APPLICATION SYSTEM ANALYST I

As an Application System Analyst I at the University of Maryland Medical System, your primary responsibilities include performing routine application analysis and design support, tracking daily operational issues, providing guidance to end users, and participating in applications testing. You'll also draft various forms of documentation, assist in project work, and engage in professional development programs to ensure continuous growth in your role.

To qualify for the Application System Analyst I at the University of Maryland Medical System, you need a bachelor’s degree in a health, science, or business field, or relevant professional experience. Additionally, experience in information applications, programming, or business analysis is preferred. IT certification related to the job function is a plus, as is experience in a customer service and problem-solving environment.

The Application System Analyst I at the University of Maryland Medical System is responsible for day-to-day tracking and follow-up on routine user issues. They analyze and assess customer needs, providing appropriate solutions, and identifying when to escalate more complex problems to ensure that user issues are resolved efficiently.

At the University of Maryland Medical System, Application System Analysts I are encouraged to attend and participate in various in-service and educational programs designed for professional development. These programs provide vital knowledge and skills that help employees grow in their roles and remain updated on the latest healthcare technology trends.

The compensation range for the Application System Analyst I position at the University of Maryland Medical System is between $28.97 and $60.54 per hour, depending on experience and qualifications. Additionally, UMMS offers a comprehensive benefits package that includes details available in the 2024-2025 UMMS Benefits Guide.

The interviewer may be looking for specific examples of your experience in application analysis or design. Discuss specific projects you've worked on, the methodologies you used, and how your contributions impacted the overall project or organization.

Explain your organizational strategies for prioritizing tasks. Use examples to highlight your time management skills and how you've successfully met deadlines in previous roles.

Mention specific tools or methodologies you've used, such as Agile, Scrum, or project management software. Be ready to explain how these have helped you manage projects effectively.

Share a detailed example, including the problem, your approach to analyzing the issue, and the steps you took to resolve it. Highlight your communication skills and how you ensured user satisfaction.

Discuss any specific resources, networks, or educational pathways you utilize to stay informed. Mention any relevant courses, certifications, or conferences that have contributed to your knowledge.

Provide examples of the types of documentation you've created (such as functional specifications, training manuals, or status reports) and the importance of these documents in your past projects.

Outline your strategies for training end users effectively. Mention any methods you've used to ensure understanding and retention of complex information.

Describe your testing methodology, including how you plan tests, gather feedback, and make adjustments based on results. Highlight any testing tools or frameworks you prefer.

Discuss the criteria you evaluate, such as user feedback, system performance, and alignment with organizational goals. Provide an example if possible.

Emphasize your passion for improving healthcare through technology, your alignment with UMMS's values, and what you hope to achieve in this role. Show genuine enthusiasm for contributing to the organization.