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Director of Marketing & Communications - SEM Job at University of North Geor

Located in the fastest-growing region of the state, the University of North Georgia is a multi-campus university with an enrollment of nearly 20,000 students, making it one of the largest institutions in the University System of Georgia. UNG is focused on a mission of educational excellence, leadership development and community engagement opportunities that develop students into leaders for a diverse and global society. Through a variety of educational pathways that provide access and range from certificates and associate degrees to a professional doctoral program, UNG is responsive to regional education and economic development needs. Federally designated as a senior military college, one of the university's signature leadership programs is its 800-member Corps of Cadets on UNG's Dahlonega Campus.LocationDahlonegaJob SummaryThe Director of Marketing and Communications who will provide strategic and creative marketing and communications leadership for all aspects of undergraduate recruitment, cadet recruitment and graduate admissions. The Office of Strategic Enrollment Management comprises the offices of financial aid, scholarships, undergraduate admissions, undergraduate recruitment, and graduate admissions. As a member of the Enrollment Management senior leadership team, the director provides strategic communication direction to the VP and other senior leaders and assistance with media engagement.Responsibilities* Provide visionary and operational leadership in communication strategy for undergraduate recruitment, cadet recruitment, graduate recruitment and financial aid through initiatives that are contemporary, on brand message, relevant, and serve to provide greater visibility of the university to prospective students.* Design a strategic, goal based, data-driven marketing and communications plan in alignment with the vision of the university, and the Office of Strategic Enrollment Management. Drive the implementation of the plan across multiple channels, website, social media, and other digital platforms, collateral development, and advertising.* Conduct market and peer research, plan and execute efforts that deliver effective culturally relevant communication to prospective first-year and transfer students, their families, influencers such as school counselors and transfer advisors, and other stakeholders that elevate the UNG brand.* Leverage technology utilizing a variety of platforms and mediums including best practices in social media, web design/development integration, email, demand generations and others within higher education and preferably enrollment management with an eye to the future. Evaluate and assess the use of technology, both current, and new, to maximize and track prospective student engagement.* Cultivate data-driven, high-impact, and results-oriented marketing practices in order to enroll an increasingly high-achieving and diverse student body across academic disciplines.* Strengthen partnerships to develop multi-year messaging designed to generate a diverse undergraduate applicant pool, manage enrollment, and support students particularly through matriculation. Assist with pipeline development for first-generation, low-income, rural, and historically underrepresented groups, particularly Black/African American and Hispanic/Latinx. Establish metrics-oriented accountability through analytics to ensure continuous improvement of activities and alignment with enrollment goals.* Develop and maintain strategic partnerships with external vendors, including advertising agencies, digital marketing firms, photographers, and other third-party providers, in conjunction with the Vice President for Strategic Communications and Marketing to enhance marketing campaigns and outreach efforts. Ensure collaboration aligns with organizational goals, effectively manages budgets, leverages partner expertise, and optimizes resources to achieve enrollment targets and brand visibility.Knowledge, Skills, and Abilities* Deep understanding and appreciation of and commitment to the issues, needs, and values associated with enrollment at a large public research institution.* Exceptional written and oral communication skills and experience writing for multiple mediums.* Demonstrated ability to oversee the management of multiple complex projects and deliver them on-time and on-budget. This includes working with program budgets that are housed within the Office of Strategic Enrollment Management units.Required Qualifications* Bachelor Degree* Five plus years of progressively responsible higher education communications/marketing experience in an enrollment management environment or related experience.* Expertise in branding, social media, mobile marketing, marketing analytics, CMS Software, social listening software, market research, web design, SEO strategy, and search ads.* Depth of experience in multi-platform message development, data analysis, and strategic marketing and communications.* Demonstrated experience with customer relationship management systems (CRMs) for use in multi-channel marketing campaigns. Prior experience with Slate CRM is a strong plus.* Experience in leveraging new technologies to maximize student engagement.Preferred Qualifications* Master's degree in a related field preferredRequired Documents to Attach* Resume, Cover letter, and Transcripts* Contact information for three professional referencesUSG Core ValuesThe University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.Institutional ValuesThe University of North Georgia, a regional multi-campus institution and premier senior military college, provides a culture of academic excellence in a student-focused environment that includes quality education, service, research, and creativity. This is accomplished through broad access to comprehensive academic and co-curricular programs that develop students into leaders for a diverse and global society. The University of North Georgia is a University System of Georgia leadership institution and is The Military College of Georgia. More details on the UNG Mission, Values, Vision, and Culture can be found at https://ung.edu/about/mission-vision-values.phpConditions of EmploymentOffers of employment are contingent upon completion of a background investigation including a criminal background check demonstrating your eligibility for employment with the University of North Georgia, as determined by University of North Georgia in its sole discretion, confirmation of the credentials and employment history reflected in your application materials and, if applicable, a satisfactory credit check. Applicants may be subject to a pre-employment drug test.Equal Employment OpportunityThe University of North Georgia, a unit of the University System of Georgia, is an Affirmative Action/Equal Opportunity employer and does not discriminate on the basis of race, color, gender, sex or national origin, age, disability, religion, genetics or veteran status. Georgia is an open records state. Also, UNG is a federal contractor and desires priority referrals of protected veterans.Other InformationThis is a supervisory position.This position has financial responsibilities.This position will be required to drive.This role is considered a position of trust.This position does not require a purchasing card (P-Card).This position may travel 1% - 24% of the timeThis position does not require security clearance.Background Check* Position of Trust + Education
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What You Should Know About Director of Marketing & Communications - SEM Job at University of North Geor, University of North Georgia

If you're a dynamic marketing leader, the University of North Georgia has an exciting opportunity for you as the Director of Marketing & Communications. Located in Dahlonega, GA, and serving nearly 20,000 students, UNG is dedicated to creating leaders for a diverse and global society. In this pivotal role, you’ll be at the forefront of shaping strategic and creative marketing initiatives to attract a diverse range of students for undergraduate and graduate programs, including the esteemed Corps of Cadets. Your mission will be to design innovative communication strategies that elevate the university's visibility among prospective students and their families. This position requires a blend of visionary thinking and operational leadership, as you will collaborate with the Enrollment Management senior leadership team to implement a comprehensive marketing plan across digital platforms, traditional media, and community outreach. With a focus on data-driven decision-making, you’ll use technology effectively to engage with potential students and enhance the university’s brand. Strong partnerships will be key, as you work with agencies and vendors to amplify outreach efforts. Your extensive experience in higher education communications, social media strategy, and project management will be crucial in fostering an inclusive and high-achieving student body. If you’re ready to make an impact and help shape the future of UNG, we want to hear from you!

Frequently Asked Questions (FAQs) for Director of Marketing & Communications - SEM Job at University of North Geor Role at University of North Georgia
What are the responsibilities of the Director of Marketing & Communications at the University of North Georgia?

The Director of Marketing & Communications at the University of North Georgia is responsible for providing strategic leadership in marketing initiatives that enhance undergraduate and graduate recruitment efforts. This includes designing a comprehensive marketing and communications plan, utilizing various digital platforms, managing external vendor partnerships, and conducting market research to engage potential students effectively.

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What qualifications are required for the Director of Marketing & Communications position at UNG?

To qualify for the Director of Marketing & Communications role at the University of North Georgia, candidates must possess a Bachelor’s degree and at least five years of relevant higher education communications and marketing experience. An understanding of branding, social media, SEO strategy, and customer relationship management systems is also essential for success in this role.

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How does the Director of Marketing & Communications contribute to student engagement at UNG?

The Director of Marketing & Communications plays a crucial role in increasing student engagement at the University of North Georgia by developing culturally relevant communication strategies targeted at prospective students and their families. By leveraging technology and social media, this position aims to create an engaging online presence that resonates with diverse audiences.

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What kind of experience does the University of North Georgia prefer for this position?

While a Bachelor’s degree is required, the University of North Georgia prefers candidates with a Master’s degree in a related field. Candidates who have demonstrated experience in higher education marketing, particularly in enrollment management, along with strong project management skills, will stand out during the selection process.

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What impact does the Director of Marketing & Communications have on the University of North Georgia's branding?

The Director of Marketing & Communications significantly impacts the University of North Georgia's branding by crafting and executing strategic marketing initiatives that enhance the university's visibility and reputation. This role involves developing a multi-year messaging strategy aimed at attracting a diverse applicant pool and ensuring alignment with the university’s mission and values.

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Common Interview Questions for Director of Marketing & Communications - SEM Job at University of North Geor
What strategies would you implement as the Director of Marketing & Communications to improve student recruitment at UNG?

To improve student recruitment as the Director of Marketing & Communications, I would focus on developing targeted marketing campaigns that leverage insights from market research. Utilizing social media, personalized email marketing, and community engagement would help connect with potential students and their influencers effectively.

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Can you describe a successful marketing campaign you spearheaded in your previous roles?

I led a campaign that utilized a multichannel approach, including social media ads, webinars, and partnerships with local schools. By analyzing the campaign's performance through metrics and making necessary adjustments in real-time, we achieved a 25% increase in applications over the previous year.

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How do you measure the effectiveness of marketing campaigns for enrollment management?

Effectiveness is measured through key performance indicators such as application numbers, engagement rates on ads, and conversion rates from prospective to enrolled students. Utilizing analytics tools allows tracking these metrics to optimize future campaigns.

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What role does collaboration play in your approach to developing marketing strategies?

Collaboration is vital in developing effective marketing strategies. Working with various departments, external vendors, and stakeholders ensures that our messaging is cohesive and resonates with our target audience while aligning with the university’s goals.

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How do you stay current with trends in marketing technology and student engagement?

I regularly attend industry conferences, subscribe to relevant publications, and participate in professional networks. Staying active in discussions about emerging technologies and best practices allows me to bring innovative ideas to my marketing strategies.

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What experience do you have with digital marketing tools and techniques?

I have extensive experience using various digital marketing tools, including Google Analytics for tracking performance, CRM systems like Slate for student engagement, and CMS for website management. These tools help ensure campaigns are data-driven and optimized for success.

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How would you ensure that marketing communications are culturally relevant and accessible?

Ensuring cultural relevance requires ongoing research and engagement with diverse communities. I would implement focus groups and surveys, adapting our messaging based on feedback to make sure it resonates with various demographics while ensuring accessibility for all potential students.

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Describe a time when you had to manage a complex project on a tight deadline.

At my last position, I managed a recruiting campaign with a very short lead time due to changes in the admission cycle. By prioritizing tasks, delegating responsibilities effectively, and utilizing project management software, we successfully rolled out the campaign on time and achieved significant enrollment goals.

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How do you handle feedback or criticism regarding your marketing strategies?

I view feedback as an opportunity for growth. I actively seek input from colleagues and stakeholders and assess it to understand different perspectives. Constructive feedback helps refine strategies and ensures that we align more closely with our audience's needs.

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What unique perspectives can you bring to the Director of Marketing & Communications role at UNG?

My unique perspective stems from my diverse background in marketing across different educational institutions, combined with a strong focus on data-driven results. I bring creativity along with analytical thinking, ensuring strategies are not only innovative but also effective in reaching enrollment goals.

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Full-time, on-site
DATE POSTED
December 8, 2024

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