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Sr. Manager, Event Strategy & Operations - job 7 of 23

Visa is looking for a Sr. Manager, Event Strategy & Operations to administer the resources, tools and technologies necessary to deliver internal and external events and experiences at Visa. Key responsibilities for the Sr. Manager will include management of the following: event tech stack, event intake and ticketing system, cross-functional task force initiatives, event data collection and KPI reporting, complex project initiatives, and shared communication and updates with the wider event organization. This position will report directly to the Sr. Director of Strategy & Operations and will be a thought partner to drive the ongoing development of Visa’s Event & Experience Center of Excellence.  A successful candidate will be strategically minded, highly organized, tech savvy, knowledgeable about the trends and best practices impacting the event industry, excel at managing sophisticated projects, able to work effectively in a complex organization, and adept at synthesizing a variety of inputs into a successful outcome.

Successful Candidate Qualities

  • Project management leader with the ability to handle multiple, high priority projects simultaneously
  • Strategic thinker with the ability to identify, document and highlight dependencies and relationships between projects and cross-functional teams
  • Natural collaborator and relationship builder, able to interact successfully all multiple levels within the organization
  • Customer service driven

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Average salary estimate

$115000 / YEARLY (est.)
min
max
$100000K
$130000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Manager, Event Strategy & Operations, Visa

Visa is on the lookout for an enthusiastic Sr. Manager, Event Strategy & Operations to join their dynamic team in San Francisco. This pivotal role is all about orchestrating the resources, tools, and technologies that will elevate both internal and external events at Visa. As a Sr. Manager, you will oversee the event tech stack and manage the event intake and ticketing system, ensuring everything runs smoothly. You'll be at the helm of complex project initiatives and will play a crucial role in data collection and KPI reporting, which are vital for measuring our event success. Reporting directly to the Sr. Director of Strategy & Operations, you'll act as a thought partner, contributing to the evolution of Visa's Event & Experience Center of Excellence. To thrive in this role, you should be a strategic thinker with exceptional organizational skills, a knack for managing sophisticated projects, and an in-depth understanding of the latest trends in the event industry. Your collaborative spirit will help you build relationships across various levels of the organization, and your customer service mindset will ensure that every event experience is top-notch. Please note that this is a hybrid position, and the specific in-office days will be outlined by your Hiring Manager. If you're ready to make a significant impact at Visa, we encourage you to check this out!

Frequently Asked Questions (FAQs) for Sr. Manager, Event Strategy & Operations Role at Visa
What are the key responsibilities of a Sr. Manager, Event Strategy & Operations at Visa?

The Sr. Manager, Event Strategy & Operations at Visa is responsible for managing the event tech stack, overseeing event intake and ticketing systems, executing complex project initiatives, collecting event data, and reporting on key performance indicators. This role also involves contributing to cross-functional task forces while ensuring seamless communication within the event organization.

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What qualifications does Visa require for the Sr. Manager, Event Strategy & Operations position?

Visa seeks a strategic thinker with substantial project management experience for the Sr. Manager, Event Strategy & Operations role. Candidates should possess strong organizational skills, a deep understanding of event industry trends, and the ability to manage multiple projects simultaneously. Additionally, a collaborative spirit and a customer-centric approach are crucial for success in this position.

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How important is project management experience for the Sr. Manager, Event Strategy & Operations at Visa?

Project management experience is vital for the Sr. Manager, Event Strategy & Operations role at Visa. This position involves handling multiple high-priority projects simultaneously, so having a proven track record in managing complex projects is essential to successfully meet Visa's goals.

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What qualities make a successful candidate for the Sr. Manager, Event Strategy & Operations at Visa?

A successful candidate for the Sr. Manager, Event Strategy & Operations role at Visa should be strategically minded, highly organized, and tech-savvy. They should excel at relationship building across multiple organizational levels and have a strong focus on customer service. Moreover, the ability to synthesize varied inputs into successful outcomes is crucial for driving Visa's event initiatives.

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What does the hybrid work environment look like for the Sr. Manager, Event Strategy & Operations at Visa?

The hybrid work environment for the Sr. Manager, Event Strategy & Operations at Visa means a mixture of in-office and remote work. Specific expectations regarding days in the office will be confirmed by your Hiring Manager, providing flexibility while ensuring collaboration and productivity.

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Common Interview Questions for Sr. Manager, Event Strategy & Operations
Can you describe your project management experience related to events?

When addressing your project management experience, provide specific examples of events you have managed, detailing the scale, challenges faced, and how you navigated them. Highlight your organizational strategies and any technologies used!

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How do you approach building relationships across multiple levels within an organization?

Discuss your proactive communication strategies, willingness to listen, and collaborative experiences that helped you build strong relationships. Share specific instances where these relationships contributed to successful event outcomes.

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What event industry trends do you find most impactful, and how would you incorporate them into Visa's events?

Be prepared to discuss current trends such as virtual events, sustainability in event planning, or the use of technology to enhance attendee experiences. Provide examples of how these can be integrated into Visa's event strategies.

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How do you prioritize multiple, high-priority projects?

Explain your process for prioritizing projects, ensuring to mention tools or methodologies you use, such as project management software. Emphasize your ability to stay organized and focused under pressure.

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Can you give an example of a successful event you managed from start to finish?

Share a detailed narrative of an event, discussing your role, challenges faced, how you overcame them, and ultimately the success and feedback received. This showcases your hands-on experience and problem-solving skills.

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What steps do you take for effective data collection and KPI reporting?

Explain your approach to both data collection and analysis, focusing on the KPIs vital for measuring event success. Discuss the tools you employ and how you use this data to inform future event strategies.

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How do you keep abreast of the latest trends and technologies in the event industry?

Describe your methods for staying updated, such as attending industry conferences, webinars, subscribing to relevant publications, or engaging with professional networks. Highlight specific examples of how this knowledge has influenced your work.

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What is your customer service philosophy in the context of event management?

Outline your customer service philosophy, emphasizing the importance of understanding client needs, being responsive, and delivering seamless experiences. Offer examples of how you've gone above and beyond to ensure satisfaction.

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How do you ensure effective communication among cross-functional teams during an event?

Discuss your communication strategies for maintaining clarity and cohesion among different teams. You might mention regular check-ins, utilizing collaboration tools, and encouraging open dialogue to ensure everyone is on the same page.

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Why do you want to work as a Sr. Manager, Event Strategy & Operations at Visa?

Reflect on your passion for the event industry and your admiration for Visa's commitment to excellence. Relate your professional goals to Visa's organizational values and express excitement about contributing to innovative event experiences.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 22, 2025

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