Live Stream Team Assistant (U.S. Market)
Job Title: Live Stream Team Assistant (U.S. Market)
Employment Type: Part-Time | Remote
Schedule:3 livestreams per week: Wednesday, Thursday, and Sunday
Hours: 6:00 PM – 8:00 PM PST
Must be available from 5:30 PM PST for setup and backend checks
Start Date: May 2025
Compensation: Negotiable, based on experience and qualifications
About the Role
We’re looking for a reliable, tech-savvy Live Stream Assistant to support dynamic e-commerce livestreams targeted at the U.S. audience. This role is ideal for someone who’s detail-oriented, fast on their feet, and passionate about social media and real-time customer engagement.
Key Responsibilities
Interaction & Sentiment Management
Drive audience interaction by deploying pre-set and on-the-fly engagement prompts (e.g. cart nudges, flash deals, free shipping alerts) during livestreams
Monitor live chat to respond to viewer questions in real time (e.g. sizing, promotions)
Flag sensitive keywords, manage negative sentiment, and escalate critical issues to the U.S. operations team
Track and report recurring questions and feedback trends
Performance Tracking
Log essential livestream metrics: peak viewership, top-performing products, and engagement rates
Content & Script Support
Create and refine high-conversion scripts for common chat prompts (e.g. welcome messages, styling tips, checkout reminders)
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