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Sr Accessibility Analyst - job 13 of 21

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

    Visa Accessibility seeks a Senior Accessibility Analyst with experience in website/app and mobile web testing, plus familiarity with document, and native mobile testing & analysis. This role will consult with teams working to make accessible internal and consumer-facing payment tools and applications. The position provides accessibility support for product development teams and will test, solve, and consult on accessibility issues at all stages of the lifecycle using the company-wide internal standard for compliance, the Visa Global Accessibility Requirements (VGAR).

    The ideal candidate thrives in a work environment that requires independent problem-solving skills, self-direction, and innovative thinking coupled with an aptitude and affinity for team collaboration and open communication. This individual is both highly analytical as well as highly creative, and consistently demonstrates strong design, writing and presentation skills. This individual actively fosters collaboration both inside and outside the team, promotes inclusive experiences, and can juggle supporting multiple projects while delivering thorough and skilled work on all of them. And ideal candidate also exercises independent judgment balanced with input from colleagues and direction from supervisor to deliver accessible solutions.

    This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

    Relocation assistance is not available for this role.

    This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

    Qualifications

    Basic Qualifications
    2 or more years of work experience with a Bachelor’s Degree or an Advanced
    Degree (e.g. Masters, MBA, JD, MD, or PhD)


    Preferred Qualifications

    • 4 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD)
    • Demonstrated experience in digital accessibility analysis, design reviews, coaching teams in office hours, and testing as well as working with teams to implement accessible resolutions to existing issues.
    • Experience in WCAG 2.0, 2.1 and 2.2, Section 508, ADA, other accessibility compliance laws and standards.
    • Experience collaborating to help teams evolve from no accessibility knowledge to strong, sustained accessibility built into their structure, process, culture, and products.
    • Proficiency using common accessibility testing tools, as well as assistive technology such as JAWS, NVDA, Talkback & Voiceover screen readers. Ability to debug issues with AT, browsers, operating systems and code a plus.
    • Experience with web and native mobile accessibility: ARIA, HTML, CSS, and JavaScript, iOS, and Android development.
    • Passion for making websites and applications accessible to all users, with connection to a disability community a desirable.
    • Thorough, methodical, and creative with strong attention to detail.
    • Skilled in time management as well as working independently to find answers to questions with minimal direction from supervisor.
    • Strong verbal and written communication, problem solving, customer service and interpersonal skills. Must be able to communicate clearly and build rapport with others.
    • Fluent in English with ability to understand and easily be understood when communicating.
    • Understanding of software development lifecycle, as well as the technical and business challenges that come with launching a product and releasing features.
    • Understanding of user experience (UX) design techniques and principals involved in the production of prototypes and wireframes.
    • A team player who is happy sharing credit and looks to succeed by raising up one’s colleagues, putting the success of the team ahead of personal gain.
    • Proven ability to thrive in a virtual team environment
    • Experience working with complex business and functional requirements.
    • Experience in Dev, QA, or technical/management consulting a plus

    Additional Information

    Work Authorization: Permanent Authorization to work in the U.S. is a precondition of employment for this position. Visa will not sponsor applicants for work visas in connection with this position.

    Work Hours: Varies upon the needs of the department.

    Travel Requirements: This position requires travel 5-10% of the time.

    Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

    Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

    Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

    U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 105,800.00 to 149,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.

    Average salary estimate

    $127675 / YEARLY (est.)
    min
    max
    $105800K
    $149550K

    If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

    What You Should Know About Sr Accessibility Analyst, Visa

    At Visa, we believe in the power of accessibility and the significant impact it has on people's lives. We're looking for a Senior Accessibility Analyst to join our innovative team in Austin, TX. In this role, you'll be at the forefront of making our digital payment tools and applications accessible to everyone. Your expertise in website and app testing, as well as your familiarity with document and mobile testing, will be invaluable as you consult with various teams to ensure compliance with our Visa Global Accessibility Requirements (VGAR). You will creatively tackle accessibility issues at every stage of product development, utilizing both your analytical skills and your passion for inclusive design. Your role will include independent problem-solving while also thriving in a team environment. You'll collaborate closely with colleagues, promote open communications, and foster inclusive experiences across multiple projects. The ideal candidate for the Senior Accessibility Analyst position is not only detail-oriented and methodical but also possesses strong communication and interpersonal skills. Your work will directly contribute to Visa's mission of connecting the world through the most secure and innovative payments network. Join us in making a difference where inclusion isn’t just a goal; it’s a part of our DNA. If you are eager to uplift individuals and communities through improved accessibility, this role is for you! This is a hybrid position, so you'll enjoy the flexibility of a hybrid work environment, though specific in-office requirements will be set by your hiring manager.

    Frequently Asked Questions (FAQs) for Sr Accessibility Analyst Role at Visa
    What are the responsibilities of a Senior Accessibility Analyst at Visa?

    As a Senior Accessibility Analyst at Visa, you will consult with product development teams to ensure that both internal and consumer-facing applications are fully accessible. Your daily responsibilities include performing accessibility testing, diagnosing issues using tools like JAWS, NVDA, and other assistive technologies, and collaborating with teams to implement compliant resolutions. Your role also involves educating teams about accessibility standards, especially around WCAG 2.0, 2.1, and 2.2, ensuring that all stages of the project lifecycle adhere to the Visa Global Accessibility Requirements.

    Join Rise to see the full answer
    What qualifications are required for the Senior Accessibility Analyst position at Visa?

    To qualify for the Senior Accessibility Analyst role at Visa, you need at least 2 years of relevant experience, along with a Bachelor's degree or higher. Preferred qualifications include 4+ years of experience, familiarity with accessibility laws and standards, and proficiency in various accessibility testing tools. Candidates should also possess strong problem-solving skills and be adept in both technical and communication areas relating to digital accessibility.

    Join Rise to see the full answer
    What makes Visa a great employer for Senior Accessibility Analysts?

    Visa is committed to creating an inclusive work environment, making it an ideal employer for Senior Accessibility Analysts. The company's strong focus on accessibility and innovation ensures that you'll be part of a mission-driven team that values diversity. Visa’s culture encourages collaboration, open communication, and continuous learning, providing a supportive environment for professionals passionate about accessibility in technology.

    Join Rise to see the full answer
    How does the Senior Accessibility Analyst contribute to Visa's mission?

    The Senior Accessibility Analyst plays a crucial role in Visa's mission to uplift individuals and communities through inclusive payment solutions. By ensuring that digital tools are accessible to all users, you will help enhance the user experience, allowing individuals with disabilities to engage with Visa’s services effectively. Your work ensures that the company's commitment to innovation is matched with a strong emphasis on accessibility, demonstrating that inclusivity is integral to Visa’s success.

    Join Rise to see the full answer
    What does the hybrid work environment look like for a Senior Accessibility Analyst at Visa?

    In the role of Senior Accessibility Analyst at Visa, the hybrid work model provides flexibility between remote work and in-office days. The exact arrangement will be determined by your hiring manager, based on departmental needs. This structure allows for a balance of collaborative in-person meetings and the ability to work independently from home, fostering both productivity and teamwork.

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    Common Interview Questions for Sr Accessibility Analyst
    Can you describe your experience with accessibility standards like WCAG?

    When answering this question, focus on your direct experience with WCAG standards, and mention specific versions like 2.0, 2.1, and 2.2. Explain how you have applied these standards in past projects to improve accessibility, detailing challenges faced and solutions implemented. Share examples demonstrating your ability to educate and guide teams on these standards.

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    What accessibility testing tools are you proficient in?

    List some widely-used accessibility testing tools such as JAWS, NVDA, and others. Discuss your experience with these tools, including what types of tests you conducted and the outcomes. Mention any findings you uncovered and how they led to improved accessibility solutions in past projects.

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    How do you manage multiple accessibility projects simultaneously?

    Demonstrate your time management and organizational skills. Discuss your strategies for balancing project timelines and deliverables, such as prioritization, setting clear goals, and using project management tools. Give examples of past experiences where you successfully managed multiple projects while ensuring high-quality outcomes.

    Join Rise to see the full answer
    What steps do you take to keep up with advancements in accessibility?

    Discuss your commitment to professional growth by mentioning any courses, certifications, or conferences related to accessibility you have attended. Explain how you stay updated on new regulations or technological advancements and how that knowledge informs your work as a Senior Accessibility Analyst.

    Join Rise to see the full answer
    How do you approach team collaboration when addressing accessibility issues?

    Highlight the importance of effective communication and collaboration in addressing accessibility challenges. Explain your approach to bringing teams together, sharing knowledge, and fostering an inclusive culture. Share specific strategies you implement to ensure that team members feel empowered and knowledgeable about accessibility.

    Join Rise to see the full answer
    Can you provide an example of a significant accessibility challenge you faced?

    Choose a specific situation where you encountered a challenging accessibility issue. Describe the context, what you did to address it, the tools and methodologies you employed, and the outcome. Be sure to mention how your actions led to enhanced user experience and compliance.

    Join Rise to see the full answer
    What is your experience with assistive technology?

    Share your familiarity with various assistive technologies, emphasizing your hands-on experience testing with devices like screen readers. Provide examples of how your knowledge of these tools has positively impacted your work and led to better accessibility outcomes for users.

    Join Rise to see the full answer
    How do you ensure accessibility is integrated into the software development lifecycle?

    Explain your understanding of the software development lifecycle and how accessibility fits into each stage. Discuss your methods for integrating accessibility considerations into design, development, and testing phases, assuring teams adhere to compliance throughout the entire process.

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    How do you handle feedback and criticism regarding accessibility solutions?

    Emphasize your openness to feedback as a means to grow and improve your work. Share your approach to taking constructive criticism and how you collaborate with others to refine solutions. Highlight the importance of an inclusive dialogue in achieving better accessibility outcomes.

    Join Rise to see the full answer
    What motivates your passion for accessibility?

    Speak genuinely about your personal connection to accessibility, whether through experiences or relationships within the disability community. Share what drives you to make technology and design accessible for all, and how this passion influences your professional goals in your role as a Senior Accessibility Analyst.

    Join Rise to see the full answer
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    Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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    Full-time, hybrid
    DATE POSTED
    April 3, 2025

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