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Manager, Account Management

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, and we empower companies to practice better security and prove it with ease. Vanta has a kind and talented team, and while some have prior security experience, many have been successful at Vanta without it. 

Our Sales team is currently looking for a Manager of Account Management.

As a Manager, you’ll lead and support a team of highly motivated and ambitious Account Managers during a period of rapid-growth at Vanta. The primary task at hand is ensuring that Vanta continues to hit our lofty GDR and NRR targets. You’ll also be integral in shaping our Account Management organization as we continue to scale, move up market, and distinguish Vanta as best-in-class to customers. 

What you’ll do as a Manager, Account Management at Vanta:

  • Manage and mentor a growing team of high performing Account Managers providing them the tools, coaching, and support needed to deliver results for the business.

  • Evolve Vanta’s expansion and renewal sales playbook by developing and implementing new sales initiatives and strategies that will boost our GDR and NRR.

  • Grow the Account Management team through active involvement in recruitment, on-boarding and training of new Account Managers.

  • Create and establish sales training, conduct weekly forecasting meetings, and mentor your direct reports on strategies that will help them better retain and grow their customer accounts.

  • Help to continually foster an inclusive Account Management organization, representing Vanta’s culture and values.

  • Ensure development plans are in place, adapted to each individual, and made useful in a way that ensures the ongoing development of talent within the organization. 

  • Collaborate cross functionally to drive better outcomes for Vanta’s prospects and customers’ that have headquarters within NAMER.

  • Partner with sales and CS leadership on creating an agile organization that believes in using decision frameworks to inform strategic direction but also isn’t afraid to launch, iterate, and redo in order to get the job done. This is key.

How to be successful in this role:

  • Have 5+ years experience working in B2B Saas and 3+ years of sales or post-sales management/leadership experience at a Saas business

  • Have experience managing and scaling teams that sell multiple products into multiple personas

  • Thrive working in a fast-paced high-volume environment, and enjoy the challenge of making a large impact in a start-up environment

  • Possess the technical competency to understand Vanta’s software, and the intellectual curiosity to want to learn about the world of governance, risk and compliance. 

What you can expect as a Vantan:

  • Industry-competitive compensation

  • 100% covered medical, dental, and vision benefits with dependents coverage

  • 16 weeks fully-paid parental Leave for all new parents

  • Health & wellness and remote workplace stipends

  • Family planning benefits through Carrot Fertility

  • 401(k) matching

  • Flexible work hours and location

  • Open PTO policy

  • 11 paid holidays in the US

  • Offices in SF, NYC, Dublin, and Sydney

To provide greater transparency to candidates, we share base pay ranges for all US-based job postings regardless of state. We set standard base pay ranges for all roles based on function, level, and country location, benchmarked against similar-stage growth companies. Final offer amounts are determined by multiple factors, including candidate location, skills, depth of work experience, and relevant licenses/credentials, and may vary from the amounts listed below. The salary or OTE range for this position is $148,000 - $174,000. This role may also be eligible for commissions/bonus, equity, medical benefits, 401(k) plan, and other company perk programs.

#LI-remote

At Vanta, we are committed to hiring diverse talent of different backgrounds and as such, it is important to us to provide an inclusive work environment for all. We do not discriminate on the basis of race, gender identity, age, religion, sexual orientation, veteran or disability status, or any other protected class. As an equal opportunity employer, we encourage and welcome people of all backgrounds to apply.

About Vanta

We started in 2018, in the wake of several high-profile data breaches. Online security was only becoming more important, but we knew firsthand how hard it could be for fast-growing companies to invest the time and manpower it takes to build a solid security foundation. Vanta was inspired by a vision to restore trust in internet businesses by enabling companies to improve and prove their security.From our early days automating security monitoring for compliance standards like SOC 2, HIPAA and ISO 27001 to creating the world's leading Trust Management Platform, our vision remains unchanged. 

Now more than ever, making security continuous—not just a point-in-time check— is essential. Thousands of companies rely on Vanta to build, maintain and demonstrate their trust— all in a way that's real-time and transparent.

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Average salary estimate

$161000 / YEARLY (est.)
min
max
$148000K
$174000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager, Account Management, Vanta

Vanta is on the lookout for a dynamic Manager, Account Management to join our talented and kind team! Our mission centers on securing the internet and protecting consumer data, making continuous monitoring a priority. As the Manager of Account Management at Vanta, you'll play a pivotal role during an exciting phase of rapid growth. You'll lead a high-performing team of Account Managers, ensuring we meet our ambitious GDR and NRR targets. Don't worry if you don't have a background in security; many of our team members thrive without it! Your responsibilities will include managing and mentoring your team, crafting strategies to enhance our expansion and renewal sales playbook, and fostering an inclusive culture that embodies Vanta’s core values. You’ll help recruit and train new talent, conduct sales training sessions, and collaborate with other departments to enhance our customer experience. To excel in this role, you should possess over 5 years of experience in B2B SaaS, with at least 3 years in management. Thriving in a fast-paced, high-volume environment is a must, and having technical competency allows you to fully understand and appreciate Vanta’s software. In return for your expertise, we offer competitive compensation, comprehensive benefits, and flexible working options. Join us in our mission to make security seamless and trustworthy for businesses everywhere!

Frequently Asked Questions (FAQs) for Manager, Account Management Role at Vanta
What are the key responsibilities of the Manager, Account Management position at Vanta?

The Manager, Account Management at Vanta is responsible for leading a team of Account Managers, ensuring they have the necessary tools and support to meet business objectives. This includes developing sales strategies, creating training programs, managing recruitment, and fostering an inclusive work environment.

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What qualifications are required for the Manager, Account Management role at Vanta?

To qualify for the Manager, Account Management position at Vanta, candidates should have over 5 years of B2B SaaS experience and a minimum of 3 years in a sales or post-sales management role. Experience managing teams and working in a fast-paced environment is also essential.

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How does Vanta define success for the Manager, Account Management role?

Success for the Manager, Account Management role at Vanta is defined by the ability to meet ambitious GDR and NRR targets, develop high-performing teams, and implement effective sales strategies that drive customer retention and growth.

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What benefits can a Manager, Account Management expect at Vanta?

As a Manager, Account Management at Vanta, you can expect industry-competitive compensation, comprehensive health benefits, parental leave, wellness stipends, 401(k) matching, and an open PTO policy, along with flexible work hours.

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What is Vanta's culture like for the Manager, Account Management position?

Vanta prides itself on fostering a supportive and inclusive culture as a Manager, Account Management. The company emphasizes diversity and encourages an environment where all team members can thrive and contribute their unique perspectives.

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Common Interview Questions for Manager, Account Management
Can you describe your management style as a Manager, Account Management?

When answering this question, reflect on your approach to leadership. Highlight key aspects of your style such as collaboration, mentorship, or setting clear expectations while emphasizing your adaptability to team needs.

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How do you prioritize tasks and projects for your team?

Discuss your methods for prioritization, such as using a decision framework that considers urgency and business impact. Provide examples of how you've effectively managed multiple priorities in a previous role.

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What strategies do you use to motivate your team?

Describe specific techniques you use to keep your team motivated, such as recognizing achievements, providing career development opportunities, and creating an open environment that encourages feedback.

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Can you share an example of a successful sales initiative you've implemented?

Prepare to discuss a sales initiative where you played a significant role. Detail the challenges faced, actions taken, and the resulting impact on the business, showing how your leadership contributed to its success.

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How do you approach training new Account Managers?

Highlight your structured onboarding process for new hires, including training materials, mentorship opportunities, and regular check-ins to ensure they are well-equipped to succeed.

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What metrics do you track to assess team performance?

Define the key metrics you monitor regularly, such as GDR and NRR, and explain how you utilize these to set goals, provide feedback, and drive results within your team.

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How do you handle underperforming team members?

Discuss your approach to performance management, focusing on constructive feedback, setting performance improvement plans, and providing necessary support, all while maintaining a positive team dynamic.

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What experience do you have working cross-functionally?

Provide examples of successful collaborations with other departments, emphasizing your ability to communicate and align objectives across teams to enhance overall business outcomes.

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How do you keep up with industry trends in Account Management and SaaS?

Explain your methods for staying informed, which may include attending industry conferences, networking with peers, or subscribing to relevant publications, and how you integrate this knowledge into your team’s strategy.

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What do you see as the biggest challenge for Account Management today?

Share your insights on the current challenges in the Account Management landscape, such as customer retention in a competitive environment, and discuss strategies to address these challenges effectively.

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Vanta is the leading trust management platform that helps simplify & centralize security for organizations of all sizes.

223 jobs
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BADGES
Badge ChangemakerBadge Future MakerBadge Innovator
CULTURE VALUES
Inclusive & Diverse
Growth & Learning
Customer-Centric
Collaboration over Competition
BENEFITS & PERKS
Medical Insurance
Maternity Leave
Flex-Friendly
401K Matching
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, remote
DATE POSTED
January 11, 2025

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