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Operations Assistant- Rhode Island - Bilingual Mandarin Required

UniUni insures all employees against accidental injuries occurring on the job in accordance with the Rhode Island Workers' Compensation Act. If you sustain an injury or illness arising out of or in the course of performing work for UniUni, you must report it within 30 days of the happening or manifestation of the work-related injury or illness. You must inform your supervisor immediately if you sustain a work-related injury or illness. For more information about workers' compensation benefits, including medical expenses and other benefits, please contact Human Resources.Who Are We?As Canada’s leading e-commerce delivery provider, UniUni is committed to growing a sustainable business for the communities it serves and enriching employee experience to propelling influential expansion in North America. With a people-driven mindset, UniUni was born in 2019 to ensure every industry loves e-commerce shipments.Why UniUni?We care about our people. At UniUni, we support our employees by valuing both lateral moves and vertical promotions. We know you are not only seeking a job but a career to pursue. A rewarding career at UniUni means doing what you love, and we build up your skills. We encourage passionate, motivated people to be part of our success story in making one of Canada’s best courier companies even better by applying online today.We are seeking a morning shift operation assistant that will be working in a morning shift from 6 am to 3 pm local time.Responsibilities• Supports the Operations Manager in team development and works with staff at other levels to ensure an efficient workflow and smooth communication to achieve the team's success.• Follows standard operating procedures established by management.• Receives, inspects, handles, and stocks inbound products.• Receives returns, counts and confirms quantities, determines the condition and completes paperwork.• Assigns delivery tasks to delivery drivers according to the volume of goods in the warehouse.• Shares knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities, and needs.• Interacts with customers and suppliers, answers questions, and resolves issues.• Tracks and reports on operational performance.• Maintains policy and procedure documents.• Optimizes operational processes and procedures for maximum efficiency while maintaining quality standards.• Assists with the implementation of new processes and procedures.Qualifications• Must obtain a valid US work visa.• Fluent in English; Mandarin is an asset.• Bachelor's degree required.• Ability to analyze and improve operational processes.• Strong people management and organizational skills.• Excellent communication skills, both written and verbal.• Strong problem-solving and time management skills.Benefits• 401(k)• Dental insurance• Health insurance• Paid time off• Parental leave• Tuition reimbursement• Vision insurance#J-18808-Ljbffr

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$29

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What You Should Know About Operations Assistant- Rhode Island - Bilingual Mandarin Required, UniUni Logistics

Are you ready to embark on a vibrant career journey with UniUni as an Operations Assistant? Located in charming Fox River Grove, IL, this role is perfect for someone bilingual in Mandarin and looking for an opportunity that supports personal and professional growth. As Canada’s leading e-commerce delivery provider, UniUni prides itself on creating a people-driven environment that values employee contributions. In this morning shift position from 6 AM to 3 PM, you will team up closely with the Operations Manager, fostering efficient workflow and smooth communication within our dedicated team. Your daily tasks will involve receiving, inspecting, and stocking inbound products, alongside handling returns with precision. You’ll wear several hats as you assign delivery tasks to drivers based on warehouse volume and interact with our valued customers to resolve inquiries. Your knack for process optimization will shine as you help implement new operational procedures, ensuring we maintain the highest quality standards. If you have a bachelor’s degree, excellent analytical, organizational, and communication skills, we want you on our team. Join us to not just have a job, but to build a rewarding career at UniUni, where we genuinely care about our employees and their future!

Frequently Asked Questions (FAQs) for Operations Assistant- Rhode Island - Bilingual Mandarin Required Role at UniUni Logistics
What are the responsibilities of the Operations Assistant at UniUni?

As an Operations Assistant at UniUni, your responsibilities will include supporting the Operations Manager in team development, managing the reception and handling of inbound products, overseeing the returns process, and assigning delivery tasks to drivers. Additionally, you will interact with customers and suppliers, track operational performance, and help optimize processes for maximum efficiency.

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What qualifications do I need to apply for the Operations Assistant position at UniUni?

To apply for the Operations Assistant role at UniUni, candidates must possess a valid US work visa and be fluent in English, with Mandarin skills considered an asset. Additionally, a bachelor's degree is required, along with strong analytical, communication, and problem-solving skills, to effectively manage operational processes.

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How does UniUni support career growth for Operations Assistants?

UniUni is committed to employee career development. As an Operations Assistant, you can expect opportunities for both lateral moves and vertical promotions within the company. The environment emphasizes skills enhancement and encourages employees to pursue their passion, making every day an opportunity for professional growth.

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What are the benefits of working as an Operations Assistant at UniUni?

When you join UniUni as an Operations Assistant, you’re not just getting a paycheck. You’ll enjoy extensive benefits including a 401(k), health, dental, and vision insurance, paid time off, parental leave, and tuition reimbursement. This structured benefits program reflects our commitment to employee wellbeing.

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What is the work schedule for the Operations Assistant role at UniUni?

The Operations Assistant position at UniUni operates on a morning shift from 6 AM to 3 PM local time. This schedule allows for a balanced work-life routine while contributing to the operational success of the company during peak hours.

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Common Interview Questions for Operations Assistant- Rhode Island - Bilingual Mandarin Required
Can you describe your experience with managing operational processes as an Operations Assistant?

When answering this question, highlight specific experiences where you streamlined processes, reduced waste, or improved efficiency. Explain the methods you used for analysis and improvement, and be prepared to provide concrete examples showing how your input positively impacted operational outcomes.

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How do you prioritize tasks in a fast-paced work environment?

In response to this question, narrate your strategy for time management. Discuss how you assess urgency versus importance and any tools or techniques you employ, such as task lists, prioritization matrices, or project management software, to ensure on-time completion of tasks.

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What steps would you take to handle an operational issue that affects delivery times?

Demonstrate your problem-solving skills by outlining a structured approach. Start by identifying the issue, gathering relevant data, communicating with impacted stakeholders, and proposing solutions. Share examples of similar situations you've successfully navigated in the past.

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How do you ensure effective communication within your team?

Address the importance of open communication, active listening, and regular check-ins. Share techniques you employ to foster transparent conversations, such as team meetings, progress updates, or collaborative platforms, that encourage sharing and feedback among team members.

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Describe a time you resolved a conflict with a coworker or customer.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Provide a specific scenario, detail your role in easing tensions or debates, and conclude with the successful resolution that improved relations or outcomes.

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What experience do you have with inventory management?

Discuss your familiarity with standard inventory management practices. Mention any software you're proficient in, methods for tracking stock levels, ensuring timely restocks, and how you maintained accuracy in record-keeping to avoid discrepancies.

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What motivates you to excel in an Operations Assistant role?

Reflect on the aspects of operations and team support that genuinely excite you. Share your passion for efficiency, process improvement, and collaborating in dynamic settings, emphasizing how these motivators drive your performance and commitment.

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How do you handle changes in operational procedures?

Illustrate your adaptability and positive attitude towards change. Describe specific instances where you embraced new procedures, learned quickly, and communicated changes to your team effectively to ensure smooth transitions while maintaining productivity.

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Can you give an example of a successful project you handled as part of your previous role?

Choose a project that showcases your skills relevant to the Operations Assistant position. Outline the project's goals, your contributions, and the measurable impacts it had on workflow or team efficiency, concluding with any lessons learned.

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Why do you want to work for UniUni as an Operations Assistant?

Convey your alignment with UniUni's values and mission, particularly their focus on employee growth and community involvement. Elaborate on your excitement about contributing to their vision and how your skills can help advance their operational success.

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Our Vision: Become the recognized leader and first choice for last mile delivery in North America. Our Mission: UniUni helps eCommerce companies thrive with innovative delivery model and cutting edge technology – as the most reliable, affordable,...

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Full-time, on-site
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December 14, 2024

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