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Business Development Manager

We are hiring for a highly ambitious and hungry Business Development Manager to join our rapidly growing hospitality reservation platform business Now Book It in Canada!

Now Book It – World's most potent hospitality reservation platform. Manage reservations, create seamless guest experiences that drive repeat visits and boost revenue with a simple-to-use platform – designed for the hospitality industry.

Now Book It is the market-leading online reservation, event and gift card system for the Hospitality industry, designed to give business owners greater control over their venues, bookings and online presence. We're a rapidly growing international company that believes in serving our client's best interests with a product that truly makes a difference in the world of hospitality. We show the same dedication to looking after our team and creating a fun, enjoyable, and motivating place to be!

Draw on your previous experience selling to restaurants and bars or use your well-honed relationship-building skills to maintain our business connections, generate new sales and create new long-term relationships with prospective clients. Working across Canada, you will have strong relationships within the hospitality sector, a passion for the industry, and love the fact that what you are selling is making the hospitality world a better place.

The successful Business Development Manager will have a strong record of success in sales and new business development, ideally within the SaaS, Hospitality Software, or Enterprise Software sales arena, with a proven track record of achieving strong sales growth whilst achieving key objectives with an expanding market presence and in turn revenue growth.

Here is a little window into our company: Now Book It is a leading technology company revolutionizing the hospitality industry with innovative solutions for reservations, table management, and customer engagement. As a key player in the Australian market, Now Book It is committed to enhancing the dining experience through cutting-edge technology and seamless customer service. At Now Book It, we are passionate about helping restaurateurs succeed. Having been in the industry for the past 21 years, we’ve supported over 11,000+ venues in managing guest bookings, leveraging reservation data, and marketing their businesses across Australia and New Zealand. It all started with a vision for a revolutionary booking system that benefits restaurateurs.

Now Book It was acquired by Valsoft Corp and now operates under the Aspire Software portfolio. Aspire Software, the operational arm of Valsoft Corp, operates and manages Valsoft’s global portfolio of wholly owned software companies, providing mission-critical solutions across multiple verticals. By implementing industry best practices, Aspire delivers a time-sensitive integration process, and the operation of a decentralized model has allowed it to become a hub for creating rapid growth by reinvesting in its portfolio.

Our motto is ‘Built by People in Hospitality for People in Hospitality!’

Why Join Now Book It?

  • Be at the forefront of AI innovation in the hospitality industry
  • Collaborate with a passionate and forward-thinking team
  • Enjoy a competitive salary and performance-based incentives
  • Work in a supportive and dynamic environment that fosters professional growth

The successful candidate will be based anywhere within commutable distance of our office in Saint-Laurent, Montreal, working in a hybrid work model!

What your day will look like:

  • Target, identify and approach prospective restaurant customers within an assigned territory, with the aim of selling Now Book It
  • Nurture and build upon existing relationships with top and elite restaurants to serve as a trusted adviser to your market’s client base
  • Provide high-quality, data-driven in-person and online demos of Now Book It products that are customized for each partner to determine solution needs
  • Drive revenue by connecting with restaurateurs and building opportunities that will make all parties more successful
  • Educate operators about trends in the industry and offer rare insights
  • Challenge customers to think differently about their business
  • Generate business and strategic plans to define your selling strategies and tactics
  • Strategically overcome objections and competition
  • Consistently overachieve monthly and quarterly acquisition and revenue targets
  • Utilize your customers’ experience and insights to continually evolve the sales process and our product
  • Provide and present customer feedback to the Product and Marketing teams
  • Utilize HubSpot to run your territory, stay organized, forecast sales activity, and process contracts
  • Be visible in and amongst the hospitality industry through networking, events and consistent engagement
  • Cross-collaborate with other Now Book It employees from other markets

About You:

  • A Bachelor’s degree in Business, Marketing, Hospitality or a similar related discipline is desirable
  • 4+ years of experience in B2B Enterprise sales
  • Proven experience in business development, sales, or account management, preferably within the technology, hospitality or software sectors
  • Must exhibit a hunter sales mentality, highly professional demeanor, high sense of urgency and a highly ambitious outlook and relentless desire to drive sales revenue growth
  • Experience in the Food and Beverage Industry is highly
  • High-reaching, tenacious and goal-oriented professional; always taking the lead, placing importance on outbound activities and being professionally persistent
  • Well-honed discovery skills, asking questions and relating concepts to your prospects in impactful ways
  • Passionate about hospitality and technology
  • Restaurant management and/or sales experience in the food and beverage industry is strongly preferred but not essential
  • Skilled at communicating new points of view to customers that reframe and challenge the way they view their business
  • Outstanding negotiating skills that help drive business value during sales engagements
  • Passionate about using data and analytics to inform decision-making and build business reasons
  • Strong time management and presentation skills and are comfortable with administrative tasks
  • Empathetic, team-orientated salesperson who loves to collaborate and grow through learning and feedback as much as you love to close a deal
  • Ability to work in an unstructured and forward-thinking environment
  • Fluent in English and French, both written and verbal, is essential
  • Legally Authorized to work in Canada

For further information about Now Book It, please visit our website at www.nowbookit.com

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted.

Average salary estimate

$70000 / YEARLY (est.)
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$60000K
$80000K

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What You Should Know About Business Development Manager, Valsoft Corporation

Join Now Book It as a Business Development Manager and become a vital part of our exciting journey in revolutionizing the hospitality reservation industry! Based in Canada, your role will be essential in managing reservations and enhancing guest experiences through our user-friendly platform designed specifically for the hospitality sector. You will leverage your sales expertise and relationship-building skills to connect with restaurants and bars, driving new business while nurturing existing partnerships. At Now Book It, we pride ourselves on delivering exceptional service that makes a real difference for restaurant owners. You’ll have the opportunity to work within a dynamic, supportive environment that emphasizes professional growth and innovation. If you're passionate about the hospitality industry and have a knack for turning relationships into results, we want to meet you! With over 21 years in the game and more than 11,000 venues served across Australia and New Zealand, Now Book It, recently acquired by Valsoft Corp, is committed to enhancing dining experiences through cutting-edge technology. Here, you’ll not only meet ambitious sales goals but also contribute to a mission that truly enhances the hospitality landscape. So if you’re ready to take the next step in your career with a company that values your contribution and nurtures your ambition, apply today to be a Business Development Manager with Now Book It!

Frequently Asked Questions (FAQs) for Business Development Manager Role at Valsoft Corporation
What are the responsibilities of a Business Development Manager at Now Book It?

As a Business Development Manager at Now Book It, key responsibilities include targeting and approaching prospective restaurant clients, nurturing existing relationships, providing tailored product demonstrations, and driving revenue through strategic engagements. You will be instrumental in educating clients about industry trends while consistently aiming to exceed sales targets and ensuring customer satisfaction.

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What qualifications do I need to apply for the Business Development Manager role at Now Book It?

To qualify for the Business Development Manager position at Now Book It, candidates should ideally have a Bachelor's degree in Business, Marketing, Hospitality, or a related field, along with at least 4 years of B2B enterprise sales experience. Proven expertise in business development, particularly within the technology or hospitality sectors, is highly valued.

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What skills are essential for succeeding as a Business Development Manager at Now Book It?

Success as a Business Development Manager at Now Book It hinges on possessing excellent relationship-building skills, a hunter mentality in sales, and outstanding negotiation capabilities. Effective communication, time management, and the ability to use data-driven insights for informed decision-making are also crucial for this role.

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Can you describe the company culture at Now Book It for Business Development Managers?

At Now Book It, the company culture is vibrant and collaborative, emphasizing teamwork and continuous learning. As a Business Development Manager, you will find a supportive environment that encourages innovation and creativity, allowing team members to thrive while pursuing their professional ambitions within the hospitality tech space.

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Is fluency in both English and French necessary for the Business Development Manager position at Now Book It?

Yes, fluency in both English and French is essential for the Business Development Manager position at Now Book It. This skill ensures effective communication with diverse clients across Canada, allowing you to better understand their needs and tailor your sales strategies accordingly.

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Common Interview Questions for Business Development Manager
What motivates you to work in business development, specifically in the hospitality industry?

Express your personal passion for the hospitality industry and how it aligns with your professional goals. Highlight experiences that showcase your desire to help restaurant owners succeed and how you've derived fulfillment from past roles.

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Describe a successful sales strategy you implemented in your previous roles.

Detail a specific sales strategy, including the objectives, execution process, and the outcomes you achieved. Emphasize metrics and any innovative approaches you used that could be relevant to the Business Development Manager role at Now Book It.

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How do you handle objections from clients during the sales process?

Discuss a structured approach for handling objections, like actively listening to the client's concerns and providing tailored solutions that demonstrate how Now Book It can effectively meet their needs.

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Can you provide an example of a successful relationship you developed in a past role and how you maintained it?

Share a specific example, detailing the initial steps you took to build rapport, the strategies you used to nurture the relationship over time, and the value it brought to both parties, showcasing your relationship-building skills.

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What do you consider key industry trends impacting the hospitality sector currently?

Discuss notable trends like technology integration for guest management, the rise of AI in customer service, or consumer preferences shifting towards unique dining experiences. Relate these trends back to how Now Book It can address them effectively.

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Describe a time when you exceeded your sales targets. What did you do to achieve that result?

Provide a specific instance where you surpassed your sales goals, including the strategies and tactics used, how you tracked progress, and what adjustments were made along the way to maintain the momentum.

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How do you stay organized when managing multiple clients and sales prospects?

Explain your organizational methods, such as using CRM tools like HubSpot to track sales activities, set reminders for follow-ups, and maintain a prioritization system to ensure no client feels neglected.

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What challenges do you foresee in this role and how would you approach them?

Discuss relevant challenges such as increased competition or changing client needs, and outline proactive strategies you would implement to address these issues while driving sales.

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What tools or software have you used in previous sales roles?

Share examples of sales tools or software you've utilized, explaining how they helped improve your sales processes and outcomes, particularly in terms of tracking metrics and managing client interactions.

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Why do you want to work for Now Book It?

Reflect on Now Book It's mission, values, and market position. Express your enthusiasm for being part of a team that innovates within the hospitality sector and your eagerness to contribute to their success and growth.

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Founded in 2011, Valsoft is a vertical software business that provides mission-critical solutions in their respective niche or market.Velsoft is located in Canada

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Full-time, hybrid
DATE POSTED
January 3, 2025

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