AT CLARYVILLE

Summary:
The primary purpose of this position is to provide process and transactional support for HR systems & processes, including support for all users through the resolution of cases (using Service Now technology), chat and phone support.  This position is expected to be a first point of contact with handling all support calls routing to the People Operations team, and other tasks as required to resolve first level support requests.
This role will be responsible for assisting with a large volume of data entry and review related to team member business processes, including hires, terminations, salary adjustments, and other confidential items.  This position will also monitor various HR inboxes and respond or escalate to the appropriate team, including COE, HR Strategic Partners, or Leadership
Essential Duties and Responsibilities
Support – 100%

Receives and provides basic navigation support for routine correspondence following established procedures (such as address changes, application support, background check corrections and employee self-service support)
Review and update of key business processes and general master data components
Collaboration with the People Operations team to achieve faster support service level agreements that ensure department key performance indicators are met

Requirements:
Education:
Bachelors degree or equivalent combination of education and experience
Experience:
2+ years relevant customer support role and past data entry experience

Computer Skills:
Intermediate computer skills including generating simple letters, spreadsheets and/or graphics for personal business use or creating simple queries and simply formatted data output.  Must be proficient in Microsoft Excel, Word, and Power point.
Understanding of HR systems and processes is a plus.
Communication Skills:
Ability to interact with and communicate to a broad range of end users providing excellent support. Requires excellent communication skills, both verbal and written

Special Skills:
Must possess excellent customer service, basic analytical and trouble-shooting skills, planning and organizational skills. Must be detail-oriented and work well in a team environment.  Must be able to work in a fast-paced environment.  Must be able to multi-task when applicable.  Strong interpersonal skills, particularly as it relates to working effectively with others and building successful relationships throughout the organization.  Excellent judgement and proven ability to analyze issues quickly & take appropriate action under limited time constraints.  Perseveres to locate necessary data quickly to support customer resolution; Consistently delivers high-quality, timely work resulting in highly satisfied customers; Passion for learning; Familiarity with SAP/HR and Workday not required but highly valued; and team player.

Supervisory:
No.
Travel:
No travel

Relocation Assistance Eligible:

Work Shift:

1ST SHIFT (United States of America)

Pay Range/Rate:

$15.38 - $28.85

Incentives:

Annual Incentive Plan:

Long-Term Incentive Plan:

Any listed amounts represent the base pay range. Additional compensation may be available for this position based on various factors such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonuses. Pay is just one part of Tyson’s total compensation package.

Tyson will develop an offer based on a candidate's or team member’s relevant skills and capabilities, the market data for the role described in this requisition, internal equity, and other information relevant to the candidate and role.

Hourly Applicants ONLY -You must complete the task after submitting your application to provide additional information to be considered for employment.

Tyson is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will be considered without regard to race, national origin, color, religion, age, genetics, sex, sexual orientation, gender identity, disability or veteran status.

CCPA Notice. If you are a California resident, and would like to learn more about what categories of personal information we collect when you apply for this job, and how we may use that information, please read our CCPA Job Applicant Notice at Collection, click here.

Average salary estimate

$45900 / YEARLY (est.)

min

max

$32000K

$59800K

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What You Should Know About HR Advisor (Claryville Location), Tyson Foods

Are you ready to take the next step in your HR career with Tyson Foods as an HR Advisor at our Claryville location? In this stimulating role, you'll become a vital part of our People Operations team, providing essential process and transactional support for HR systems. Your day-to-day responsibilities will encompass handling support inquiries via Service Now, chats, and phone calls, ensuring that our user queries are resolved efficiently. As the first point of contact for employees, your contribution will significantly enhance our overall HR service experience. You'll also be diving into data entry tasks related to hires, terminations, and salary adjustments—keeping a close eye on confidentiality and detail. If you thrive in a fast-paced environment and have a knack for multi-tasking, this is the place for you! Additionally, you’ll collaborate with other team members to meet our performance goals and continuously improve our HR processes. We’re looking for someone with at least 2 years in a customer support role, excellent communication skills, and a grasp of HR systems. Bring your passion for learning and your strong interpersonal skills to Tyson, and together, we’ll ensure that our teams operate smoothly and effectively. Join us in making a difference at Tyson Foods—we can't wait to see what you bring to our family!

Frequently Asked Questions (FAQs) for HR Advisor (Claryville Location) Role at Tyson Foods

What are the responsibilities of an HR Advisor at Tyson Foods?

The HR Advisor at Tyson Foods takes charge of providing essential support in HR systems and processes. This includes handling inquiries through various channels, performing data entry for business processes like hires and terminations, and ensuring that all support calls are addressed promptly. You will also collaborate with the People Operations team to improve service delivery and meet key performance indicators, making your role critical in fostering a positive employee experience.