Account Executive (Houston, TX)

As an Account Executive at ULTRA MOBILE, your primary responsibilities will include driving sales performance and managing retail relationships. You'll focus on increasing customer activations, conducting store visits, training retailer staff on our products and sales techniques, and maintaining visibility for Ultra and Mint Mobile brands. Additionally, you will develop business plans for your designated area and address any retailer or customer issues that arise.

To be successful as an Account Executive at ULTRA MOBILE, you should have a High School Diploma, with 2-5 years of wireless retail sales experience preferred. Bilingual skills (English/Spanish) are advantageous, and excellent verbal and written communication skills are essential. A valid driver's license and access to a vehicle are also required to manage field visits efficiently.

ULTRA MOBILE empowers its Account Executives by providing robust training and resources to help them achieve performance targets. This includes in-depth knowledge of products, sales techniques, and tools to resolve customer and retailer issues effectively. Regular feedback sessions and strategic planning meetings help ensure that you are equipped to succeed.

A typical day for an Account Executive at ULTRA MOBILE is dynamic and involves visiting various retailers, conducting training sessions, and promoting our brands. You will spend time building relationships with store personnel, implementing sales strategies, and reporting on store conditions and competitive data to the team, all while maintaining excitement for our service offerings and promotions.

Working as an Account Executive with ULTRA MOBILE comes with competitive salary and benefits, including health and disability insurance, 401(k) plans, and generous paid leave. You’ll also enjoy perks like daily lunches prepared by a chef, healthy snacks, and a great workplace culture that values inclusivity and personal growth.

When answering this question, focus on specifics. Describe the strategies you implemented, how you trained staff, and the resulting sales figures. Highlight your ability to analyze data and use it to enhance performance.

Discuss the importance of communication and trust. Provide examples of how you keep open lines of communication, offer support, and stay engaged with retailer staff to foster strong, lasting partnerships.

Explain your training techniques, emphasizing interactive methods such as hands-on demonstrations or role-playing scenarios. Highlight your focus on ensuring the staff feels confident in their knowledge of the products.

Share the tools you use to organize your schedule, such as CRM software or calendars. Discuss prioritizing tasks based on their potential impact on sales and ensuring regular follow-ups with retailers.

Illustrate your conflict resolution skills by sharing a specific instance where you addressed a retailer's concern effectively. Detail the steps you took, how you communicated, and the positive outcome that resulted.

Talk about your passion for building relationships and achieving sales goals. Share how you thrive on personal interactions and the satisfaction of helping retailers succeed while also meeting company objectives.

Discuss your dedication to continuous learning. Mention specific resources you use, such as product training sessions or updates from the company, highlighting your desire to stay informed and offer accurate information to retailers.

Provide a thorough account of a specific promotional campaign. Detail your role in strategizing, executing, and measuring success, and emphasize how you engaged with retailers to enhance their participation and sales.

Share the techniques you’ve found successful, such as consultative selling or needs-based selling. Discuss how these approaches help you build rapport with retailers and lead to increased sales.

Express your admiration for ULTRA MOBILE's culture, values, and commitment to innovation in the wireless industry. Mention how you resonate with their mission and how you see yourself contributing to their success.