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Cross Border Strategy Manager - job 14 of 24

Visa Direct is a new payment service that allows clients (including issuers, acquirers, processors, merchants, remitters and service providers) to facilitate domestic and cross-border fund transfers/disbursements to Visa accounts in the U.S. and around the world using push payment technology, i.e., Original Credit Transaction (OCT), and traditional ACH/RTP payment rails to deposit into checking accounts and wallets. Visa Direct consumer and business applications include person to person (P2P) transfer, cross border remittances, funds disbursement (business to consumer or small business payments) including priority use cases of marketplace payouts, royalty and digital content payouts and gig economy services, and more.

The Strategy Execution Analyst is a high-impact role that will assist in setting the annual strategy for the cross-border team and drive strategic initiatives to ensure that the team delivers on its financial goals. They will track business objectives and identify new risks/opportunities to grow the business. The successful candidate is a structured, detail-oriented strategic thinker with advanced analytics, communication, and organizational skills. They enjoy operating in a dynamic team environment and working on cross-functional projects.

This is a full-time position and will report to the Director of North America Visa Direct Cross-Border Strategy & Operations.

Responsibilities include:

  • Quarterly Execution Plan: Create and drive the plan, including scope, goals, and deliverables. Design KPIs to evaluate plan success, and drive reporting of plan to senior leadership.
  • Drive Initiatives: Own complex strategic projects that unlock capabilities and program performance for the organization.
  • Cross-Functional Collaboration: Ensure alignment of strategic initiatives with broader teams and business units, providing regular updates on progress.
  • Process Optimization: Identify inefficiencies within the team operating model and opportunities to improve them.
  • Business Planning & Management: Assist in reviewing monthly team performance and identifying gaps/upsides to plan. Participate in annual planning sessions.
  • Payments SME: Stay informed on cross-border payment trends, regulations, etc. and educate the team on potential business impacts/opportunities.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Cross Border Strategy Manager, Visa

As a Cross Border Strategy Manager at Visa Direct in Denver, you will play a pivotal role in shaping our payment service offerings, enabling seamless domestic and cross-border fund transfers for clients worldwide. Your mission is to develop and execute the annual strategy for our dynamic cross-border team, while driving strategic initiatives that align with our financial goals. You’ll be involved in creating a Quarterly Execution Plan that outlines clear objectives, key performance indicators, and deliverables to gauge the success of our strategic efforts. Collaboration will be key as you work closely with various teams to ensure that our projects align with the broader business objectives. You'll take ownership of complex strategic projects, ensuring they unlock essential capabilities and enhance overall program performance. Your analytical mindset will help you identify process inefficiencies, while your expertise in payments will keep you informed about the latest cross-border payment trends and regulatory changes. If you thrive in a fast-paced environment and enjoy working on cross-functional projects that impact the future of payments, then this role is perfect for you. Your success will not only be measured by performance metrics but also by your ability to foster collaboration and communicate effectively with senior leadership. Join us at Visa Direct and contribute to innovating the future of payment solutions globally.

Frequently Asked Questions (FAQs) for Cross Border Strategy Manager Role at Visa
What are the responsibilities of a Cross Border Strategy Manager at Visa Direct?

The Cross Border Strategy Manager at Visa Direct is responsible for developing and executing the annual strategy for the cross-border team. This includes creating a Quarterly Execution Plan, driving strategic initiatives, ensuring cross-functional collaboration, identifying process inefficiencies, and staying updated on payment trends and regulations affecting cross-border transactions.

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What qualifications are required for the Cross Border Strategy Manager position at Visa Direct?

To qualify for the Cross Border Strategy Manager role at Visa Direct, candidates should possess strong analytical skills, excellent communication abilities, and a detail-oriented mindset. Advanced experience in strategic planning or project management is highly valued, along with familiarity or expertise in payment processing or cross-border finance.

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What skills are essential for a successful Cross Border Strategy Manager at Visa Direct?

Essential skills for a successful Cross Border Strategy Manager at Visa Direct include advanced analytical abilities, effective communication and organizational skills, and a strategic mindset. Candidates should show proficiency in project management and the capacity to collaborate cross-functionally while maintaining a keen awareness of payment industry trends and regulations.

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How does a Cross Border Strategy Manager contribute to team success at Visa Direct?

The Cross Border Strategy Manager contributes significantly to team success at Visa Direct by creating clear strategic plans that outline goals and deliverables, driving complex initiatives that enhance program performance, and ensuring alignment with the wider business strategy. Their insight into industry trends further informs team actions and strategic priorities.

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What type of work environment can a Cross Border Strategy Manager expect at Visa Direct?

A Cross Border Strategy Manager at Visa Direct can expect a collaborative environment that values cross-functional teamwork and dynamic project involvement. This hybrid position allows for flexibility, with opportunities for in-office interactions complemented by remote work, ensuring a balanced and engaging work atmosphere.

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Common Interview Questions for Cross Border Strategy Manager
How do you approach creating a Quarterly Execution Plan for cross-border initiatives?

When developing a Quarterly Execution Plan, I start by setting clear objectives aligned with the company’s strategic goals. I gather input from stakeholders to define KPIs that measure success effectively, and then I outline the key deliverables and timelines, ensuring regular check-ins to monitor progress and adapt as necessary.

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Can you discuss a time when you successfully led a complex strategic project?

Certainly! In my previous role, I led a strategic project focused on optimizing a payment process that significantly reduced transaction times. By coordinating cross-functional teams and utilizing data analytics to identify bottlenecks, we implemented solutions that not only improved efficiency but also enhanced the user experience.

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What strategies do you use to ensure effective cross-functional collaboration?

To foster effective cross-functional collaboration, I prioritize open communication and transparency. I hold regular update meetings to share progress, address challenges, and solicit feedback and ideas from different teams. Building relationships across departments also promotes trust and enhances collaborative efforts.

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How do you stay informed about trends in cross-border payments?

I stay informed about cross-border payment trends by subscribing to industry newsletters, attending relevant conferences, and participating in professional networks. I also engage in discussions with peers and read industry reports to gain insights into regulatory changes and innovation within the payments landscape.

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What methods do you prefer for identifying process inefficiencies?

I prefer using a combination of data analysis and team feedback to identify process inefficiencies. Analyzing performance metrics can highlight where bottlenecks occur, while discussions with team members can reveal on-the-ground challenges that might not be visible in the data.

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How would you define success for the cross-border team at Visa Direct?

Success for the cross-border team at Visa Direct can be defined through the successful achievement of financial goals, improved customer satisfaction as reflected in feedback and metrics, and our ability to quickly adapt to market changes. Each project’s impact on the overall growth and efficiency of cross-border payments also signals success.

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What is your experience with financial modeling in payments strategy?

I have extensive experience in creating financial models to forecast revenues, analyze potential market gaps, and assess the impact of strategic initiatives on our bottom line. This analytical approach informs decision-making and supports strategic planning by providing a robust framework for evaluating various scenarios.

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Describe a challenging situation you faced in strategy execution and how you overcame it.

One challenging situation I faced was when unexpected regulatory changes affected our project timelines. I quickly organized a team meeting to reassess our strategies and adapt our plans. By communicating closely with our compliance department, we implemented necessary adjustments without compromising our goals.

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How do you measure the effectiveness of your strategies?

I measure the effectiveness of my strategies by analyzing key performance indicators (KPIs) tied to each initiative. I regularly review these metrics alongside qualitative assessments, such as team feedback and stakeholder satisfaction, to understand both the quantitative and emotional impacts of our strategies.

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What is your leadership style when managing strategic initiatives?

My leadership style when managing strategic initiatives is collaborative and supportive. I believe in empowering team members by involving them in the decision-making process and ensuring they have the resources they need to succeed. This approach fosters engagement and accountability, leading to more successful project outcomes.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 19, 2025

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