The Clinical Quality and Training Coordinator at Virta Health will be responsible for planning, coordinating, and administering various training and quality programs. This includes maintaining onboarding programs for new health coaches and clinical teams, overseeing training materials, evaluating program effectiveness, and collaborating with other departments to enhance the Clinical Excellence curriculum. This role is crucial in the continuous learning and development of our clinical teams.

To qualify for the Clinical Quality and Training Coordinator position at Virta Health, candidates typically need over 2 years of experience with Learning Management Systems, coordinating training programs, and managing onboarding processes. Strong project management skills, excellent communication abilities, and a passion for training and development are also key attributes that successful candidates should possess.

Virta Health's Clinical Quality and Training Coordinator plays an essential role in ensuring effective onboarding for new health coaches by supporting the logistics of the onboarding program, assisting in the development of comprehensive training materials, and collecting feedback to continuously improve the onboarding experience. This structured approach guarantees that new hires are well-prepared to contribute to our patient care initiatives.

The culture at Virta Health is values-driven and emphasizes collaboration, transparency, and positive impact. As a Clinical Quality and Training Coordinator, you’ll be part of a supportive environment that prioritizes people first, encourages ownership, and fosters innovative thinking. You'll find that teamwork and open communication are crucial for achieving the company’s mission.

The compensation range for the Clinical Quality and Training Coordinator role at Virta Health is between $70,253 and $82,840. This range is based on several factors including qualifications and experience, and the company employs a location-based compensation structure to ensure fairness and transparency.

When developing training materials, I focus on thorough research and understanding of the needs of the team. I follow established learning development models, like ADDIE or SAM, to ensure that the content is relevant, engaging, and effectively meets the learning objectives. Collaboration with subject matter experts is also essential to ensure accuracy.

I have over 2 years of experience utilizing Learning Management Systems, specifically Docebo. In my previous roles, I've managed course content, tracked employee training progress, and ensured that all onboarding resources are up-to-date. My goal is to create a user-friendly experience that supports efficient learning.

To evaluate the effectiveness of a training program, I collect feedback through surveys and assessments from participants. I also assess this data to identify areas for improvement. Metrics like participant engagement, knowledge retention, and real-world application of the skills learned are key indicators of success.

I prioritize clear communication and structured schedules during the onboarding process. I also involve current team members in the onboarding experience, providing insights and mentorship. Continuous evaluation and adaptation of the onboarding process based on feedback is crucial for its effectiveness.

To manage conflicting priorities, I adopt strong organizational skills and time management techniques. I use prioritization frameworks to assess the urgency and impact of tasks. Communication with team members and stakeholders is also key to aligning objectives and expectations.

I am motivated by the impact that effective training can have on both individual career trajectories and overall organizational success. Seeing team members excel in their roles because of the training I helped develop is incredibly fulfilling for me.

I foster collaboration by actively creating open lines of communication and fostering mutual respect among team members. I encourage collaborative meetings, brainstorming sessions, and shared goals to harness the diverse perspectives and expertise within cross-functional teams.

I utilize data to track participant progress, engagement scores, and feedback metrics to inform decisions on curriculum adjustments and program enhancements. Data-driven insights allow me to tailor training to meet the needs of the participants effectively.

I stay updated by attending professional development workshops, following industry publications, and participating in relevant online courses. Networking with other professionals in the training and development field is also a great way to exchange knowledge and learn about new practices.

My approach includes embedding HIPAA compliance training into the onboarding process, using case studies to illustrate the importance of patient confidentiality, and regularly providing refresher training to ensure all staff members are up-to-date with compliance measures.