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Product Manager

Are you a proactive and skilled Product Manager with a knack for UX design? We're in search of someone like you to join our team. As an integral part of our organisation, you'll thrive in a fast-paced environment where speed and quality of output reign supreme.

In this role, you'll play a pivotal role as an individual contributor, leveraging your expertise in UX design to drive meaningful product enhancements and improvements. Your focus won't be on months of research and user testing, but rather on delivering results that directly impact our customers. You'll be joining a forward-thinking organisation committed to agile development practices, where continuous updates and enhancements are the norm.

Your primary objective will be to ensure our product maintains its competitive edge by providing a seamless and user-friendly experience. This means iterating quickly, and staying ahead of the curve in a rapidly evolving landscape across Australia and North America.

If you're ready to roll up your sleeves and make an immediate impact, then we want to hear from you. Join us and be part of a team dedicated to delivering excellence, one release at a time.

Responsibilities

  1. Collaborate with the Head of Product to define product features, improvements, and roadmap.
  2. Prioritise product features and enhancements based on market requirements, customer feedback, and business objectives.
  3. Work closely with cross-functional teams to deliver high-quality product increments on time at a high cadence. 
  4. Translate business requirements into user stories, workflows, wireframes, and prototypes.
  5. Gather insights to continuously improve product feature utilisation, usability, and user satisfaction.
  6. Monitor and analyse key product metrics to identify areas for improvement and optimisation – reducing friction, keystrokes, and driving feature adoption.

Requirements

  1. Proven experience as a Product Manager, preferably in a B2B or B2C SaaS.
  2. Strong understanding of UX design principles and methodologies.
  3. Proficiency in wireframing and prototyping tools such as Sketch, Figma, or Adobe XD.
  4. Excellent communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams.
  5. Strong analytical and problem-solving abilities.
  6. Experience working in an Agile/Scrum environment. 
  7. A passion for creating innovative and user-centric digital experiences.

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Mathew Cagney
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Average salary estimate

$100000 / YEARLY (est.)
min
max
$80000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager, ShiftCare

Are you a proactive and skilled Product Manager with a knack for UX design? We're in search of someone like you to join our team. As an integral part of our organization, you'll thrive in a fast-paced environment where speed and quality take center stage. In this role, you will be more than just a cog in the machine; you will leverage your UX design expertise to drive meaningful product enhancements. Unlike some roles that require endless research and user testing, here, your focus will be on delivering impactful results that make a difference for our customers. Our forward-thinking organization is committed to agile development practices, ensuring that continuous updates and improvements are part of our daily routine. Your main objective as our Product Manager will be to keep our product competitive by providing a seamless, user-friendly experience. This means quick iterations and a sharp focus on evolving trends across Australia and North America. If you're prepared to roll up your sleeves and make an immediate impact, we want to hear from you! Join us in a mission that's all about delivering excellence, one release at a time.

Frequently Asked Questions (FAQs) for Product Manager Role at ShiftCare
What are the responsibilities of a Product Manager at our company?

As a Product Manager at our company, you will collaborate with the Head of Product to define product features, improvements, and the overall roadmap. Your role will involve prioritizing product enhancements based on market requirements and customer feedback, ensuring timely delivery of high-quality increments, and translating business requirements into user stories and workflows. Additionally, you will monitor key product metrics and gather insights to improve user satisfaction.

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What qualifications do I need to be a Product Manager with you?

To excel as a Product Manager with us, you should have proven experience in a similar role, ideally within B2B or B2C SaaS environments. A strong understanding of UX design principles, proficiency in wireframing and prototyping tools like Sketch or Figma, and excellent communication skills are essential. Your analytical skills and ability to work within an Agile/Scrum framework will also be instrumental in your success.

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How important is UX design experience for the Product Manager position?

UX design experience is crucial for the Product Manager position at our company. You'll be leveraging your knowledge of UX principles to drive product enhancements that are not just functional but also user-centric. Your ability to transform insights into actionable improvements will be key to delivering exceptional digital experiences that resonate with our customers.

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What is the work culture like for a Product Manager in your company?

The work culture for a Product Manager in our organization is dynamic and supportive. We embrace agile development practices and value collaboration across cross-functional teams. You'll have the freedom to iterate quickly and make decisions that drive the product forward. We're all about innovation, and you'll find a team that's committed to delivering excellence while allowing you to have a direct impact on the product and user experience.

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What tools will I be using as a Product Manager at your company?

As a Product Manager at our company, you will frequently use wireframing and prototyping tools such as Sketch, Figma, or Adobe XD to create user stories and workflows. Additionally, you’ll rely on analytical tools to monitor and assess product metrics that highlight areas for improvement and optimize usability and feature adoption.

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Common Interview Questions for Product Manager
Can you describe your experience with UX design as a Product Manager?

In your response, provide specific examples of how you've applied UX design principles in your previous roles. Discuss tools you've used for wireframing or prototyping and share outcomes that improved user satisfaction.

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How do you prioritize product features and enhancements?

Explain your methodology for prioritizing product features, such as using customer feedback, market trends, and business objectives. Include any frameworks or tools you've leveraged in your previous work.

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Describe a time you faced a significant challenge in product management.

Use the STAR method (Situation, Task, Action, Result) to describe the challenge. Focus on how you addressed it, the skills you employed, and what you learned from the experience.

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What do you believe is the most important metric for measuring product success?

Discuss a specific metric that aligns with the products you've managed, and explain why it's significant. Connect it to user experience and business outcomes.

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What techniques do you use to gather user feedback?

Share various methods, such as surveys, interviews, or usability testing that you've successfully implemented to gather insights from users. Highlight how you've translated this feedback into actionable product improvements.

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How do you handle disagreements with team members during product development?

Emphasize your conflict resolution skills, including your ability to listen actively, find common ground, and focus on the product goals. Provide an example of a past situation where you effectively resolved a disagreement.

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What role do you think a Product Manager plays in an Agile environment?

Describe your understanding of the Product Manager's role within Agile teams. Focus on the balance between stakeholder communication, user advocacy, and team collaboration to ensure delivery of valuable increments.

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How do you approach market research for a new product feature?

Discuss the steps you take in conducting market research, such as analyzing competitors, and customer needs, and exploring industry trends. Highlight your analytical skills and how findings influence product decisions.

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Can you tell us about a successful product launch you've led?

Share a detailed account of a successful product launch, including your role, the strategies you employed, and the outcomes achieved. Highlight any collaborations with cross-functional teams that contributed to the launch's success.

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What strategies do you use to ensure your product stays competitive?

Discuss ongoing practices such as user feedback loops, market analysis, and iterative design processes to keep your product aligned with market demands. Emphasize your proactive approach to innovation and problem-solving.

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DATE POSTED
March 15, 2025

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