Assistant·e CRM 1st parties channels

As an Assistant·e CRM 1st Parties Channels at Ubisoft, you will be responsible for deploying global CRM campaigns for various games on platforms such as PlayStation, Xbox, and Nintendo. You’ll collaborate with CRM Operations Specialists to plan, test, and document successful campaigns, providing strategic feedback and insights. Your role will also involve researching industry trends and competitor campaigns to continually optimize your strategies.

To apply for the Assistant·e CRM 1st Parties Channels internship at Ubisoft, you should currently be a student in marketing, communication, journalism, or a related field. Key attributes include a proactive attitude, strong problem-solving skills, and the ability to manage multiple projects under pressure. A passion for gaming and a desire to learn and grow your marketing skillset are also vital.

Ubisoft provides a fantastic hybrid working model for the Assistant·e CRM 1st Parties Channels internship, allowing you to enjoy flexibility in your work environment. The studio is equipped with impressive facilities, including a gym, saunas, and complimentary beverages and snacks, creating an enjoyable and accommodating atmosphere for creative individuals.

The internship as an Assistant·e CRM 1st Parties Channels at Ubisoft opens up numerous growth opportunities. You will experience a well-structured onboarding program designed to equip you with the knowledge and skills needed to succeed. Additionally, you’ll be working closely with industry professionals, giving you valuable insights and practical experiences that can help enhance your career within the gaming and marketing sectors.

As an Assistant·e CRM 1st Parties Channels intern at Ubisoft, you will develop a variety of skills including strategic planning, campaign deployment, industry research, and effectiveness analysis. You'll enhance your communication abilities and learn about CRM channels' best practices, all while fostering a strong understanding of how to manage marketing projects in a fast-paced environment.

In my view, CRM, or Customer Relationship Management, plays a pivotal role in marketing by helping companies manage interactions with current and potential customers. It’s essential for building long-lasting relationships, retaining customers, and enhancing customer satisfaction. Through effective CRM strategies, companies can tailor their communications and campaigns based on customer behavior and preferences.

In a previous role, I was tasked with managing several marketing campaigns simultaneously. I created a detailed project timeline outlining key deadlines and deliverables, allowing me to prioritize tasks effectively. By employing strong organizational skills and proactive communication with my team, we were able to complete all projects on time and to a high standard.

I make it a priority to stay informed on industry trends by following relevant blogs, attending webinars, and participating in online forums related to marketing and the gaming industry. Additionally, I regularly analyze competitor campaigns and collect data on their strategies, enabling me to propose innovative ideas based on my observations and learned insights.

I am familiar with several CRM tools such as Salesforce, HubSpot, and MailChimp, which are instrumental in deploying and managing campaigns. Each of these platforms offers unique features for tracking customer interactions, segmenting audiences, and analyzing the effectiveness of marketing strategies. I am eager to learn about any specific tools that Ubisoft may use.

If a campaign did not perform as expected, I would begin by conducting a thorough analysis of the results to determine what went wrong. I would look at various metrics, including engagement rates and feedback from our audience, to pinpoint specific areas for improvement. It’s important to learn from the data and adjust our strategy for future campaigns, ensuring continuous improvement.

I have a passionate interest in both gaming and marketing, and the Assistant·e CRM 1st Parties Channels position at Ubisoft is a perfect blend of both. I admire Ubisoft’s innovation in the gaming industry and the opportunity to contribute to global CRM strategies excites me. I’m eager to learn from such a talented team and make a meaningful impact on player engagement.

I believe that being detail-oriented, proactive, and adaptable are crucial qualities for this role. The nature of CRM requires someone who can effectively manage multiple tasks while paying attention to the fine details. Additionally, being open to feedback and willing to learn are essential traits that contribute to personal and professional growth in an internship.

I would implement a systematic review process, regularly checking and updating content across channels to ensure accuracy and relevancy. Creating a content calendar could also assist in planning updates and aligning with ongoing campaigns, ensuring that all information provided to customers is current and useful.

During school, I worked on a project where our team had to develop a marketing campaign for a local business. I suggested organizing an interactive social media challenge that engaged our target audience and generated buzz. By incorporating user-generated content, we increased the brand's visibility and interaction rates significantly, demonstrating the value of creative thinking in marketing.

To support CRM Operations Specialists effectively, I would focus on open communication to understand their needs and expectations. Being proactive in gathering necessary data and insights for campaigns is essential. I would also strive to maintain a flexible approach, adapting to any last-minute changes or requirements that may arise while managing multiple tasks.