Customer Service Representative (Entry-Level)
UPS is hiring Customer Service Representatives to provide top-tier support to customers. This is a great entry-level position for individuals who enjoy helping others and are comfortable using communication tools.
As a Customer Service Representative, you will be responsible for answering customer inquiries via phone, email, and chat. You will assist customers with tracking shipments, resolving delivery issues, and providing general shipping information.
Strong communication and problem-solving skills are essential for this role. Basic computer proficiency is also required, but no prior experience is needed, as UPS provides comprehensive training. Flexible work schedules may be available, including remote positions in certain locations.
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At UPS, it takes innovative thinking, incredible technology and inspired collaboration to empower careers and commerce around the globe. And underneath all of it, we’re driven by the right approach—the values, purpose and mission that have defined...
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