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Grocery- Overnight Crew Chief - job 1 of 2

Overview

To stock merchandise on shelves and displays throughout the department in a careful, clean, neat and expedient manner; ensuring that all product is fresh, rotated and well stocked for our customers.

 

Pay for this position starts at $17.49 - $26.39 / hour.

Minimum Qualifications

1. Must be at least 18 years of age;2. Complete training in the grocery operation.3. Ability to prioritize work load.4. Must have a sense of urgency.5. Capable of following verbal directions.6. Must be able to read and write English adequately.7. Ability to speak, understand and follow English instructions.

8. Authorization to work in the U.S.

Responsibilities

The list of essential functions is not exhaustive and may be supplemented as necessary by the company.

1. Maintain security of the store overnight and keep accurate records (such as time-lock log, night crew purchase report, receiving paperwork/pallet control, and pieces count sheets).2. Commit to the “Golden Rule” and work with other associated to build a strong night crew team.3. Achieve the highest associate morale in the industry by working in a style that is Respectful, Supportive and Totally Team Oriented (RSTO).4. Ensure the preparation of the grocery department for the next day’s business; ordering to fill shelves, stocking neatly, pricing accurately, and cleaning up.5. Effectively control proper storage limiting shrink and damaged goods.6. Control and notify grocery manager of potential shrink problems (damaged or missing merchandise; check loads carefully when receiving), product availability problems, potential security problems, and refrigeration checks).7. Monitor cooler and display area temperatures to ensure product quality; report refrigeration failure immediately.8. Ensure company standards of safety, proper food handling practices, sanitation, and productivity are achieved.9. Practice the “Cleaner’s Creed” and proper sanitation procedures.10. Order, receive, and unload deliveries; store, price, date, rotate, and stock product and prepare product for display and sale.11. Keep all grocery products in display cases, coolers and freezers rotated in accordance with company policy and product code dates and always make use of the oldest products first (first in, first out).12. Ensure shelves are clean as they are restocked.13. Make sure that all shelves and displays are blocked and straightened.14. Minimize payroll expense (including overtime) by maintaining minimum piece count standards of 235 cases per night, per person.15. Ensure sales and work area are swept clean, orderly, and free from safety hazards; report hazards to management.16. Exercise proper safety practices when lifting or moving product or using equipment.17. Be sure to operate and clean department equipment and tools.

Secondary Job Functions:1. Clean and restock stock room.2. Properly dispose of trash.3. Clean behind store, and clean up spills.4. Notify management of associate theft, customer shoplifting, unauthorized mark downs or property defacement.5. Present favorable impression in dress, personal hygiene and business attitude.6. Successful completion of the passbook training within 60 days of entering the department.7. Other duties as assigned by management.

Job standards:

Be alert and cooperative to our customers needs while focusing on ensuring that all grocery shelves and displays are properly and efficiently stocked; ensure that productivity standards established by the company are achieved and maintained. (Stocking 235 cases per 8 hour shift).

Physical Demands: (per work day)

Be alert and cooperative to our customers needs while focusing on ensuring that all grocery shelves and displays are properly and efficiently stocked; ensure that productivity standards established by the company are achieved and maintained. (Stocking 235 cases per 8 hour shift).

Physical Demands: (per work day)

Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%

1. Standing: C surface type: tile/concrete2. Walking: F surface type: tile/concrete3. Sitting: O4. Carrying: F up to 50 lbs.5. Pushing: F up to 500 lbs.6. Lifting: F up to 50 lbs.7. Pulling: F up to 500 lbs.8. Climbing: O height: 8 ft9. Balancing: F10. Stooping: F11. Kneeling: F12. Crouching: F13. Bending: F14. Handling: F15. Fingering: F16. Feeling: F17. Crawling: F18. Reaching: C level: waist/overhead19 talking: F20. Seeing: C21. Hearing: C22. Smelling: O

Repetitive Action:

Continuous movement of entire body

Job Location: (place where work is performed)

Retail grocery location

Working Conditions: environment involved is

X inside x outside x cold heat wet/humidity

Safety Risk Factors:

Never (N) 0%Occasionally (O) 1-33%Frequently (F) 34-66%Continuously (C) 67-100%

1. O loud noise2. F twisting of back and neck3. O slippery floor surface4. O cluttered floor surface5. F hazardous equipment (mechanical moving parts)6. O contact with sharp objects7. O contact with skin irritant8. O toxic exposure (see material safety data sheet)9. O nuisance dust, fumes, sprays10. O hazardous cleaning solutions

Schedules:

X varied x day x evenings x weekends x holidays x overnightMachines, tools, equipment, etc.:

Pallets, pallet jacks, power jack, u-boats, transport dollies, pricing gun, case cutter, trash compactor, display dividers, approved cleaning supplies

 

Average salary estimate

$45676 / YEARLY (est.)
min
max
$36407K
$54945K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Grocery- Overnight Crew Chief, UNAVAILABLE

Join our fantastic team as a Grocery Overnight Crew Chief at our Westborough location! In this role, you’ll be at the heart of our operations, ensuring that shelves and displays are stocked with the freshest products while creating a welcoming shopping experience for our customers. As a Crew Chief, you’ll maintain the security of the store overnight and keep accurate records, which is a key part of the job. Your commitment to the 'Golden Rule' will help foster a positive work environment, allowing you to work collaboratively with your team. You’ll also ensure that the grocery department is prepared for the next day’s business, by carefully rotating products, stocking shelves, and maintaining cleanliness standards. We offer a competitive pay scale ranging from $17.49 to $26.39 per hour, along with opportunities for advancement. You'll need to be at least 18 years old and have completed training in grocery operations. If you thrive in a fast-paced environment and have a sense of urgency, this might just be the perfect fit for you. Bring your passion for teamwork and productivity to our grocery store, and take pride in making our store a shining example of what’s possible when we work together!

Frequently Asked Questions (FAQs) for Grocery- Overnight Crew Chief Role at UNAVAILABLE
What are the main responsibilities of a Grocery Overnight Crew Chief at the Westborough store?

As a Grocery Overnight Crew Chief in Westborough, your primary responsibility will be to stock merchandise on shelves and displays effectively while maintaining the security of the store overnight. You'll also be tasked with ensuring product freshness, rotating goods, and keeping accurate operational records, all while fostering a positive team environment.

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What qualifications are required for the Grocery Overnight Crew Chief position in Westborough?

To qualify for the Grocery Overnight Crew Chief position in Westborough, you need to be at least 18 years old and complete training in the grocery operation. Additional requirement includes the ability to prioritize your workload, follow verbal instructions, and communicate effectively in English.

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Is prior grocery experience necessary for the Grocery Overnight Crew Chief role in Westborough?

While prior grocery experience is beneficial, it is not strictly necessary for the Grocery Overnight Crew Chief role in Westborough. The most important aspects are your willingness to learn, your commitment to teamwork, and your ability to adapt in a fast-paced environment.

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What is the pay range for the Grocery Overnight Crew Chief at the Westborough store?

The pay for the Grocery Overnight Crew Chief at our Westborough location starts at $17.49 and can go up to $26.39 per hour, depending on experience and performance levels. We aim to offer competitive salaries that reflect the effort and dedication of our employees.

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What is the shift schedule for the Grocery Overnight Crew Chief in Westborough?

The Grocery Overnight Crew Chief in Westborough will work overnight shifts, which may include weekends and holidays. Flexibility is key, as the schedule can vary based on the store’s needs and operations.

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Common Interview Questions for Grocery- Overnight Crew Chief
How do you ensure product freshness and proper stock rotation as a Grocery Overnight Crew Chief?

To assure product freshness, I prioritize stock rotation by implementing the first in, first out (FIFO) method, ensuring that older products are placed at the front of shelves. Regularly checking expiration dates is also essential to maintaining quality.

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Can you describe your strategy for maintaining a safe and clean work environment?

My strategy includes adhering to safety protocols whenever lifting or moving products and keeping all areas clean and free of hazards. I regularly inspect the sales floor and stock areas to address any potential safety risks proactively.

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How do you motivate your team during busy overnight shifts?

I motivate my team by fostering a respectful and supportive environment, celebrating small wins, and maintaining open communication. Encouraging teamwork and camaraderie can significantly boost morale during these hectic hours.

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What approaches do you utilize for effective communication with your team?

I utilize clear and direct verbal instructions, supplemented with visual aids and regular check-ins to ensure everyone understands their tasks. Encouraging feedback is also crucial to effective communication.

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How do you handle potential shrink issues in the grocery department?

I tackle potential shrink issues by closely monitoring inventory levels and product displays, ensuring that all items are accounted for. Promptly reporting any discrepancies and analyzing trends also helps minimize shrink.

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What do you consider to be the most important aspect of leadership as a Crew Chief?

The most important aspect of leadership as a Crew Chief is leading by example. By demonstrating a strong work ethic and a positive attitude, I can inspire my team to follow suit and commit to high standards.

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How do you prioritize tasks when stock levels need urgent attention?

When stock levels require urgent attention, I assess the most immediate customer needs and prioritize those items first. I focus on maintaining efficiency while ensuring product quality remains high.

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Can you explain the importance of cleanliness in the grocery department?

Cleanliness is vital in the grocery department as it directly impacts customer satisfaction and food safety. A clean environment helps reduce the risk of contamination and encourages customers to return to the store.

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How do you ensure accurate pricing and product placement?

I ensure accurate pricing and product placement through diligent checks against inventories and pricing labels. Regular audits help maintain correct pricing, while strategic placement enhances visibility and accessibility for customers.

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What strategies do you use to manage stress during a busy shift?

To manage stress during a busy shift, I focus on time management and break down tasks into manageable parts. Remaining flexible and maintaining a positive mindset also helps me tackle challenges more effectively.

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DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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HQ LOCATION
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 21, 2025

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