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Senior Technical Program Manager (Hybrid/Onsite) - job 9 of 10

We are looking for a seasoned and strategic Senior Technical Program Manager to join our Payment Products Development PMO, with a focus on Client Services. Our team is made up of prominent leaders who manage intricate, customer-facing, and enterprise-level software programs and projects.

 

Essential Functions:

  • Oversee the program and project management for one or more complex, high-profile technology initiatives, utilizing an agile framework.
  • Collaborate with business and technology experts to define scope, create resource, hardware, and software estimates, develop budgets and delivery plans, and produce funding approval documentation.
  • Facilitate technical discussions with multiple teams, communicate complex issues, and collaborate with technical and business stakeholders to achieve the program and project objectives and success criteria.
  • Partner with various stakeholders to conduct quarterly planning, conduct reviews, remove impediments, and manage change controls.
  • Manage project financials, including alignment to budget, forecast, and actuals.
  • Escalate and manage delivery impediments, risks, issues, and changes that could impact project delivery.
  • Ensure projects comply with the organization's Agile Methodology, compliance and controls, and maintain quality project artifacts.
  • Establish a baseline communication plan and deliver timely communications tailored to appropriate audiences.
  • Achieve project goals by collaborating with stakeholders at all management levels across the organization, including architects, strategists, technical IT subject matter experts, business partners, vendors, and senior management.
  • Demonstrate skills in conflict management and negotiation to achieve project goals and develop trust with stakeholders.
  • Foster teamwork and promote a culture of openness and flexibility.
  • Exhibit a passion for continuous improvement opportunities and promote positive change within the organization.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$120000 / YEARLY (est.)
min
max
$100000K
$140000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Technical Program Manager (Hybrid/Onsite), Visa

Join our dynamic team as a Senior Technical Program Manager at a leading company in Austin, where you'll play a crucial role in our Payment Products Development PMO with a focus on Client Services. We're on the lookout for a seasoned professional who thrives in complex, customer-facing environments and is adept at managing high-profile technology initiatives. You'll be overseeing program and project management, leveraging agile frameworks to steer multiple projects to success. If you're the type of person who excels at collaborating across the business and technical realms, developing budgets, creating delivery plans, and communicating complex ideas clearly, then this role might be perfect for you. You'll engage with a wide range of stakeholders, from architects and IT experts to senior management, ensuring that all projects align with our agile methodologies and quality standards. Whether it's facilitating discussions, managing financials, or removing impediments, your keen problem-solving skills will shine. We value continuous improvement and encourage everyone on our team to foster a culture of openness and flexibility. As a hybrid position, the specific expectation for in-office days will be determined by your hiring manager. We're excited to welcome a passionate leader who can inspire teams and drive positive change!

Frequently Asked Questions (FAQs) for Senior Technical Program Manager (Hybrid/Onsite) Role at Visa
What are the main responsibilities of a Senior Technical Program Manager at this Austin company?

As a Senior Technical Program Manager in our Austin-based company, your main responsibilities include overseeing high-profile technology initiatives, collaborating with business and technology experts to define scope and create delivery plans, and managing project financials. You will facilitate communication between technical and business stakeholders and ensure project compliance with Agile Methodology.

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What qualifications do I need to apply for the Senior Technical Program Manager position in Austin?

To apply for the Senior Technical Program Manager position at our Austin company, you'll need significant experience in program/project management, particularly with complex technology projects. Strong communication and conflict management skills, as well as expertise in Agile frameworks and project financial management, are critical for success in this role.

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How does the Senior Technical Program Manager role support agile methodology in our Austin company?

In our Austin company, the Senior Technical Program Manager plays a pivotal role in ensuring projects comply with Agile methodologies by managing the program and project management processes. This involves facilitating collaboration across teams, managing iterations, and adapting strategies for continuous improvement throughout project lifecycles.

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What type of projects can I expect to work on as a Senior Technical Program Manager in Austin?

As a Senior Technical Program Manager in our Austin office, you can expect to work on complex, customer-facing enterprise-level software programs. These high-profile technology initiatives will require you to engage with various stakeholders and manage significant project deliverables using an agile framework.

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What is the work environment like for a Senior Technical Program Manager in this hybrid role in Austin?

The work environment for a Senior Technical Program Manager in our Austin location is vibrant and collaborative, blending both in-office and remote work settings. You'll interact with diverse teams, engage in strategic discussions, and promote openness and flexibility, all while driving project success in a supportive atmosphere.

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Common Interview Questions for Senior Technical Program Manager (Hybrid/Onsite)
Can you describe your experience managing complex technology initiatives as a Senior Technical Program Manager?

When answering this question, focus on specific projects that you have managed, highlighting your role in strategizing, planning, and executing those initiatives. Emphasize your ability to collaborate with cross-functional teams and how you utilized agile methodologies to deliver results.

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How do you facilitate communication between technical and non-technical stakeholders?

In your response, discuss your approaches for tailoring communication styles depending on your audience, such as using visuals for technical terms when engaging non-technical stakeholders. Mention the importance of regular updates and how you build rapport to ensure clarity across the board.

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What strategies do you employ to manage project financials effectively?

You may discuss your experience in developing budgets, tracking expenses, and forecasting future financial needs. Sharing an example of a project where you successfully managed financials while adapting to unforeseen changes can strengthen your answer.

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Describe a time when you faced a delivery impediment and how you resolved it.

For this question, prepare a specific scenario that illustrates how you identified the impediment, engaged stakeholders for solutions, and ultimately navigated the project back on track. Highlighting your problem-solving skills and teamwork will be crucial.

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How do you ensure compliance with Agile methodologies in your projects?

Discuss your understanding of Agile principles, share how you conduct regular retrospectives and reviews, and explain your role in reinforcing Agile practices among team members to maintain compliance and streamline project delivery.

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What is your process for conducting quarterly planning in project management?

Detail your approach by describing how you gather input from stakeholders, analyze project trajectories, and create clear, actionable plans that align with business goals. Mention tools and techniques that you find useful for substantive planning.

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How do you build trust and rapport with stakeholders across different management levels?

You should explain methods you employ such as transparent communication, active listening, and showcasing your commitment to project success. Sharing examples of building long-lasting relationships or navigating conflicts can add depth to your answer.

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What continuous improvement opportunities have you identified in past projects?

Reflect on specific instances where you implemented feedback loops or process enhancements that drove better outcomes in your projects. Emphasizing your proactive approach to identifying areas for improvement will serve you well.

Join Rise to see the full answer
Can you give an example of how you’ve promoted a culture of openness and flexibility in your team?

Share stories of how you encouraged team collaboration, embraced innovative ideas, or facilitated discussions that nurtured inclusivity and adaptability. This demonstrates your leadership style and aligns with the company’s commitment to teamwork.

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Why do you want to work as a Senior Technical Program Manager with our company?

Your answer should reflect your genuine interest in the company's mission, values, and culture. Emphasize how your skills and experiences align with the role and convey excitement about the projects you'll be involved in.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

12147 jobs
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Full-time, hybrid
DATE POSTED
April 9, 2025

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