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Patient Care Technician II (PCT), Rapid Response, Full-time, Night Shift

Company Description

The University of Maryland Medical System is a 14-hospital system with academic, community and specialty medical services reaching every part of Maryland and beyond. UMMS is a national and regional referral center for trauma, cancer care, Neurocare, cardiac care, women’s and children’s health and physical rehabilitation. UMMS is the fourth largest private employer in the Baltimore metropolitan area and one of the top 20 employers in the state of Maryland. No organization will give you the clinical variety, the support, or the opportunities for professional growth that you’ll enjoy as a member of our team.

Job Description

General Summary

Under the direction of professional nursing staff, provides direct patient care. Takes vital signs, checks surgical dressings, aids patient’s with activities of daily living.  This role performs blood draws and collects specimen samples. Observes and collects data and communicates about the patient’s status in order to identify needs and provides needed care. Serves as a member of the interdisciplinary patient care services team.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by the person assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  1. Performs testing and manages the care of the patient based on results achieved and clinical findings.
  2. Records patient care along the continuum, including activities of daily living (ADLs): feeding, bathing, dressing, toileting and transferring.
  3. Completes, documents and reports patient vital signs (temperature, blood pressure, pulse, respiration, oxygen saturation and reported pain level).
  4. Assists in admission, transfer and discharge of patients.
  5. Participates in cost effective strategies to optimize patient outcomes.
  6. Promotes patient safety including fall prevention. Ensures the safety of the clinical environment for patients, visitors, and other staff members.
  7. Maintains order and appearance of patient rooms and work area. Maintains patient care supplies and linen.
  8. Provides post-mortem care.
  9. Collaborates with members of the health care team to carry out the plan of care, including reporting observed changes in patients’ condition.
  10. Ensure patient comfort relative to their pain status.
  11. Measures and documents patient urinary and stool output. Documents calorie count. Measures and documents patient weight.
  12. Assists with indwelling urinary catheter care. Applies, maintains and removes external urinary catheter devices. Performs bladder scans, measures post void residuals and documents. Inserts both intermittent and indwelling catheters, documenting volume output.
  13. Conducts blood glucose monitoring.
  14. Performs venipuncture for drawing blood samples and established IV access.
  15. Performs nasal swabs. 
  16. Gathers equipment required and initiates placement IV for the patient as directed by the registered nurse.
  17. Sets up and operates multiple lead EKG machines; attaches and removes EKG leads; runs a rhythm strip.
  18. Assists with enteral tube feedings via nasogastric or gastrostomy tubes, as supervised by licensed nurse.
  19. Performs chest physical/physio therapy, tracheal suctioning, tracheostomy care and incentive spirometry treatments as delegated and supervised by the responsible registered nurse 
  20. Assists with simple dressing changes, such as routine dressings to stage one and two wounds, surgical incisions, and peripheral IV sites after assessment by a Registered Nurse. Provides wound care to promote healing and maintain structural integrity of the skin. Performs skin care and hygiene and reports impaired skin integrity and/or wound impairment. Assists with appropriate strategies and/or treatment measures to provide wound care.
  21. Assists with collection of patient specimens for laboratory testing. Incorporates proper techniques for patient identification, method for collection of appropriate specimen(s) and documentation.
  22. Provides orthopedic/rehab device care: e.g. braces, splints, CPM.  Dons/doffs compression wraps/stockings.
  23. Precepts and mentors PCT Is, and other PCT IIs, managing completion of documentation. 
  24. Participates in hourly patient rounding in collaboration with the health care team.
  25. Responds to patient triggered alarms, including call light, chair alarm, bed alarm, tele-sitter alarm, etc.
  26. Complies with the The Joint Commission National Patient Safety Goals within scope of practice.
  27. Detects, reports, and acts to avoid or correct safety risks.  Reports adverse events and near misses to appropriate management authority. 
  28. Provides professional vigilance to assigned patients, including when assigned as a patient safety companion.
  29. Incorporates safe lifting techniques and body mechanics in daily practice.         
  30. Improves patient flow and prevents care delays.
  31. Performs other duties as assigned.

Qualifications

Education & Experience

  1. High school diploma or equivalent required.
  2. Current Maryland state certification as a Certified Nursing Assistant (CNA) or Geriatric Nursing Assistant (GNA) required.   
  3. Three years of ED or ICU experience required.
  4. Current Basic Life Support (BLS) certification required.

Knowledge, Skills and Abilities

  1. Able to effectively communicate using verbal and written skills. 
  2. Maintain interpersonal relationships and use teamwork skills to provide care along with other team members in a cohesive manner.
  3. Ability to organize work priorities, perform several duties simultaneously and function in stressful situations.
  4. Ability to learn and use computer systems
  5. Demonstrates proper technique and skills needed for obtaining accurate blood glucose results and documenting findings.
  6. Demonstrates the ability to perform delegated nursing tasks according to the age, culture, ethnicity, spirituality, and individual diagnostic needs of the persons served.
  7. Demonstrates knowledge, practice and accountability for skills or procedures that require aseptic technique.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Compensation

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Average salary estimate

$22285 / YEARLY (est.)
min
max
$18030K
$26540K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Patient Care Technician II (PCT), Rapid Response, Full-time, Night Shift, University of Maryland Medical System

If you're looking for a rewarding career in healthcare, the University of Maryland Medical System has an exciting opportunity for you as a Patient Care Technician II (PCT) in the Rapid Response team. Located in the vibrant city of Baltimore, MD, this full-time, night shift position is ideal for those who are passionate about providing top-notch patient care. As a PCT, you'll be working under the guidance of professional nursing staff, taking vital signs, assisting patients with daily living activities, and contributing to a compassionate environment that supports healing. Your day will involve performing blood draws, collecting specimen samples, and meticulously observing patients' conditions to ensure their needs are met. You'll collaborate with an interdisciplinary team, participate in enhancing patient safety, and even assist with discharge processes. Imagine being part of a team at one of Maryland's largest private employers, where your clinical knowledge will grow alongside your career. You'll have a direct impact on patient outcomes while enjoying the variety and support that comes with working at UMMS. Plus, with a focus on professional growth and opportunities for advancement, this role promises to be fulfilling both personally and professionally. Bring your dedication and compassion, and join a community that values healthcare excellence!

Frequently Asked Questions (FAQs) for Patient Care Technician II (PCT), Rapid Response, Full-time, Night Shift Role at University of Maryland Medical System
What are the primary responsibilities of a Patient Care Technician II at the University of Maryland Medical System?

As a Patient Care Technician II (PCT) at the University of Maryland Medical System, you are responsible for providing direct patient care under the supervision of nursing staff. Your duties include taking vital signs, aiding patients with daily living activities, performing blood draws, and monitoring patient conditions to ensure their needs are met effectively.

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What qualifications are required to become a Patient Care Technician II at UMMS?

To qualify for the Patient Care Technician II position at UMMS, candidates need a high school diploma or equivalent, current Maryland state certification as a CNA or GNA, three years of relevant experience (ED or ICU), and a current Basic Life Support (BLS) certification.

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How does the Patient Care Technician II role contribute to patient safety at UMMS?

The Patient Care Technician II contributes to patient safety by promoting practices such as fall prevention, maintaining a safe clinical environment, and complying with The Joint Commission National Patient Safety Goals. This role includes monitoring vital signs, responding to patient-triggered alarms, and advocating for patient needs.

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What type of professional growth opportunities can a Patient Care Technician II expect at UMMS?

As a Patient Care Technician II at the University of Maryland Medical System, you will have access to various professional growth opportunities, including mentoring PCT I positions, participating in ongoing training, and engaging in interdisciplinary collaboration, all of which can help pave the way for advancement in your healthcare career.

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What skills are essential for the Patient Care Technician II position at the University of Maryland Medical System?

Essential skills for the Patient Care Technician II role at UMMS include effective communication, teamwork, organization, stress management, and proficiency in computer systems. Additionally, you should possess the technical skills required for nursing tasks and demonstrate knowledge of aseptic techniques.

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Common Interview Questions for Patient Care Technician II (PCT), Rapid Response, Full-time, Night Shift
Tell us about your experience as a healthcare provider.

When answering this question, highlight your relevant experiences in patient care, focusing on tasks like taking vital signs, assisting with daily activities, or working in emergency settings. Be sure to mention how those experiences have prepared you for the Patient Care Technician II role.

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How do you handle stressful situations in a medical environment?

To effectively respond to this question, share specific examples where you've managed stress in a healthcare setting, perhaps by prioritizing tasks during busy shifts or utilizing effective communication with your team to ensure patient safety and care continuity.

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What do you believe are the most important skills for a Patient Care Technician?

In your response, emphasize skills like communication, empathy, teamwork, and technical proficiency in clinical tasks. Illustrate how these skills contribute to optimal patient care and enhance the overall hospital experience.

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How do you prioritize patient needs during a busy shift?

Explain your approach to prioritizing needs by assessing the urgency of tasks, utilizing teamwork, and making effective use of your time management skills. Include instances where your prioritization led to positive outcomes.

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Can you describe a situation where you had to deal with a difficult patient?

Provide a specific example of a challenging patient interaction, detailing how you approached the situation with empathy, patience, and effective communication. Highlight how you managed to resolve their concerns.

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What do you enjoy most about working in healthcare?

In your answer, express your passion for helping others and making a difference in patients' lives. Discuss how the Patient Care Technician II role aligns with your career goals and reflects your commitment to excellence in healthcare.

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How do you ensure patient privacy and confidentiality?

Discuss your understanding of patient confidentiality and privacy laws, and share specific examples of how you adhere to these principles by safeguarding patient information and being vigilant in your documentation practices.

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What experience do you have with patient monitoring technology?

Mention any hands-on experience you have with medical devices, like EKG machines or blood glucose monitors, and describe how you ensure accurate usage while maintaining patient comfort and safety.

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How would you react if you saw a colleague doing something unsafe for a patient?

Your response should convey your commitment to patient safety. Describe how you'd address the situation immediately, either by discussing it directly with the colleague or reporting it to a supervisor, emphasizing the importance of teamwork in maintaining safety.

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Why do you want to work at the University of Maryland Medical System?

Express how UMMS's reputation for quality care, commitment to professional growth, and its supportive community align with your career aspirations. Additionally, mention how you admire their values and approach to healthcare.

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We dedicate every day to providing a better state of care in Maryland. We are committed to strengthening the social fabric of our communities with high quality care centered on patients and their families, and our size and geographical reach all...

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DATE POSTED
March 20, 2025

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