Janitorial Project Manager - job 1 of 2

As a Janitorial Project Manager at Allied Universal, you'll oversee the daily janitorial operations at your assigned site, which includes managing staff through hiring, training, and performance evaluations. You'll ensure high-quality cleaning services, maintain effective communication with clients, and handle any issues that arise. Additional responsibilities include payroll management, scheduling, and ensuring that the team meets all operational and quality standards. Your role is vital in fostering strong relationships between your team and clients.

To qualify for the Janitorial Project Manager position at Allied Universal, you should have at least two years of management experience and some involvement in the janitorial industry. Bilingual skills in Spanish and English are a plus, and proficiency in Microsoft Office applications like Excel and Word is essential. Previous experience in a union environment is preferred but not a must. You must also be flexible with your schedule as this role entails different on-call times throughout the week.

At Allied Universal, employee development is a key focus, especially for roles like Janitorial Project Manager. The company provides ongoing training and resources to help you enhance your management and operational skills. You’ll have access to leadership training programs and mentorship opportunities to facilitate career advancement within the organization. This commitment to professional growth can play a pivotal role in your long-term success.

Yes! At Allied Universal, there are opportunities for both full-time and part-time positions in the Janitorial Project Manager role. Additionally, the nature of the job often requires flexibility, especially with different on-call schedules. This allows you to work in a way that best suits your personal life while still contributing significantly to the team's success.

Allied Universal provides generous benefits for Janitorial Project Managers, especially those in full-time roles. You can expect medical, dental, and vision coverage, life insurance, and retirement plans. They also offer employee assistance programs and exclusive perks, emphasizing their commitment to supporting employees both personally and professionally.

When responding to this question, highlight specific instances where you've successfully managed a janitorial or service team. Talk about your approach to training, conflict resolution, and team motivation while showcasing how these experiences have prepared you for the Janitorial Project Manager role.

To answer this, discuss the procedures you put in place to monitor the quality of work, such as regular inspections, feedback from clients, and employee performance reviews. Share examples where these methods contributed to improving service delivery.

This is your chance to show your problem-solving and interpersonal skills. Describe a specific conflict, your approach to resolving it—such as mediation or active listening—and the outcome. Use this opportunity to demonstrate your leadership abilities.

Discuss how you make communication a priority by regularly checking in with clients, soliciting feedback, and ensuring you address concerns promptly. Provide an example of how effective communication positively impacted a past project.

In your response, mention techniques you've used to boost morale, such as recognition programs, setting achievable goals, and providing career advancement opportunities. Provide specifics about how you reinforced teamwork and a positive work environment.

Prepare a concrete example of a process change you've implemented that enhanced efficiency or service quality. Explain your thought process, the steps taken, and the results achieved.

Demonstrate your understanding of safety protocols by discussing common regulations and how you ensure compliance within your team. Mention any training programs you've implemented to upskill staff on safety procedures.

Talk about your approach to crisis management, emphasizing the importance of remaining calm, assessing the situation, and taking immediate, appropriate actions. Share how you would keep clients informed during these situations.

Share your insights on necessary qualities such as strong communication skills, leadership, problem-solving capabilities, and a client-focused mindset. You might also discuss the importance of adaptability in this role.

Emphasize your admiration for Allied Universal’s commitment to excellence and employee growth. Discuss how your values align with the company’s vision and how you see yourself contributing to its success.