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Marketing Manager, Canada Client Marketing - job 2 of 2

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

This Manager level role will report to the Director, Client Marketing and will be responsible for developing and executing holistic marketing plans to drive growth while strengthening the Visa brand. This role will support the development and expansion of our Marketing Consulting Practice (Visa Marketing Services) selling and executing engagements that help Visa’s clients (Issuers, Merchants, Acquirers, Fintechs) strengthen their business through market research, media strategy, performance based marketing and sponsorships. This position will collaborate with internal Visa teams such as, Product, Sales, Research, Legal and Marketing teams from other regions. Ability to navigate a matrix organization and excellent interpersonal skills are critical. The ideal candidate should be analytically savvy and should have a thorough knowledge of multi-channel marketing with emphasis on social, digital media, search and website management. Candidate should have experience managing creative and media agencies from initial strategy to execution. We are looking for a determined self-starter who is a creative problem solver, deals with complex challenges and ambiguity effectively and will contribute to the strong and inclusive team culture we have created.

Essential Functions

  • Serve as primary point of contact and marketing expert for Canada Client Marketing on behalf of the clients’ business. 
  • Nurture and grow client relationship, establishing Canada Client Marketing as preferred marketing partner. 
  • Develop and manage annual marketing plans including revenue targets, budget, and monthly forecasting with the NA Marketing Services team.  
  • Participate in client meetings and quarterly business reviews, champion marketing services in shaping client program strategy.  
  • Lead sell-in and implementation of marketing services including research and insights, marketing strategy, creative development, execution, analysis, and sponsorships to help advance client marketing initiatives and business objectives. 
  • Collaborate across client, agency partners and Visa stakeholders (account executives, digital partnerships, product, sponsorships, operations, legal and compliance as well as NA Client Marketing Delivery) to ideate and launch innovative, high-impact marketing campaigns. 
  • Ideate, scope, pitch, negotiate, contract, and launch innovative marketing campaigns.   
  • Lead the measurement, analysis, and reporting of marketing program performance and its impact on business results, where applicable.  

 This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

  • 5 or more years of relevant work experience with a Bachelors Degree or at least 2 years of work experience with an Advanced degree (e.g. Masters, MBA, JD, MD) or 0 years of work experience with a PhD

Preferred Qualifications

  • 6 or more years of work experience with a Bachelors Degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD.
  • 3-5 years progressively responsible business experience, with majority in marketing, or marketing consulting experience in the financial services or payments.
  • Successful in operating in a fast-paced, highly matrixed organizations.
  • Strong executive presence, excellent written and verbal communication skills.
  • Proficient on all Microsoft products including Excel, Word, Outlook, and PowerPoint .
  • 3-5 years of work experience, with majority in payments, marketing advertising or consulting roles, with a track record of delivering measurable business results.
  • Accomplished in B2B2C and B2C marketing strategy and working cross-functionally to implement and execute, with particular emphasis on creating first or new to market strategies.
  • Experience bringing new ideas to market, creating innovative marketing strategies new to the business, navigating across highly matrixed organizations to secure approvals and build the go-to-market roadmap to enable execution.
  • Skilled in crafting, pitching, and selling new, innovation ideas to executive leadership and clients.
  • Manage agency partners to execute integrated marketing programs and communications, on behalf of the client.
  • Strong analytical and problem-solving skills, with demonstrated intellectual and analytical rigor applied to a wide variety of marketing problems.
  • Prior understanding of payment landscape in Canada and relevant Visa product offerings from major Visa Clients (Issuers, FinTech’s, Merchant and Acquirers).
  • Strong interpersonal and leadership skills to influence and build credibility with cross functional stakeholders without direct authority. Exceptional communication and presentation skills, with an emphasis on translating insights, product information and data into recommended actions.

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa welcomes and encourages applications from persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Average salary estimate

$100000 / YEARLY (est.)
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$80000K
$120000K

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What You Should Know About Marketing Manager, Canada Client Marketing, Visa

Welcome to the opportunity of a lifetime as a Marketing Manager at Visa in Toronto, Canada! In this dynamic role, you'll be at the forefront of shaping marketing strategies that not only propel growth but also enhance the beloved Visa brand. Reporting directly to the Director of Client Marketing, you'll play a pivotal part in expanding our Marketing Consulting Practice, working closely with issuers, merchants, and fintechs to create tailored solutions that genuinely impact their businesses. Imagine collaborating with brilliant teams across Product, Sales, and Research, crafting innovative marketing campaigns that reflect Visa’s commitment to secure and reliable payments. You'll be the trusted advisor our clients turn to, helping them navigate the complexities of market research and media strategy. This position demands creativity and analytical prowess as you’ll manage relationships and lead impactful marketing initiatives from inception through execution. Additionally, your expertise in digital media, social platforms, and multi-channel marketing will empower you to deliver results that impress. We’re not just looking for someone to fill a role; we’re seeking a self-starter with a knack for problem-solving and a passion for inclusive teamwork. If you’re ready to make a meaningful impact in the world of payments, Visa is the place for you!

Frequently Asked Questions (FAQs) for Marketing Manager, Canada Client Marketing Role at Visa
What are the main responsibilities of a Marketing Manager at Visa in Canada?

As a Marketing Manager at Visa in Canada, you'll be responsible for developing and executing comprehensive marketing plans that drive growth and reinforce the Visa brand. Key responsibilities include nurturing client relationships, managing annual marketing budgets, and leading the implementation of marketing initiatives. Additionally, you'll collaborate with various internal and external teams to craft innovative campaigns, oversee performance analysis, and ensure that marketing strategies align with client objectives.

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What qualifications are required for the Marketing Manager position at Visa?

To succeed as a Marketing Manager at Visa, candidates typically need a Bachelor's degree along with at least five years of relevant work experience. An additional advanced degree or significant marketing consulting experience in financial services or payments is preferred. Strong analytical skills, the ability to operate in a fast-paced environment, and outstanding communication abilities are essential for this role, along with proven experience in B2B2C and B2C marketing strategies.

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What skills are necessary for a successful Marketing Manager at Visa?

Successful Marketing Managers at Visa must possess a strong analytical mindset and creative problem-solving abilities. Excellent interpersonal skills for navigating a matrix organization are vital, and proficiency in Microsoft Office tools is essential. Additionally, you should have experience in managing agency partnerships, delivering measurable results, and crafting persuasive marketing strategies tailored to diverse audiences.

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How does the Marketing Manager role at Visa contribute to client success?

The Marketing Manager at Visa plays a crucial role in client success by acting as the primary marketing expert, developing tailored solutions that meet clients' needs. This position involves participating in client meetings, championing innovative marketing services, and leading the execution of marketing tactics that align with client business goals, ultimately helping clients enhance their market presence and achieve measurable outcomes.

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What is Visa's approach to diversity and inclusion in hiring for the Marketing Manager position?

Visa is committed to creating a diverse and inclusive workplace and actively encourages applications from individuals of all backgrounds for the Marketing Manager position. The company fosters an environment where diverse perspectives are welcomed, and they are dedicated to providing accommodations for candidates with disabilities throughout the hiring process, ensuring equal consideration for all applicants.

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Common Interview Questions for Marketing Manager, Canada Client Marketing
Can you describe your experience with multi-channel marketing strategies?

In answering this question, illustrate your specific hands-on experience with different marketing channels such as social media, email, and paid advertising. Highlight any successful campaigns you've executed that relied on a multi-channel approach, detailing how you integrated the channels to achieve cohesive messaging and measurable outcomes.

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What marketing tools and analytics platforms are you familiar with?

Be prepared to discuss the marketing tools and analytics platforms you’ve used in previous roles. Mention tools like Google Analytics, CRM systems, and social media analytics tools. Explain how you've applied these tools to drive strategy and measure campaign success. Specific examples will enhance your credibility.

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Give an example of a successful marketing campaign you managed.

In your response, share a specific campaign, outlining the goals, your role, the strategies implemented, and the results achieved. Using quantifiable metrics will demonstrate your impact, showing that you not only understand the processes behind marketing but can also deliver results aligned with business objectives.

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How do you manage client relationships effectively?

Discuss strategies for building strong client relationships, such as regular communication, understanding their business goals, and providing insights or recommendations backed by data. Include examples of how you've maintained long-term relationships with clients and turned that into successful marketing outcomes.

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What do you believe are the most important trends in digital marketing right now?

Stay current on marketing trends and share insights about emerging digital marketing strategies, such as the rise of AI, emphasis on personalization, and the importance of video content. Discuss how you would apply these trends to Visa’s marketing strategies to keep it competitive and innovative.

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How do you approach budget management in marketing projects?

In answering, provide your approach to budget forecasting, tracking expenses, and adjusting strategies to stay within budget constraints. Mention previous experiences where you were able to optimize spending without compromising campaign effectiveness, demonstrating your financial acumen within marketing.

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Describe a time when you faced a significant challenge in a marketing project and how you overcame it.

Here, share a specific challenge you faced, such as tight deadlines or unexpected client feedback. Discuss the steps you took to resolve the issue, emphasizing your problem-solving skills and ability to adapt under pressure. Highlight the positive outcome that resulted from your actions.

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What is your experience in managing external agency partners?

Elaborate on your experience collaborating with creative and media agencies, detailing how you manage expectations, coordinate efforts, and ensure alignment with overall project goals. Highlight any successful campaigns that resulted from these partnerships to showcase your collaborative skills.

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How would you measure the success of a marketing campaign?

Discuss the different metrics you would track, such as conversion rates, engagement levels, and return on investment (ROI). Explain how you set KPIs before launching a campaign and how you analyze results post-campaign to derive insights and drive future strategies.

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Why do you want to work for Visa as a Marketing Manager?

This is your chance to express your enthusiasm for Visa's mission and values. Talk about your admiration for Visa's innovative approach to payments and technology, and how you see your skills and experiences aligning with their goals to uplift communities through secure payment solutions.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 13, 2025

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