Clinic Director

As the Clinic Director at Rebound, your main responsibilities will include overseeing daily clinical operations, following established policies and procedures, implementing new programming and processes, and promoting exemplary customer service. You will also handle urgent situations that arise and ensure that the clinic's services meet the highest standards. Additionally, you'll participate in facility maintenance and work to enhance community involvement through outreach and support initiatives.

To qualify for the Clinic Director position at Rebound, candidates must possess a valid Oregon PT license or be immediately eligible for licensure. Previous managerial experience is preferred, alongside experience working with a diverse patient population. Understanding how to treat various ages and diagnoses is essential, as is the ability to cultivate positive relationships with medical referral resources and the community to ensure compassionate patient care.

Rebound offers a comprehensive benefits package for the Clinic Director position, including medical, dental, and vision coverage, life insurance, and both short-term and long-term disability benefits. Additional perks include paid time off, six paid holidays, a sabbatical leave, continuing education opportunities, mentorship, and more. Moreover, there's support for relocation, education reimbursement, and a sign-on bonus available with a commitment!

Rebound is committed to supporting professional development for Clinic Directors through access to leadership training, management resources, and mentorship programs. The clinic promotes continuous growth, providing multiple opportunities for advancement, specialization, and collaboration with local and national organizations, ensuring that you stay at the forefront of clinical best practices while enhancing your leadership skills.

The work culture for a Clinic Director at Rebound is dynamic, collaborative, and supportive. We prioritize patient care and outcomes, focusing on a fun and energetic clinic environment. With state-of-the-art equipment and a team that works together to share knowledge and promote well-being, you’ll feel empowered and motivated in your role. Plus, with flexible schedules, you can find the perfect balance to enjoy the beautiful outdoors that Central Oregon offers!

In handling an urgent situation as a Clinic Director, I would first assess the situation promptly and gather the necessary information. It's vital to remain calm and composed, setting a clear plan of action to resolve the issue efficiently. I would delegate responsibilities to team members to execute the plan while ensuring that patient safety and care remains our top priority. Communication with staff and patients during this time is key to maintaining trust and confidence.

To enhance community outreach as a Clinic Director, I would implement strategies that involve active engagement with local organizations and health fairs. Collaborating on community health initiatives or providing free workshops and consultations can help raise awareness about our clinic services. Building partnerships with local schools and sports teams, along with participating in community events, can also strengthen our establishment within the community.

My leadership style as a Clinic Director is collaborative and supportive. I believe in empowering my team by fostering an environment where each member feels valued and encouraged to contribute their ideas. I prioritize open communication and constructive feedback, which allows for open dialogue and teamwork focused on achieving our clinical goals and providing exceptional patient care.

I approach professional development for my team by first assessing their individual strengths and interests. I would create personalized development plans that incorporate staff feedback and career goals. Regular training sessions, access to mentorship programs, and creating opportunities for specialization all contribute to a culture of continuous growth and skill acquisition, ensuring that our team remains engaged and equipped to serve our patient population effectively.

To ensure exemplary customer service in the clinic, I would establish clear standards for patient interactions and conduct regular training sessions for staff. Encouraging proactive communication, promptly addressing patient concerns, and regularly soliciting feedback are integral aspects of providing top-tier service. Creating a patient-centered environment, where every team member understands their role in care delivery, contributes significantly to exceptional patient experiences.

Managing conflicts within my team requires addressing issues promptly and effectively. I would initiate a private discussion with the involved parties to understand each perspective and facilitate open communication. Encouraging team members to express their concerns while fostering a collaborative atmosphere is crucial. Emphasizing resolution and cooperation over blame helps to strengthen relationships and move us toward a common goal.

Financial management plays a significant role in my responsibilities as a Clinic Director. I would oversee budget planning and ensure that clinic operations align with financial goals. Monitoring expenses, evaluating profit margins, and managing resources efficiently are critical to maintaining a sustainable operation. Additionally, I would work to identify funding opportunities and optimize revenue cycles to support clinic growth.

To stay current with industry trends relevant to clinic operations, I regularly engage in professional development activities, such as attending workshops, seminars, and conferences. I also subscribe to reputable healthcare journals and networks, allowing me to learn about best practices and innovations in clinic management. Additionally, networking with other healthcare professionals aids in sharing insights and experiences that benefit our clinic's operations.

Implementing a new clinical program involves extensive planning. I would start by conducting thorough research to understand the program’s objectives and needs. Collaborating with team members to gather input and addressing potential challenges fosters buy-in and engagement. Once the program is set, I would focus on a structured rollout, including comprehensive training and resource allocation, while closely monitoring its impact and making adjustments as necessary.

I want to work as a Clinic Director at Rebound because I am drawn to the organization's commitment to patient care and community involvement. The focus on professional development and the supportive work culture resonate with my values as a leader. Additionally, living in Central Oregon and being part of a team that prioritizes both employee wellness and exceptional patient outcomes aligns perfectly with my career aspirations.