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Release Engineer

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.


At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.


As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.


Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.


The Role


Veeva is looking for an experienced Release Engineer to be a part of our CRM Release Management team. This person will help deliver software releases, maintain SaaS environments, and support our product and technology teams at Veeva. The Veeva CRM department is team-oriented and works collaboratively to deliver a high-quality SaaS CRM product across multiple platforms (Unix/Linux, iOS and Windows). If you are highly motivated, a quick learner and desire to work with industry leading technologies, then look no further.


What You'll Do
  • Plan, coordinate, and lead deployments of product releases. Ensure all changes are documented, approved, and verified
  • Facilitate resolution of deployment problems with Engineering, QA, and Technical Operations
  • Work cross-functionally with teams including QA, Engineering, PM, Customer Support and Operations to ensure release readiness
  • Deliver releases/upgrades to SaaS instances with focus and precision
  • Proactively identify, recommend, and implement software release process improvements to maximize efficiency
  • Provide timely support and expertise to internal Veeva teams
  • Manage the build and deployment of mobile apps
  • Provision, build out, and maintain new CRM environments


Requirements
  • 3+ years experience in release engineering for an organization with complex applications
  • BS degree in Computer Science or equivalent experience
  • Experience with tools like Jira, Confluence, Jenkins, TestRail
  • SaaS product delivery experience
  • Self-starter with strong analytic and problem-solving skills and the ability to identify issues and bring them to resolution
  • Experience with source code version control systems such as Git
  • Knowledge of Unix/Linux and distributed computing environments
  • Deep understanding of SDLC, SQA processes and agile methodology
  • Project management, relationship building, organizational and communication skills
  • Ability to successfully partner with all functions across the company
  • Candidates must be located in the Pacific or Mountain Time zone; Local to the Bay Area preferred
  • Applicants must have the unrestricted right to work in the United States. Veeva will not provide sponsorship at this time
  • Excellent documentation and communication skills, as well as presentation and demo skills


Nice to Have
  • Experience with Amazon Web Services (AWS) S3, RDS, EC2, and CloudFront
  • Knowledge of technologies like Kubernetes, SOLR, MySQL, Nexus
  • Experience in release engineering for an organization with complex applications
  • Proficient with CI tools such as Jenkins
  • Experience automating release and build processes
  • Pharma life sciences industry experience
  • Skill with Shell, Python, or Java


Perks & Benefits
  • Medical, dental, vision, and basic life insurance
  • Flexible PTO and company paid holidays
  • Retirement programs
  • 1% charitable giving program


Compensation
  • Base pay: $55,000 - $125,000
  • The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.


#LI-Remote


Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.


Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at talent_accommodations@veeva.com.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$55000K
$125000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Release Engineer, Veeva Systems

As a Release Engineer at Veeva Systems in Pleasanton, California, you will play a vital role in our CRM Release Management team. If you are passionate about ensuring the smooth deployment of innovative software solutions in the life sciences industry, this position is the perfect fit for you! Your day-to-day responsibilities will involve planning, coordinating, and leading the deployments of our product releases, with a keen focus on documentation, verification, and approval processes. You’ll collaborate with cross-functional teams including Engineering, QA, and Customer Support to guarantee that every release is ready to deliver the exceptional quality Veeva is known for. You’ll bring your problem-solving skills to help resolve deployment issues, streamline our software release processes, and offer support to our internal teams. With at least three years of experience in release engineering and a solid understanding of SaaS product delivery, you'll leverage tools like Jira, Jenkins, and Git to manage the complexities of our applications. You'll have the chance to work with a diverse tech stack, including UNIX/Linux environments, cloud technologies, and maybe even some automation tools. We value innovation, and as a self-starter, your insights will contribute significantly to improving our operations. Join us in making a difference in the healthcare sector while working from an environment that best suits your lifestyle—be it from home or in the office. If you're eager to join a team that is shaping the future of life sciences, Veeva Systems is the place for you!

Frequently Asked Questions (FAQs) for Release Engineer Role at Veeva Systems
What responsibilities does a Release Engineer at Veeva Systems have?

A Release Engineer at Veeva Systems is responsible for planning and leading the deployments of product releases, ensuring that all changes are documented, approved, and verified. You'll work collaboratively with multiple teams—Engineering, QA, and Customer Support—to ensure release readiness, facilitate the resolution of any deployment issues, and provide timely support to internal teams.

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What qualifications do I need to become a Release Engineer at Veeva Systems?

To qualify for the Release Engineer role at Veeva Systems, candidates should have at least three years of experience in release engineering for complex applications, a BS degree in Computer Science or a related field, and familiarity with tools like Jira, Jenkins, and Git. Experience with SaaS product delivery and a solid understanding of the SDLC process are also essential.

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What is the team environment like for a Release Engineer at Veeva Systems?

Veeva Systems fosters a collaborative and team-oriented environment for Release Engineers. You will be working closely with various teams including Engineering, QA, and Operations, promoting a culture of open communication and collective problem-solving to deliver high-quality SaaS products.

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What are the perks of being a Release Engineer at Veeva Systems?

As a Release Engineer at Veeva, you’ll enjoy a range of perks including medical, dental, and vision insurance, flexible PTO, retirement programs, and a unique 1% charitable giving program. Additionally, the option to work remotely allows you to maintain a healthier work-life balance.

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Does Veeva Systems require specific experience for the Release Engineer role?

Yes, Veeva Systems prefers candidates who have a background in release engineering for complex applications and experience with SaaS product delivery. Experience with technologies such as AWS, Kubernetes, and automation tools are considered a plus, as they align with our tech stack.

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Common Interview Questions for Release Engineer
Can you describe your experience with deployment processes in your previous role as a Release Engineer?

In answering this question, be sure to provide specific examples of deployment processes you have handled, including the tools and methodologies you employed. Focus on your role in ensuring the documentation and readiness of releases, and discuss how you addressed any challenges that arose during deployments.

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How do you handle conflicts between teams during the release process?

Discuss your approach to conflict resolution, emphasizing the importance of communication and collaboration. Provide examples of how you facilitated discussions between teams to ensure that conflicts are addressed promptly and constructively without impacting the release timelines.

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What tools and technologies are you comfortable using as a Release Engineer?

Be prepared to list the tools you are proficient with, like Jira for issue tracking, Jenkins for CI/CD, or Git for source code management. Highlight any experience with cloud technologies and how you've leveraged these tools to optimize the release process.

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What methods do you use to ensure high-quality software releases?

When answering this, explain the different strategies you implement, such as thorough testing protocols, automated testing suites, and continuous integration practices. Share examples where these methods led to successful releases.

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How would you improve the software release process at Veeva Systems?

Demonstrate your analytical skills here by sharing ideas for process improvements based on your past experiences. Discuss how those changes could enhance efficiency, reduce deployment times, or minimize errors in the release cycle.

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Describe a time you had to troubleshoot a deployment failure.

Provide a detailed account of the incident, the troubleshooting steps you took, and the outcome. Focus on what you learned from this experience and how you applied that knowledge in subsequent releases.

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What do you understand by the SDLC and its significance in your role?

Discuss your understanding of the Software Development Life Cycle (SDLC), its phases, and why it's crucial in release engineering. Emphasize how familiarity with each phase aids in decision-making during the release process.

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What encourages you to work in the life sciences industry?

Your response should reflect your passion for impacting healthcare positively. Discuss your views on the importance of technology in the life sciences sector and what motivates you to contribute to this field.

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How have you utilized automation in your previous release engineering roles?

Give specific examples of how you've implemented automation to streamline build and deployment processes. Share the results achieved through automation, like reduced release times or improved consistency.

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What skills do you think are essential for a successful Release Engineer?

Focus on both technical and soft skills. Mention technical expertise with deployment tools, knowledge of environments and languages, and soft skills like problem-solving, communication, and teamwork that are vital for the role of a Release Engineer.

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Veeva Systems is a leading cloud-computing company for the global life sciences industry. The company is based in the San Francisco Bay Area and serves more than 950 customers, ranging from the world’s largest pharmaceutical companies to biotechs.

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Badge ChangemakerBadge Family FriendlyBadge Flexible CultureBadge Work&Life Balance
CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
BENEFITS & PERKS
Family Medical Leave
Maternity Leave
Paternity Leave
Lactation Facilities
Family Coverage (Insurance)
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
401K Matching
Paid Time-Off
Paid Volunteer Time
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Full-time, hybrid
DATE POSTED
February 27, 2025

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