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Director, Account Executive - Acquiring (12-month maternity cover)

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

If you think you could support us as a Director, Account Executive - Acquiring as part of the UK Large Merchant & Acquirer Team, we'd like to hear from you!

What we expect of you, day to day.

  • You will be leading a small portfolio of strategic acquirer partners, ensuring the highest quality customer service on all matters ranging from commercial to executional. Your proven track record in sales, and your solutions-oriented mindset will be a distinct advantage here
  • This is a Director-level role and you will be responsible for building and delivering a strong-pipeline of Opportunity – your consultative selling approach will help maximise the opportunities within a portfolio of established high growth partners
  • You will be driving our Clients usage of Visa solutions.  Consultatively identifying and crafting multi-faceted solutions that increase overall satisfaction with Visa products/services whilst balancing against the Clients own strategic goals – your extensive proven relationship management skills will be required here
  • You will operate seamlessly across functions on behalf of your Clients and Visa, you will be a key member of the Acquiring team but will also interface very closely with other internal teams to deliver as One Visa - your experience of managing diverse teams will be critical to success
  • Everyone is a leader at Visa, you will be operating with an experienced team and be provided with full support and guidance, but you will own the relationships and hold responsibility for the acquiring relationships across a portfolio of high-value / high-growth clients
  • This person will be responsible for developing, maintaining, and executing sales strategies for your strategic clients, working with the clients and internal Acquiring Colleagues and leadership to optimize usage of Visa services
  • Own the relationships and manage all day-to-day interactions and processes. Challenge the status-quo when required to drive additional efficiencies and retain the right to promote Visa as the preferred scheme partner
  • Manage the successful execution of various Visa projects and initiatives, specifically in relation to Win-In-Digital narrative and deployment of core Visa digital services
  • Work closely with VAS colleagues to drive additional ecommerce growth and penetration, where possible utilise the Visa Acceptance Platform as the delivery mechanism for future Visa products and services
  • Evolve, develop and maintain clear client account plans for acquiring – take ownership and execute against clear and defined plans whilst identifying risks and adapting where necessary

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

  • Experience specifically within acquiring / acceptance functions, and a deep understanding of the underlying economics and principles of the acquiring sector.
  • Proven experience of top-tier client sales or relationship management – strategic planning, thinking and execution within complex matrix organisations
  • The successful applicant will have an established track record of business development experience in payments, with particular depth in acquiring and managing large-scale acquiring relationships, either within acquirers or from a scheme / partner background
  • A deep understanding of card network payments, acceptance side economics, market trends, opportunities and threats is expected.
  • This individual should have an entrepreneurial spirit, be a self-starter with strong thought leadership with the ability to think and act independently – including a strong bias for action and outcome.
  • The candidate should have sound knowledge of technology, fintech and innovation in digital commerce and payments.
  • This is a highly commercial role, and you will need strong financial, analytical, collaborative and product skills that align with managing major opportunities.
  • Influencing skills will be a critical part of this role. You must be able to influence both internal and external business partners with credibility while establishing open and transparent relationships.
  • Ideally, you will be comfortable representing Visa with our customers and in public forums and reflecting Visa’s leadership principles and values.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Director, Account Executive - Acquiring (12-month maternity cover), Visa

At Visa, we're not just about transactions; we're about connecting the world in a way that's effective and secure. We’re currently on the lookout for a dynamic and experienced Director, Account Executive - Acquiring to join our UK Large Merchant & Acquirer Team for a 12-month maternity cover in London. In this stimulating role, you’ll be at the forefront of leading a small portfolio of pivotal acquirer partners, ensuring they receive top-notch service on both commercial and executional matters. Your expertise in sales, paired with a consultative approach, will allow you to craft creative solutions that boost client satisfaction while aligning with their strategic goals. You will thrive in this role if you are a natural relationship builder, able to operate seamlessly across functions and connect with diverse team members at Visa. Your responsibilities will include driving client usage of Visa’s innovative solutions, managing day-to-day operations, and executing sales strategies that optimize client relationships. If you're great at influencing others and enjoy a hybrid work model—balancing office presence with remote flexibility—then we'd love to hear how you can shape the future of payments at Visa. Join us and help us uplift everyone, everywhere, as you enhance client experiences and drive growth together with our high-value and high-growth partners.

Frequently Asked Questions (FAQs) for Director, Account Executive - Acquiring (12-month maternity cover) Role at Visa
What are the main responsibilities of the Director, Account Executive - Acquiring at Visa?

The Director, Account Executive - Acquiring at Visa is responsible for leading a strategic portfolio of high-growth acquirer partners. This includes ensuring exceptional customer service, managing day-to-day interactions, executing sales strategies, and driving client usage of Visa solutions. The role also requires optimizing client relationships and enhancing client satisfaction while collaborating closely with diverse internal teams.

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What qualifications are required for the Director, Account Executive - Acquiring position at Visa?

Candidates for the Director, Account Executive - Acquiring role at Visa should possess substantial experience in the acquiring and acceptance functions of the payments sector. A proven track record in business development, strategic planning, and managing large-scale relationships is essential. Furthermore, a deep understanding of card network payments, market trends, and excellent analytical and influencing skills are crucial for success in this role.

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How does the hybrid work model function for the Director, Account Executive - Acquiring role at Visa?

In the Director, Account Executive - Acquiring position at Visa, the hybrid work model allows you to work both remotely and in the office. Employees are generally expected to spend about 50% of their time in the office, with specific days set by leadership and based on business needs. This flexibility supports a balanced work environment while fostering collaboration among team members.

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What is the importance of relationship management in the Director, Account Executive - Acquiring role at Visa?

Relationship management is pivotal in the role of Director, Account Executive - Acquiring at Visa, as you will be tasked with nurturing strategic relationships with key acquirer partners. Your ability to develop trust, understand client needs, and deliver tailored Visa solutions will significantly impact client satisfaction, retention, and ultimately, the success of Visa’s growth efforts in the payments industry.

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What kind of experience is beneficial for the Director, Account Executive - Acquiring role at Visa?

Experience in sales and relationship management within the payments or fintech sector is highly beneficial for the Director, Account Executive - Acquiring role at Visa. Additionally, proven business development expertise, particularly in managing large-scale acquiring relationships, as well as knowledge of digital commerce and technology trends, will provide a solid foundation for succeeding in this position.

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Common Interview Questions for Director, Account Executive - Acquiring (12-month maternity cover)
Can you describe your experience with strategic acquirer partners?

When answering this question, focus on specific examples where you have managed relationships with strategic acquirers, detailing your approach to fostering these partnerships and the impact of your efforts on business growth or client satisfaction.

Join Rise to see the full answer
How do you prioritize relationship management and sales performance?

Discuss how you balance relationship management with sales goals, emphasizing strategies that have worked for you in the past to maintain client satisfaction while achieving commercial success.

Join Rise to see the full answer
What strategies do you use for consultative selling?

Share examples of your consultative selling strategies, such as identifying client needs, designing tailored solutions, and how those strategies have resulted in successful partnership outcomes.

Join Rise to see the full answer
Describe a time when you successfully turned around a difficult client relationship.

Provide a concrete example of a challenging client situation you faced and the steps you took to resolve it. Highlight lessons learned and how this experience shaped your approach in the future.

Join Rise to see the full answer
How do you stay informed about industry trends and market changes in payments?

Explain your methods for keeping up-to-date with industry trends, such as following relevant news sources, participating in industry events, or connecting with thought leaders in payments and fintech.

Join Rise to see the full answer
How would you approach a new acquirer partner to introduce Visa solutions?

Outline your strategy for introducing Visa solutions, focusing on understanding the partner’s business needs, showcasing relevant solutions, and addressing any potential concerns they may have.

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What metrics do you use to measure success in your relationships?

Discuss key performance indicators (KPIs) you track to assess the effectiveness of your relationships, including metrics related to client satisfaction, revenue growth, or usage of Visa services.

Join Rise to see the full answer
Can you provide an example of how you’ve influenced stakeholders internally?

Share a story illustrating how you successfully influenced internal stakeholders, detailing the techniques you used to align different teams and resources toward a common goal.

Join Rise to see the full answer
How do you manage competing priorities in a matrix organization?

Explain your approach to prioritization, focusing on communication skills, and how you align priorities across diverse teams to achieve organizational objectives while driving client success.

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What excites you about working in the payments industry?

Share your passion for the payments sector, discussing innovative trends, the impact of payments on businesses and consumers, and why you believe Visa is a leader in this space.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 12, 2025

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