Residential Service Plumber - Tampa, FL.

As a Residential Service Plumber at Unique Services, you will be responsible for repairing, servicing, and replacing residential plumbing systems, including water heaters, sewer mains, and performing drain cleaning and fresh water re-pipes. You will be expected to deliver excellent customer service while ensuring that all plumbing services meet our high standards.

To qualify for the Residential Service Plumber position at Unique Services, you will need at least two years of residential plumbing experience. Experience with water heater replacements is a plus. Additionally, we require a valid driver’s license with a good driving record, excellent customer service and communication skills, and a willingness to work flexible hours, including weekends when necessary.

Unique Services provides a comprehensive benefits package that includes various health insurance options starting as low as $5 per week, dental and vision insurance, 13 PTO days along with 8 paid holidays, and a 401(k) with company match. Additionally, we offer a company-paid life insurance policy, short-term and long-term disability options, and discounts with our partnered accounts.

Yes! Unique Services offers a sign-on bonus of up to $5000 based on your experience and performance during the interview. This bonus is designed to attract talented plumbers who are ready to bring their skills to our dedicated team.

Unique Services is committed to the professional growth of its employees. We offer comprehensive training opportunities through our in-house Learning & Development team, which covers technical skills, safety practices, sales training, leadership programs, and system training to set you up for success in your plumbing career.

When answering this question, highlight your past roles, projects you’ve worked on, and the skills you’ve developed. Mention specific plumbing systems or technologies you've handled and elaborate on your customer service experiences that showcase your communication skills.

Discuss your organizational skills and your approach to time management. Provide examples of how you've managed multiple tasks efficiently, focusing on how you assess urgency and communicate with clients regarding timelines.

Safety should always be a priority in plumbing. Share your knowledge of safety protocols, any certifications you've received, and how you implement best practices in your daily work routine to avoid injuries or accidents.

Demonstrate your customer service skills by explaining your approach to conflict resolution. Provide examples of how you’ve turned a dissatisfied customer into a satisfied client through active listening, empathy, and effective problem-solving.

Detail your familiarity with essential plumbing tools and equipment, showcasing any specialized tools you’ve used. Explain how different tools contribute to efficient and effective plumbing work, emphasizing your hands-on experience.

This question allows you to showcase your problem-solving ability. Describe the problem, your thought process, the steps you took to resolve it, and the final outcome, ensuring you highlight your technical skills and creativity.

Discuss the resources you use to keep your skills sharp, such as attending workshops, enrolling in courses, or participating in professional associations. Show your commitment to continual learning and adapting to industry advancements.

Express your thoughts on qualities such as attention to detail, customer service orientation, reliability, and technical proficiency. Provide examples of how you embody these qualities in your work.

If applicable, describe your hands-on experience with water heaters, detailing specific types of installations and any challenges you've overcome. Provide insights into your knowledge of safety measures and code compliance.

Share your short-term and long-term career aspirations. Discuss how working at Unique Services aligns with your goals, whether it's gaining expertise, advancing to supervisory roles, or expanding your skills in specialized plumbing services.