Job details

General Manager

We started Van Leeuwen Ice Cream in a yellow truck on the streets of NYC in 2008 with a mission to make good ice cream that makes you feel good.

Nowadays, people can spend so much time on what’s “healthy” they don’t stop to consider what’s healthy. As far as we’re concerned, happiness is healthiness. We strive to ensure every scoop, store and employee feels and creates one community to contribute to the overall brand.

Van Leeuwen Ice Cream is hiring a full-time General Manager to oversee our first location opening up in Nashville, TN. This is a great opportunity for a highly experienced individual to work closely with the growing team of Van Leeuwen Ice Cream as they embark on their next stage of accelerated growth. The ideal candidate is someone who has experience operating food retail spaces (multi-unit or high volume single-unit), loves building and leading teams, and can thrive in a fast-paced environment (and loves ice cream!).

The Multi-Unit General Manager is responsible for the overall operation of their assigned store(s). This includes managing people operations, sales, inventory, and the guest service experience.

JOB RESPONSIBILITIES

Completes store operational requirements by scheduling and assigning stations for employees
Maintains store staff by recruiting, selecting, orienting, and training employees
Maintains store staff job results by coaching, counseling, disciplining, and terminating employees; planning, monitoring, and appraising job results
Achieves financial objectives by monitoring sales targets, maintaining budgets, and properly forecasting labor
Upholds excellent standard of customer service
Ensures availability of merchandise and services by communicating with vendors; maintaining inventories
Maintains a safe and clean environment for customers and employees
Rolls out new menu items to team members and communicates these changes throughout the retail space
Processes weekly payroll in a timely and accurate manner
Orders and maintains uniform supply and successfully holds all employees to uniform standard
Addresses all maintenance issues

JOB REQUIREMENTS

Bachelor’s Degree preferred
NYC DOH Food handlers license required
2+ years of experience in a food retail management role preferred
Prior experience managing a team required
Excellent communication and problem-solving skills
Ability to multitask

PERKS + BENEFITS

Employee Scoop Card (Enjoy Ice Cream from any of our scoop shops nationwide)
Medical, Dental + Vision Insurance with 70% Employer Contribution
401k with up to 4% Employer Match
Cell Phone Reimbursement Plan
Paid Time Off - 3 Weeks / 120 Hours Total
Paid Sick Time
Yearly Performance Reviews

Van Leeuwen Ice Cream is committed to pay transparency and equity among all employees and provides employees an environment where pay transparency and dialogue on compensation are allowed. Van Leeuwen Ice Cream complies with Equal Employment Opportunity laws as well as federal, state, and local laws on compensation, pay transparency, and pay equity.

The actual base salary offered will depend on a variety of factors, including without limitation, the qualifications of the individual applicant for the position, years of relevant experience, level of education attained, certifications or other professional licenses held.

Salary Range

$60,000—$65,000 USD

Here at Van Leeuwen, Good Ice Cream Is For Everyone! As an equal opportunity employer, we strive to foster a welcoming, diverse environment for every employee and customer. We pride ourselves on the creativity that goes into our ice cream and is built in our stores (by YOU) that help us meet our missions and values.

Average salary estimate

$62500 / YEARLY (est.)

min

max

$60000K

$65000K

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What You Should Know About General Manager, Van Leeuwen Ice Cream

Are you ready to join a fun and dynamic team in the wonderful world of ice cream? Van Leeuwen Ice Cream is looking for a passionate General Manager to lead our first location in Nashville, Tennessee. Since 2008, we’ve been on a mission to create ice cream that not only tastes incredible but also makes you feel great. We believe that happiness comes from enjoying delicious treats in a welcoming community. In this full-time role, you’ll have the chance to make an impact by overseeing the daily operations of the store, building an amazing team, and ensuring that every scoop served is as delightful as our brand promises. Your responsibilities will include everything from managing employee schedules to maintaining high standards of customer service. You’ll also keep an eye on inventory and sales targets, ensuring the smooth running of our location. If you have experience in food retail management and a genuine love for ice cream and community, this is the perfect opportunity for you to lead and inspire as part of the Van Leeuwen family. Join us, and let’s create magical experiences together, one scoop at a time!

Frequently Asked Questions (FAQs) for General Manager Role at Van Leeuwen Ice Cream

What are the responsibilities of a General Manager at Van Leeuwen Ice Cream?

As a General Manager at Van Leeuwen Ice Cream, your main responsibilities include overseeing daily operations, managing a team, ensuring high customer service standards, and maintaining sales and inventory metrics. You will recruit, train, and manage staff, enforce safety and cleanliness standards, and roll out new menu items while keeping the customer experience at the forefront.