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Licensed Optical Sales Associate Youngstown, OH #10944 & Niles 55656

WE ARE HIRING !!! Licensed Optician (Floater) JCP OPTICAL YOUNGSTOWN/Niles, Ohio

Our heritage in eye care spans more than 100 years. In 1885, opticians William Wall and Charles Ochs opened their first eyeglass store and manufacturing facility in Philadelphia, PA. Their reputation for fine eyewear and superior eye care grew, and Wall & Ochs was soon synonymous with exceptional quality and great value.

In the early 1970’s, Wall & Ochs became U.S. Vision in response to a growing reputation for quality and the customer base that came with it. Today, we have more than 350 locations located in JCPenney, Meijer, Boscov’s and AAFES.

What you’ll do:

The successful Optical Sales Manager delivers excellence and leads by example to ensure a professional and positive experience for all patients, customers, colleagues, and business partners. They supervise, coach, and develop optical staff to the next level and oversee:

What we need:

  • Experienced Optician preferred
  • Sales ability to Connect with customers, Uncover their needs, Recommend items based on their needs and Educate the customer on their purchases as outlined in our CURE selling model
  • Polished and professional communication and customer-centric service skills
  • Experience with POS, computer and timekeeping systems, and Microsoft office
  • Capable of working with and servicing and interacting with diverse people
  • Self-motivation, action-oriented, and a creative problem solver open to feedback and learning
  • Reliability and punctuality in attendance to keep store hours and coverage in the store
  • Flexibility for scheduling, and able to work weekends, select holidays, as well as special sales events
  • Ability to meet the physical needs of the job and multi-task in a busy work environment

US Vision is an Equal Opportunity Employer. We value diversity and an inclusive, accessible workplace. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at US Vision are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, sexual orientation, gender identity and/or expression, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

US Vision is a Drug-Free work environment. We participate in the E-Verify program.

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)

Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

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What You Should Know About Licensed Optical Sales Associate Youngstown, OH #10944 & Niles 55656, U.S .Vision

Are you ready to take your optical skills to the next level? Join us as a Licensed Optical Sales Associate at JCP Optical in Youngstown and Niles, Ohio! We’re seeking passionate team members who want to make a real difference in customers' lives through exceptional eye care. With over a century of experience, our company has established a reputation for delivering top-notch eyewear and outstanding service. As a Licensed Optical Sales Associate, you’ll enjoy a dynamic work environment where you’ll coach and supervise your colleagues, ensuring a professional and positive experience for all. Your primary responsibilities will include engaging with customers to understand their needs and providing tailored recommendations, driving sales while managing expenses, and collaborating to achieve both individual and store goals. We're looking for someone experienced, particularly with a strong sales background and the ability to communicate effectively and professionally with a diverse clientele. Flexibility is key, as you'll need to adapt your schedule to include weekends and special events. In return, we offer a comprehensive benefits package, including health care, retirement plans, and paid time off. Come be part of a company that values diversity, fosters inclusivity, and prioritizes a positive workplace! We can’t wait to hear from you!

Frequently Asked Questions (FAQs) for Licensed Optical Sales Associate Youngstown, OH #10944 & Niles 55656 Role at U.S .Vision
What responsibilities does the Licensed Optical Sales Associate at JCP Optical in Youngstown and Niles have?

As a Licensed Optical Sales Associate at JCP Optical in Youngstown and Niles, your responsibilities include providing stellar customer service, supervising and training optical staff, driving sales, managing expenses, and ensuring operational excellence. You will engage with customers to assess their eyewear needs and offer personalized recommendations, all while promoting an upbeat and collaborative atmosphere.

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What qualifications are needed for the Licensed Optical Sales Associate position at JCP Optical?

To qualify for the Licensed Optical Sales Associate position at JCP Optical, candidates should ideally have experience as an optician, strong sales skills, and proficiency in using computer systems, including POS and Microsoft Office. Excellent communication skills and a customer-centric approach are crucial, along with flexibility in scheduling and the ability to work in a fast-paced environment.

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How can I stand out as a candidate for the Licensed Optical Sales Associate role at JCP Optical?

Standing out as a candidate for the Licensed Optical Sales Associate role at JCP Optical involves demonstrating your passion for customer service and your sales acumen. Share specific examples of how you've successfully connected with customers in the past, provided tailored solutions, and fostered a positive experience. Show your enthusiasm for working in a team-oriented environment and your willingness to learn and adapt.

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What kind of training is provided for the Licensed Optical Sales Associate at JCP Optical?

JCP Optical offers robust training for Licensed Optical Sales Associates to ensure you are equipped with the skills needed to succeed. Training includes everything from sales techniques aligned with our CURE selling model to operational procedures and customer service excellence. You'll also receive mentorship from experienced supervisors to help you develop your talents further.

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What does the work schedule look like for a Licensed Optical Sales Associate at JCP Optical?

The work schedule for a Licensed Optical Sales Associate at JCP Optical typically includes working weekends and select holidays. Flexibility is essential, especially during busy seasons or special sales events. This dynamic work schedule provides a great opportunity to engage with a diverse customer base throughout the year.

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Common Interview Questions for Licensed Optical Sales Associate Youngstown, OH #10944 & Niles 55656
What experiences do you have that qualify you for the Licensed Optical Sales Associate position?

When answering this question, focus on specific experiences in optical or retail sales that highlight your skills in customer interaction, your ability to assess client needs, and any relevant certifications or training in optics. Discuss your passion for providing excellent customer service, and share examples of how you met sales goals in previous roles.

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How would you handle a difficult customer in the optical department?

A great response to this question would involve illustrating your approach to customer service. Highlight your skills in active listening, empathy, and problem-solving. Explain how you would remain calm, acknowledge the customer’s concerns, and work collaboratively to find a resolution that satisfies their needs while adhering to company policies.

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Can you explain the CURE selling model and how you would apply it?

Be prepared to outline the nodes of the CURE selling model: Connect, Uncover, Recommend, and Educate. Discuss how you would connect with a customer by greeting them warmly, uncover their specific eyewear needs by asking targeted questions, recommend products based on their needs, and educate them about their options to ensure they make informed decisions.

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What strategies would you employ to increase sales at JCP Optical?

When asked about sales strategies, discuss your enthusiasm for engaging customers, your ability to create promotions or display products effectively, and your commitment to follow-up on customer leads. Mention using data analytics to understand sales patterns and tailor promotions accordingly.

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How do you prioritize your tasks in a busy environment like a retail optical store?

Showcase your organizational skills by discussing how you assess tasks based on urgency and importance. Talk about methods you employ, such as creating to-do lists or utilizing digital tools to keep track of customer orders and inventory, ensuring that you meet both customer service expectations and operational needs.

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Describe your experience with POS and computer systems in an optical setting.

When discussing your experience with POS systems, share specific systems you've worked with and any technical troubleshooting skills you've developed. If applicable, mention how your experience translates to efficiency in processing transactions and managing inventory.

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What do you believe sets JCP Optical apart from competitors in the eyewear market?

In your answer, reflect on factors such as JCP Optical's long heritage in eye care, commitment to quality service, or the extensive product variety available. Highlight how understanding the company’s values will allow you to effectively convey those aspects to customers.

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How do you keep updated with industry trends in eyewear and optical health?

Mention sources such as industry publications, online webinars, and professional associations you follow to stay informed. Talk about how you apply this knowledge to provide the best solutions for customers and how you would bring new ideas to JCP Optical.

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What is your approach to teamwork and collaboration with other associates?

Emphasize your belief in open communication, willingness to help out colleagues, and your proactive nature in fostering a positive team atmosphere. Use examples from past experiences showing successful teamwork that led to improved performance or customer satisfaction.

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Why do you want to work at JCP Optical as a Licensed Optical Sales Associate?

Express your passion for optometry and customer service, sharing how your values align with those of JCP Optical. Describe what excites you about the company’s commitment to quality eyewear and exceptional service, and how you envision contributing to the team.

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U.S. Vision, located in Glendora, New Jersey, is a manufacturer and distributor of prescription glasses and optical lenses.

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Full-time, on-site
DATE POSTED
December 20, 2024

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