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Registered Nurse - Case Management - job 1 of 3

Overview

ERP International is seeking full time Registered Nurse - Case Management in support of the 56th Medical Group at Luke AFB, AZ.  Apply online today and discover more about this exceptional employment opportunity.  www.erpinternational.com

 

Be the Best!  Join our team of exceptional health care professionals across the nation. Come discover the immense pride and job satisfaction ERP Employees experience in providing care for our Military Members, their Families and Retired Military Veterans!  ERP International is honored to have been named one of The Washington Post’s 2024 Top Workplaces!

* Excellent Compensation & Exceptional Comprehensive Benefits!* Paid Vacation, Paid Sick Time, Plus 11 Paid Federal Holidays! 

* Medical/Dental/Vision, STD/LTD/Life, Health Savings Account available, and more!* Annual CME Stipend and License/Certification Reimbursement!

* Matching 401K!

 

About ERP International, LLC: ERP is a nationally respected provider of health, science, and technology solutions supporting clients in the government and commercial sectors. We provide comprehensive enterprise information technology, strategic sourcing, and management solutions to DoD and federal civilian agencies in 40 states. Founded in 2006, ERP is headquartered in Laurel, MD and maintains satellite offices in Montgomery, AL and San Antonio, TX - plus project locations nationwide. ERP is an Equal Opportunity Employer - Disability and Veteran.

Responsibilities

Work Schedule:

Monday - Friday, 9 hours between 7:00am and 5:30pm, with a one hour lunch

Specific schedule is dependent upon the department

No weekends or holidays

 

Positon Summary: Provides case management, care coordination and discharge/disposition planning for inpatient and outpatient care settings. Assists service members and/or veterans, family members and caregivers with receiving the most appropriate options and services to meet their complex health care needs. This includes, but is not limited to, acute, chronic, multiple, complex, catastrophic, or life-threatening illnesses; combat stress, residuals of traumatic brain injury; community adjustment; addictions and other health problems. Coordinates care with multiple providers across all levels and sites of care. Addresses psychosocial, as well as nursing and medical needs of patients and their families/caregivers, through participation in multidisciplinary patient care management practice. Evaluates care and outcomes to ensure timely and appropriate provision of services.

 

Job Specific Details and Tasks: The duties include but are not limited to the following:

Assessment. Proactively identifies and evaluates patients and families for case management from a variety of sources such as discharge/disposition planning, referrals, the Medical Evaluation Board (MEB) process, the healthcare system, employers and facility staff. Conducts systematic, on-going, thorough collection of patient’s physical, emotional, psychological, social and medical status and information via direct patient contact and other relevant sources such as professional and non-professional caregivers, medical records, family/caregiver interviews.

 

Planning. Develops an appropriate patient-specific plan of care to include short and long term goals, objectives and actions. Coordinates, collaborates, and obtains approval of the plan among the patient, family/caregiver, primary provider and other members of the healthcare team.

 

Implementation: Guides the patient and family/care giver through the healthcare system, maximizing use of resources. Coordinates and executes the plan of care, optimizing access to appropriate services. Ensures necessary referrals are ordered by the appropriate discipline and coordinated. Serves as an advocate for, and ensures education is provided to, the patient and family/caregiver as required.

Promotes adherence to treatment plans for improved healthcare outcomes.

 

Coordination: Ensures coordination of care delivery processes, to include alternate healthcare settings and the home environment, for the purposes of enhancing the patient's health and wellness, safety, productivity, and quality of life, and for providing the most beneficial, cost-effective health care. Develops, utilizes and maintains a variety of military and community resources to optimize access to services and medical care. Ensures timely and appropriate provision of services.

Monitoring: Documents and updates the treatment plan as needed in accordance with existing DoD, AF, local facility and other agency guidelines. Maintains documentation and data collection in accordance with DoD, AF, local facility and other specified agency guidelines. Conducts and/or participates in program evaluation as directed.

 

Evaluation: Monitoring and evaluation may include, but is not limited to: patient’s adherence and response to the treatment plan; timeliness of patient and family/caregiver contact and follow-up; identification of variances, patterns or trends from established practice guidelines and/or standards; established outcome measurements; results of interventions, treatment delivery and timeliness of care;

and utilization of resources. Monitors and evaluates the facility’s case management program per DoD, AF and local policies and guidelines.

 

• Coordinates and participates in interdisciplinary team meetings, designated facility meetings, and Care Coordination meetings. Shares knowledge and experiences gained from own clinical nursing practice and education relevant to nursing and case management.

• Participates in the orientation and training of other staff. May serve on committees, work groups, and task forces at the facility.

• Must maintain a level of productivity and quality consistent with: complexity of the assignment; facility policies and guidelines; established principles, ethics and standards of practice of professional nursing; the Case Management Society of America (CMSA); American Accreditation Healthcare Commission/Utilization Review Accreditation Commission (URAC); CAMH; (AAAHC); Health Services Inspection (HSI); and other applicable DoD and Service specific guidance and policies.

• Must also comply with the Equal Employment Opportunity (EEO) Program, infection control and safety policies and procedures.

• Follows applicable local MTF/AF/DoD instructions, policies and guidelines. Completes medical record documentation and coding, and designated tracking logs and data reporting as required by local MTF/AF/DoD instructions, policies and guidance.

• Completes all required electronic medical record training, MTF-specific orientation and training programs, and AF/DoD mandated Case Management training.

 

Core Duties:• Participate in all phases of the Case Management Program (CMP) and ensure that the CMP meets established case management (CM) standards of care.• Provide nursing expertise about the CM process, including assessment, planning, implementation, coordination, and monitoring. Identify opportunities for CM and identify and integrate local CM processes.• Develop and implement local strategies using inpatient, outpatient, onsite and telephonic CM• Develop and implement tools to support case management, such as those used for patient identification and patient assessment, clinical practice guidelines, algorithms, CM software, and databases for community resources.• Integrate CM and utilization management (UM) and integrating nursing case management with social work case management.• Maintain liaison with appropriate community agencies and organizations. Accurately collect and document patient care data.• Develop treatment plans including preventive, therapeutic, rehabilitative, psychosocial, and clinical interventions to ensure continuity of care toward the goal of optimal wellness. • Establish mechanisms to ensure proper implementation of patient treatment plan and follow-up post discharge in ambulatory and community health care settings.• Provide appropriate health care instruction to patient and/or caregivers based on identified learning needs.

Qualifications

Minimum Qualifications:

* Education: Minimum ASN, BSN preferred for Case Management.

* Experience: A minimum of 3 years for ADN or 2 years for BSN full-time experience in clinical case management working with adults, children, families, seniors and groups.

* Licensure: Current, full, active, and unrestricted license to practice as a Registered Nurse, any state.

* Clinical Certification: Certified Case Manager by Commission for Case Management (CCM) or American Nurses Credentialing Center (ANCC) -OR- Certification Eligible with 3 years of experience for ADN or 2 years’ experience for BSN in full time clinical case management with children, families, seniors, or groups.

* Life Support Certification: Possess a current AHA or ARC BLS Healthcare Provider certification.

* Security: Must possess ability to pass a Government background check/security clearance.

* Additional Required Skills and Knowledge: 

• Must have the knowledge and skills to effectively apply the following core case management functions: a) Assessment: Identification of patients for case management; comprehensive collection of patient information and medical status; and continued evaluation of an established plan of care; b) Planning: Collaboration with the patient, family/caregiver, primary provider and other members of the health care team for developing an effective plan of care; c) Facilitation: Care coordination and communication among all involved parties; d) Advocacy: Support for the patient and family/caregivers to ensure identified education and appropriate, timely care is received.

• Must be knowledgeable in medical privacy and confidentiality (Health Insurance Portability and Accountability Act [HIPAA]); accreditation standards of Accreditation Association for Ambulatory Health Care (AAAHC) and The Joint Commission (TJC); and computer applications/software to include Microsoft Office programs, MS Outlook (e-mail), and internet familiarity is required.

• Must be skillful and tactful in communicating with people who may be physically or mentally ill, uncooperative, fearful, emotionally distraught, and occasionally dangerous.

• Must possess organization, problem-solving and communication skills to articulate medical requirements to patients, families/care givers, medical and non-medical staff in a professional and courteous way.

Average salary estimate

$70000 / YEARLY (est.)
min
max
$60000K
$80000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Registered Nurse - Case Management, UNAVAILABLE

Are you ready to make a significant impact in the lives of service members and their families? ERP International is on the lookout for an exceptional Registered Nurse - Case Management to join our dynamic team at Luke AFB, AZ. As a Registered Nurse specializing in case management, you will play a vital role in providing comprehensive care coordination and discharge planning for both inpatient and outpatient settings. Your expertise will help navigate the complex healthcare needs of military personnel and veterans, addressing everything from acute and chronic illnesses to psychological needs and community adjustments. Your day will typically run Monday to Friday, allowing for a balanced work-life relationship, while you make a real difference in a fulfilling environment. You will get the chance to collaborate with multidisciplinary teams, advocate for patients and families, and ensure the best possible health outcomes. ERP boasts an outstanding reputation, and we are proud to be recognized as one of The Washington Post’s 2024 Top Workplaces. This role offers excellent compensation, exceptional benefits, and a chance to put your skills to great use. You will find immense job satisfaction knowing you are helping those who served our country. If you have a passion for case management and a commitment to delivering high-quality, comprehensive care, we invite you to apply and become a part of our outstanding team at ERP International!

Frequently Asked Questions (FAQs) for Registered Nurse - Case Management Role at UNAVAILABLE
What responsibilities does a Registered Nurse - Case Management at ERP International have?

As a Registered Nurse - Case Management at ERP International, you will be responsible for providing case management, coordinating care, and planning discharge for patients. Your role includes assessing patients' needs, developing personalized care plans, and collaborating with healthcare teams for optimal service delivery. You'll essentially bridge gaps in care for military members and veterans, ensuring they receive seamless and appropriate services.

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What qualifications are required for the Registered Nurse - Case Management position at ERP International?

To be considered for the Registered Nurse - Case Management role at ERP International, candidates must hold at least an Associate's Degree in Nursing, though a BSN is preferred. A minimum of three years of full-time experience in clinical case management is necessary, alongside a current, active nursing license. Additionally, candidates should have Certification in Case Management or be eligible for it, complemented by an AHA or ARC BLS Healthcare Provider certification.

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What is the work schedule like for a Registered Nurse - Case Management at Luke AFB?

Registered Nurses in Case Management at ERP International typically work Monday to Friday with a schedule of nine hours between 7:00 AM and 5:30 PM. The specific schedule may vary depending on departmental needs, but you can expect a fulfilling work environment without the requirement for weekend or holiday shifts, allowing for a healthy work-life balance.

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How does ERP International support continuing education for Registered Nurses in Case Management?

ERP International is committed to professional development for Registered Nurses in Case Management. The company offers an annual CME stipend and covers costs for license and certification renewals. This dedication to growth ensures that you stay updated with the latest practices and enhances your career trajectory in the healthcare field.

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What makes working as a Registered Nurse - Case Management at ERP International fulfilling?

Working as a Registered Nurse - Case Management at ERP International is fulfilling because you have the opportunity to make a real impact on the lives of military members and veterans. You'll be a crucial part of their healthcare journey, ensuring they receive the right care and support. Coupled with the company’s recognition as one of the top workplaces and a commitment to employee satisfaction, you’ll find this role rewarding both personally and professionally.

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Common Interview Questions for Registered Nurse - Case Management
Can you describe your experience with case management in nursing?

In responding, emphasize your relevant experiences, mentioning specific examples where you assessed and planned for patient needs, collaborated with medical teams, and advocated for improved patient outcomes. Make sure to relate your experiences to how they align with the case management approach at ERP International.

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How do you handle difficult patients or families?

Describe your approach to communication and empathy. Share strategies that have worked for you in recognizing underlying issues, and how you De-escalated situations while providing support. Demonstrating your ability to maintain professionalism under pressure is key.

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What methodologies do you use for assessing patient needs?

Mention specific assessment tools, frameworks, or methodologies you employ to evaluate patient health statuses, including both physical and psychosocial aspects. Participation in multidisciplinary assessments is important, so be sure to highlight collaboration with other healthcare professionals.

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Can you provide an example of a care plan you developed?

Share a detailed story showcasing your approach to creating a patient-centered care plan, including how you identified needs, involved the patient and family, and set goals. Reflecting on patient outcomes post-implementation would add weight to your answer.

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How do you stay updated with current trends in case management?

Discuss your commitment to continuous learning, including any professional organizations you're a part of, relevant publications you read, or conferences you attend. Highlighting your certification efforts and online learning resources can also reflect your dedication.

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Describe a time you had to coordinate with multiple providers.

Illustrate your experiences in effectively managing communications among various providers. Focus on the challenges you faced, how you navigated them, and the successful outcomes of the coordination efforts.

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What is your understanding of patient confidentiality in case management?

It's essential to show a deep understanding of HIPAA regulations and the ethical considerations surrounding patient information. Provide examples of how you've implemented these confidentiality principles in your previous roles.

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How would you prioritize multiple patients with varying needs?

Discuss the strategies you use for prioritizing care with examples. Emphasize your decision-making process based on urgency and resource availability while keeping patient welfare at the forefront.

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How do you measure the success of your case management interventions?

Talk about the metrics or evaluations you use to assess the effectiveness of care plans, including follow-up surveys or health outcomes. Stress the importance of evaluating both patient feedback and clinical effectiveness.

Join Rise to see the full answer
Why do you want to work for ERP International as a Registered Nurse - Case Management?

Express your admiration for ERP International, referencing its reputation as a top workplace and commitment to veteran care. Relate your professional values and goals to the company’s mission to provide quality health services to the military community.

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