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Patient Registration Representative - job 1 of 5

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Overview

Founded in 1951 Mark Twain Medical Center is a 25-bed critical access hospital providing inpatient acute care outpatient services and emergency services including Speciality Care Centers and four community Medical Centers. Our Medical Staff represents a broad range of specialties that ensure access to high-quality medical care in a rural community.

One Community. One Mission. One California

Responsibilities

Employing excellent customer service skills the Patient Registration Representative is responsible for ensuring apositive patient experience throughout the registration process. In order to ensure appropriate reimbursement forservices rendered primary duties include:

a) Appropriate patient identification

b) Collecting accurate and thorough patient demographic data

c) Obtaining insurance information and verifying eligibility and benefits

d) Determining and collecting patient financial liability

e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance

The Patient Registration Representative adheres to the organizations policies and procedures for resolution of patient financial liability. Additionally the Patient Registration Representative is an information source for patients and families by explaining hospital policies patient financial responsibilities and Patient Rights and Responsibilities.

Qualifications

Minimum:

Minimum 1 year of experience working in a hospital Patient Registration department physician office setting healthcareinsurance company revenue cycle vendor and/or other revenue cycle related roles. 2 years preferred.
Applicable education and/or training can be used to balance a lack of experience. High School diploma GED or equivalent
Thorough understanding of insurance policies and procedures. Working knowledge of medical terminology.
Able to perform basic mathematics for payment calculation. Intermediate to advanced computer skills.

Preferred:

Knowledge of charity care programs as well as the various government and non-government programs preferred.

Average salary estimate

$47500 / YEARLY (est.)

min

max

$40000K

$55000K

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What You Should Know About Patient Registration Representative, UNAVAILABLE

If you're looking to join a dedicated team making a real impact in the San Andreas community, the Patient Registration Representative position at Mark Twain Medical Center is just for you! Founded in 1951, our critical access hospital prides itself on delivering high-quality inpatient and outpatient care, making every patient's experience as seamless as possible. In this key role, you'll be the friendly face that greets patients, ensuring that they feel welcomed and taken care of right from the start. With your excellent customer service abilities, you will collect and verify essential patient information, gather insurance details, and help determine financial liabilities. You’ll also be a vital resource for patients and their families, guiding them through hospital policies and addressing any questions they might have. Your expertise in medical terminology and insurance processes will play a crucial role in facilitating the registration process, while your compassion and professionalism will shine through every interaction. If you're excited about the opportunity to support our mission of providing accessible healthcare in a rural setting, we’d love to hear from you. Join us at Mark Twain Medical Center and be part of a caring community focused on excellence in healthcare!

Frequently Asked Questions (FAQs) for Patient Registration Representative Role at UNAVAILABLE

What responsibilities does a Patient Registration Representative at Mark Twain Medical Center have?

As a Patient Registration Representative at Mark Twain Medical Center, you will be responsible for providing a positive patient experience throughout the registration process. Your key duties include accurately collecting patient demographic data, verifying insurance eligibility and benefits, determining patient financial liability, and referring patients for financial counseling when necessary. You'll also serve as an information resource for patients and families, helping them understand hospital policies and patient rights.