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Operations Associate - job 1 of 2

Company DescriptionUncommon Schools is a nonprofit network of high-performing public charter schools dedicated to providing an exceptional K-12 education in economically disadvantaged communities. Operating in Boston, Camden, New York City, Newark, and Rochester, we are committed to closing the college completion gap and preparing every student for college and beyond. Our students consistently exceed national benchmarks, reflecting our dedication to their success. With over 70% of our staff identifying as people of color, we exemplify diversity, equity, and inclusion. We invest deeply in our educators, offering weekly coaching, feedback, and professional development to ensure excellence in teaching and leadership. Join us to work hard, do good, and make a lasting difference!Job DescriptionThe Content Development team is charged with identifying, codifying, and disseminating best instructional and leadership practices throughout Uncommon. The Operations Associate role drives the planning, execution, and evolution of the operational work of the team. This involves managing the operations and communications for large-scale, cross-regional PDs, Working Groups, and network-wide retreats. In addition, this role will play a role in managing the Instructional Inspections program for all K-12 schools. This requires preparing and teeing up key regional and school leaders (RSIs, RSOs, Principals, DOOs), designing, managing, and executing communication plans. Having an understanding of how our schools operate is critical to ensure effective support and very strong customer service skills.Operations Management:• Lead the operational planning and execution for large scale, cross-regional leadership professional development• Lead key pieces of the planning and execution of the highest quality operations for complex, multi-day organizational wide retreats that drive learning and development at multiple levels within the organization.• Build and maintain project plans that ensure all tasks are completed effectively and efficiently including work streams such as facilitator support, venue/vendor management, cost-effective budgeting, organizing and disseminating materials (digital and print), communication, etc.• Iterate and improve operationalize systems to ensure the 80+ events/year are consistently operationally excellent so that facilitators and participants are 100% focused on instructional content.• Collect and analyze data on the efficacy of PD to determine how to improve operations and content for future years.• Proactively and independently engage in deep levels of reflection to ensure a high bar of excellence is consistently• Work cross-functionally with Instructional team members to strategically build, maintain, and improve the team systems• Engaging in “all hands” needs as team needs ariseInstructional Inspections:• Project manage all aspects of Instructional Inspections• Partner with instructional teams and CSOs to ensure the workstream is iterated and improved and accounts for the shifting needs of schools• Troubleshooting and supporting leaders as needs arrive• Serve as the team representativeVideography:• Manage relationships with external vendors• Managing the scheduling of filming for Working Group participants• Create and manage systems that maximize our instructional team members' effectiveness in videography processes, video clips, and editing• Maintain the budget for video production and ensure invoices are processed on a timely matterQualificationsEducation Requirements:• Bachelor's Degree requiredExperience Requirements:• 3-4 years of professional experience• 3+ years experience in leading high-quality events/workshops• 3+years experience in project management• Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) & Google WorkspaceTravel& Schedule:• 3 days in person in our central office• Travel is expected to school sites and other offices in NY, NJ, and MA.• Up to 30% travel outside of NYC/Newark.• Events and school visits may occur in buildings with limited elevator accessibility and sometimes require assistance with set-up, which may include lifting and moving items up to 15 pounds.Additional InformationOur people are what make us Uncommon. We offer competitive compensation and comprehensive benefits that support the personal health, wellness, and finances of our staff and their families. Our compensation philosophy values equity & fairness and attracting & retaining top talent.CompensationCompensation for this role is between $57,800 to $68,000.Starting pay is determined using various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools. If you meet all job description requirements you will likely receive an offer of $61,200.Benefits• 19 days of paid time off• 3 weeks of paid Winter and Summer org-wide holidays• Comprehensive Health, Dental, and Vision insurance plans• 403(b) retirement savings program + employer match• Paid leave of absence options (parental, medical, disability, etc.)• Mental health and counseling support + wellness benefits• Pre-tax flexible spending, dependent care, and health saving accounts• A detailed list of all benefits is located HERE.Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email recruitment@uncommonschools.org.Company DescriptionLorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris volutpat aliquet massa, sit amet aliquam sapien bibendum id. Ut porttitor convallis auctor. Aenean gravida nisi ut lacinia rutrum. Quisque laoreet fermentum metus. Donec convallis elementum est, rutrum luctus magna aliquet eu.Ut sit amet metus ipsum. Praesent enim magna, varius vehicula luctus quis, finibus nec nisi. Curabitur nec convallis dolor, ac sagittis est. Nulla feugiat metus est, sed euismod velit venenatis molestie.Job DescriptionLorem ipsum dolor sit amet, consectetur adipiscing elit. Mauris volutpat aliquet massa, sit amet aliquam sapien bibendum id. Ut porttitor convallis auctor. Aenean gravida nisi ut lacinia rutrum. Quisque laoreet fermentum metus. Donec convallis elementum est.

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What You Should Know About Operations Associate, Uncommon Schools

If you're passionate about education and have a knack for operations, Uncommon Schools is looking for an Operations Associate to join our vibrant team in White Plains, NY! As part of our driven Content Development team, you'll play a crucial role in optimizing our organizational operations, especially for professional development workshops and retreats. This position will empower you to manage the logistics for large-scale events that enrich the learning experience for our educators and students. You'll be collaborating with a diverse group of leaders to understand their needs, ensuring that every detail—from vendor relations to communication plans—is executed flawlessly. We're seeking someone with a bachelor's degree, 3-4 years of professional experience, and a passion for project management. You’ll be involved in data analysis to continuously improve our programs and drive excellence across our schools. If you thrive in a fast-paced environment and want to leave a mark on the education sector, this is your calling! Join us and work hard, do good, and make a lasting difference in the lives of our students!

Frequently Asked Questions (FAQs) for Operations Associate Role at Uncommon Schools
What are the primary responsibilities of an Operations Associate at Uncommon Schools?

As an Operations Associate at Uncommon Schools, you will be responsible for planning and executing professional development events and organizational retreats. You’ll manage logistics, from planning event details to analyzing data on efficacy, ensuring that our educators receive high-quality support and training throughout the process.

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What qualifications are necessary for the Operations Associate position at Uncommon Schools?

Candidates for the Operations Associate position should have a Bachelor's Degree and at least 3-4 years of professional experience, particularly in project management and event planning. Strong skills in Microsoft Office and Google Workspace, as well as excellent organizational and communication abilities, are essential for success in this role.

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What kind of working environment can an Operations Associate expect at Uncommon Schools?

An Operations Associate can expect a supportive and collaborative working environment at Uncommon Schools. We pride ourselves on diversity, equity, and inclusion, and we believe in investing in our staff through professional development opportunities, ensuring that everyone can thrive in their roles.

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How does the Operations Associate role contribute to the mission of Uncommon Schools?

The Operations Associate plays a vital role in advancing the mission of Uncommon Schools by ensuring that high-quality professional development is delivered seamlessly. By optimizing operations and providing exceptional support to educational leaders, this role directly impacts the quality of education our students receive.

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Can you describe the travel requirements for the Operations Associate at Uncommon Schools?

The Operations Associate position requires some travel to school sites and other offices in New York, New Jersey, and Massachusetts. Up to 30% outside travel is expected, and candidates should be prepared for some physical activities, such as lifting and moving materials during events.

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Common Interview Questions for Operations Associate
How do you prioritize tasks when planning multiple events as an Operations Associate?

When planning multiple events, I prioritize tasks by assessing deadlines and the impact of each task on the overall project timeline. I utilize tools like project management software to keep track of responsibilities and milestones, ensuring that nothing falls through the cracks while being adaptable to any changes that might arise.

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Can you give an example of how you improved an operational process in your previous job?

At my previous job, I noticed that our event communication processes were leading to confusion among attendees. I took the initiative to streamline the email communication system by creating a clear timeline and standardized templates, which significantly enhanced clarity and reduced last-minute inquiries.

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What strategies do you use to ensure effective collaboration with different departments?

To ensure effective collaboration with different departments, I utilize regular check-ins and update meetings. I promote open channels of communication, setting expectations early on, and establishing clear roles, which help in building trust and keeping everyone aligned across projects.

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How do you handle challenges that arise during large-scale events?

During large-scale events, I prepare for challenges by having contingency plans in place. If unexpected issues arise, I assess the situation calmly, communicate swiftly with team members, and implement the necessary adjustments to keep the event running smoothly.

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Describe your experience with data analysis in relation to operations.

In my previous roles, I've regularly analyzed data related to event participation and feedback post-events. This involved collecting surveys and KPIs, which I then used to identify trends and areas for improvement, subsequently informing changes to our operations to enhance future events.

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What methods do you use to manage budgets effectively?

I manage budgets by implementing detailed tracking systems and regularly reviewing expenditure against the budget. I also prioritize expenses based on strategic value and work to identify cost-saving opportunities wherever possible while ensuring quality is not compromised.

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How would you approach building relationships with external vendors?

Building strong relationships with external vendors starts with open communication and mutual respect. I prioritize understanding their capabilities and limitations, establishing clear expectations, and consistently providing feedback to ensure a successful partnership for all future events.

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What is your approach to maintaining motivation among teams during busy periods?

During busy periods, I emphasize the importance of teamwork and celebrate small wins to maintain motivation. I ensure that team members feel supported, providing them with resources and opportunities to share their successes, thus fostering a positive and productive environment.

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How do you ensure that you remain up-to-date with best practices in operations management?

I stay informed about best practices in operations management by attending industry conferences, participating in professional networks, and reading relevant publications. I also seek opportunities for continuous learning through online courses that enhance my operational skills.

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Why do you want to work as an Operations Associate at Uncommon Schools?

I believe in Uncommon Schools' mission to provide exceptional education to all students, especially in underserved communities. The Operations Associate role aligns perfectly with my skill set and passion for education, and I am excited about the opportunity to contribute to impactful initiatives that foster learning and growth.

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Founded in 1997, the Uncommon Schools is a charter school that is fully funded by the government and does not require entrance exams. This school offers different educational programs and academics. Uncommon Schools is located in New York.

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Full-time, on-site
DATE POSTED
April 21, 2025

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