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Sales Engineer - VAS

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

As a Sales Engineer, you play a critical role in the development of our rapidly expanding VAS business.  You will work as part of a European team of payment experts for the Central Eastern Europe market supported by regional VAS Solutions and Sales teams. You will use your knowledge of products, industry, and technology to design holistic solutions that meet business and technical needs across individual customers, customer segments, and regions. You work hands-on with customers - keeping in mind evolving market, client, and consumer needs, with the objective of driving significant future European market growth for Visa. You support clients to optimize their use and performance of Visa VAS products. 

Key responsibilities/accountabilities 

  • Support the technical sales of our VAS solutions throughout the sales process, prioritizing customer satisfaction and Visa growth, and represent Visa VAS during customer product ideation stages, helping them fully leverage Visa VAS in their propositions.
  • Design architectural solutions that align with customer needs and goals while meeting partner and Visa objectives, and identify and address potential issues and risks in client designs and implementations, collaborating with VAS Solutions Teams when necessary to ensure challenges are resolved and value is delivered.
  • Serve as an expert on Visa VAS, offering technical advice and establishing trust-based relationships with customers 
  • Support market, customer, and competitive research to understand trends and needs, and support customers in driving efficiency and profitability by ensuring effective use and implementation of our solutions, maximizing the utilization of VAS and broader Visa offerings.
  • Continuously build knowledge of technical architecture, tools, systems, and languages used across various business partners to ensure clarity among all parties 
  • Collaborate closely with the Special Sales team and clients to understand customer needs and desired outcomes, creating solutions that utilize VAS, Visa, and client technology to deliver these needs 
  • Employ a consultative technical sales approach that demonstrates benefits aligned with the client's business objectives, ensuring the performance metrics of their payment portfolios are maximized 
  • Support the technical and product-focused responses to client requests, such as RFI/RFP, ensuring timely and high-quality submissions 
  • Operate independently on a day-to-day basis, guided by the overall strategy 

Qualifications

Basic Qualifications

  • 5+ years of relevant work experience with a Bachelor’s Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD, OR 8+ years of relevant work experience.

Preferred Qualifications

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD
  • 3-5 years of experience in the payments industry, preferably in product management or technology
  • Established professional who demonstrates knowledge of card and non-card payments and respective client integration/interactions
  • Strong negotiation, communication, and interpersonal skills with the ability to work creatively and independently. Experienced in simplifying complex problems, removing technical barriers, and understanding payment compliance.
  • Passionate about the future of payments, with solid knowledge of modern technologies (e.g., APIs, cloud solutions) and sales process mechanics.
  • Driven and resilient problem solver, curious and inquisitive, thriving in challenging spaces with a bias for action. Detail-oriented, strong with numbers, and positive under pressure.
  • Experienced in working across European markets and balancing interpersonal skills, technical proficiency, and commercial judgment to drive outcomes.
  • Local language (Polish) and fluent in written and verbal English

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Average salary estimate

$80000 / YEARLY (est.)
min
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$60000K
$100000K

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What You Should Know About Sales Engineer - VAS, Visa

Are you a tech-savvy problem solver with a passion for payments? If so, Visa, a world leader in payments technology, is looking for a Sales Engineer - VAS to join our dynamic team in Warsaw, Poland. In this crucial role, you'll be at the forefront of our value-added services (VAS) business, working closely with clients to understand their needs while showcasing how Visa's innovative solutions can enhance their offerings. Your expertise will help design tailored solutions that optimize our products, ensuring our clients enjoy the maximum benefits. You'll thrive in a collaborative environment, partnering with other payment experts across Central Eastern Europe. Your role doesn’t stop at just designing solutions; you’re the go-to expert that clients trust for advice on technical and product-related matters. With the changing landscape of payment solutions, you’ll keep your finger on the pulse by conducting market and competitor research, aiming to drive efficiency and profitability for our clients. By understanding both client objectives and Visa’s strategic goals, you’ll help create impactful solutions that resonate across the European market. If you’re ready to take on this challenge with Visa, where every payment connects people, businesses, and economies, come join us and make your mark in this thriving industry!

Frequently Asked Questions (FAQs) for Sales Engineer - VAS Role at Visa
What are the responsibilities of a Sales Engineer - VAS at Visa?

As a Sales Engineer - VAS at Visa, your main responsibilities will involve supporting the technical sales of payment solutions, designing architectural solutions that meet customer needs, and serving as a technical expert on Visa VAS. Additionally, you'll be collaborating with various teams to address issues and ensure clients fully leverage our products, all while maintaining a focus on driving growth in the market.

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What qualifications do I need to apply for the Sales Engineer - VAS position at Visa?

To apply for the Sales Engineer - VAS position at Visa, candidates should ideally have over 6 years of relevant work experience along with a Bachelor's Degree. Alternatively, you can have a Master’s degree with 4+ years of experience. Experience in the payments industry and knowledge of technical architectures are strongly preferred, along with excellent communication and negotiation skills.

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How does the Sales Engineer - VAS role contribute to growth at Visa?

The Sales Engineer - VAS role is pivotal in driving growth at Visa by designing customized solutions that resonate with client needs. By optimizing client interactions and providing technical support, you empower clients to harness the full potential of Visa VAS offerings, ultimately contributing to increased usage and market expansion for Visa across Europe.

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What skills are essential for success in the Sales Engineer - VAS role at Visa?

Successful candidates for the Sales Engineer - VAS role at Visa will possess strong negotiation and interpersonal skills while being able to simplify complex problems. Additionally, having a solid understanding of modern payment technologies, the ability to operate effectively within a hybrid work environment, and strong analytical skills are crucial for driving client success and market growth.

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Is experience in the payments industry necessary for the Sales Engineer - VAS position at Visa?

Yes, experience in the payments industry is necessary, preferably 3-5 years in product management or technology roles. This experience equips candidates with the knowledge needed to understand client integration and interactions deeply, enabling them to tailor effective payment solutions that meet client objectives.

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Common Interview Questions for Sales Engineer - VAS
Can you explain your experience with payment solutions and how it relates to the role of Sales Engineer - VAS at Visa?

When answering this question, highlight specific experiences you've had with payment solutions, such as your role in implementing or developing those solutions. Emphasize how this experience enables you to understand client needs thoroughly and design effective strategies that align with their goals as a Sales Engineer at Visa.

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How do you approach client consultations when designing a payment solution?

For this question, discuss your consultative approach, emphasizing listening to client needs and challenges first. Share how you utilize that information to draft solutions that not only address their issues but also enhance their business performance, which is vital for a Sales Engineer at Visa.

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Describe a time when you had to solve a complex problem related to payment systems.

In responding to this question, outline the problem situation, your analysis process, and the solution you implemented. Make sure to stress the results and the positive impact your solution had, showcasing your ability to navigate challenges as a Sales Engineer at Visa.

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What modern payment technologies are you familiar with, and how do they benefit clients?

Answer this question by listing technologies such as APIs and cloud solutions, and explaining their advantages. Discuss how these technologies can enhance transaction efficiency and client satisfaction, which is crucial for the Sales Engineer role in driving results at Visa.

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How do you stay updated on market trends in the payments industry?

Share the methods you use to stay current, such as industry publications, networking events, webinars, or online courses. Cite specific examples of how this knowledge has positively impacted your past work, which is important for the Sales Engineer position at Visa.

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How do you handle a situation where a client's expectations are not met?

Discuss your strategy for addressing client concerns, emphasizing the importance of clear communication and problem-solving skills. Outline how you would work to find a satisfactory resolution while maintaining the client relationship, a key trait of a successful Sales Engineer at Visa.

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Can you provide an example of how you worked collaboratively with a team to achieve a goal?

In your response, describe a specific project where teamwork was essential. Highlight your role in the collaboration, the goals set, and how the team's efforts led to success, showcasing your fit for the collaborative environment at Visa as a Sales Engineer.

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What strategies do you use to understand client needs effectively?

Explain your approach, which might include active listening, asking open-ended questions, and market research, while emphasizing how this understanding shapes the tailored solutions you provide as a Sales Engineer at Visa.

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How do you measure the success of a solution you provided to a client?

Discuss the key performance indicators (KPIs) or metrics you track to assess success. Mention how you use this data to provide insights and optimize future solutions, which will resonate with Visa's emphasis on performance in the Sales Engineer role.

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What do you believe sets Visa apart from its competitors in the payment solutions space?

In your answer, focus on Visa’s extensive network, innovative technology, and commitment to customer satisfaction. Highlight specific examples that demonstrate how these factors enable Visa to excel, aligning with the Sales Engineer role by showing your knowledge of the brand.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
January 11, 2025

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