Upwork, in collaboration with a leading American multinational technology company, is looking for a Spanish Speaking M365 Grace Period Support Specialist. This unique opportunity allows you to be at the forefront of Microsoft's products. If you have expertise in M365 products and a passion for innovation, we encourage you to apply.
About Upwork:
Upwork is the world's largest marketplace connecting businesses with independent talent across the globe. We are thrilled to support our client’s business products, a game-changing initiative that will define the future of technology.
About the Role:
The client is seeking skilled and experienced M365 Grace Period Support Specialist to support Spanish Speaking clients. The agent will proactively contact and provide solutions to customers who have M365 subscriptions currently in “Grace” period, which includes any of the following: the existing payment method is expired, declined by the bank. The freelancer will support the customer by assisting them to re-add their payment.
Are you ready to shape the future of technical excellence and customer success? We're looking for an exceptional person to join our dynamic team.
What should you have:
Device Specifications:
If you are selected to move forward you will need to complete the following steps with our onboarding team:
All your information will be kept confidential according to EEO guidelines.
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